Patent | Date |
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Web-based customer service interface Grant 10,055,501 - Nelken , et al. August 21, 2 | 2018-08-21 |
System and method for increasing email productivity Grant 9,699,129 - Nelken , et al. July 4, 2 | 2017-07-04 |
System and method for optimizing timing of responses to customer communications Grant 9,584,665 - Nelken February 28, 2 | 2017-02-28 |
Web-based Customer Service Interface App 20160063126 - Nelken; Yoram ;   et al. | 2016-03-03 |
Software tool for training and testing a knowledge base Grant 8,495,002 - Nelken , et al. July 23, 2 | 2013-07-23 |
System and method for determining a set of attributes based on content of communications Grant 8,290,768 - Nelken October 16, 2 | 2012-10-16 |
System and method for automatic task prioritization Grant 7,849,044 - Nelken December 7, 2 | 2010-12-07 |
Software tool for training and testing a knowledge base Grant 7,756,810 - Nelken , et al. July 13, 2 | 2010-07-13 |
System and method for classifying text Grant 7,752,159 - Nelken , et al. July 6, 2 | 2010-07-06 |
Method And System For Providing A Personalized Schedule Based On Calendaring Entries App 20100114942 - Nelken; Yoram | 2010-05-06 |
System and method for electronic communication management Grant 7,644,057 - Nelken , et al. January 5, 2 | 2010-01-05 |
Method And User Interface For Computer-assisted Schedule Coordination App 20080015922 - Nelken; Yoram | 2008-01-17 |
Software Tool For Training And Testing A Knowledge Base App 20070294201 - NELKEN; YORAM ;   et al. | 2007-12-20 |
System And Method For Classifying Text App 20070294199 - NELKEN; YORAM ;   et al. | 2007-12-20 |
Web-based Customer Service Interface App 20070288444 - Nelken; Yoram ;   et al. | 2007-12-13 |
System and method for electronic communication management Grant 7,266,535 - Nelken , et al. September 4, 2 | 2007-09-04 |
System And Method For Optimizing Timing Of Responses To Customer Communications App 20070198871 - Nelken; Yoram | 2007-08-23 |
System and method for optimizing timing of responses to customer communications Grant 7,222,189 - Nelken May 22, 2 | 2007-05-22 |
Automatic scheduling method and apparatus App 20060200374 - Nelken; Yoram | 2006-09-07 |
System and method for electronic communication management Grant 7,099,855 - Nelken , et al. August 29, 2 | 2006-08-29 |
System and method for automatic task prioritization App 20060080267 - Nelken; Yoram | 2006-04-13 |
System and method for automatic task prioritization Grant 6,961,720 - Nelken November 1, 2 | 2005-11-01 |
Web-based customer service interface App 20050187913 - Nelken, Yoram ;   et al. | 2005-08-25 |
System and method for electronic communication management App 20040254904 - Nelken, Yoram ;   et al. | 2004-12-16 |
Software tool for training and testing a knowledge base App 20040225653 - Nelken, Yoram ;   et al. | 2004-11-11 |
System and method for automatic task prioritization Grant 6,408,277 - Nelken June 18, 2 | 2002-06-18 |