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Patent applications and USPTO patent grants for MORAN; Tommy.The latest application filed is for "system and method for optimizing agent time".
Patent | Date |
---|---|
System And Method For Optimizing Agent Time App 20190379790 - LOFTUS; Liam ;   et al. | 2019-12-12 |
System and method for optimizing agent time Grant 10,425,534 - Loftus , et al. Sept | 2019-09-24 |
System and method for compatibility-based team formation Grant 9,549,070 - O'Connor , et al. January 17, 2 | 2017-01-17 |
System and Method for Optimizing Agent Time App 20160295018 - LOFTUS; Liam ;   et al. | 2016-10-06 |
System and Method for Compatibility-Based Team Formation App 20160241716 - O'Connor; Neil ;   et al. | 2016-08-18 |
System and method for delivering a contact to a preferred agent after a set wait period Grant 8,913,736 - Kohler , et al. December 16, 2 | 2014-12-16 |
Grouping of contact center agents Grant 8,488,772 - Fagundes , et al. July 16, 2 | 2013-07-16 |
System And Method For Managing Avatars App 20130166274 - FAGUNDES; Luciano Godoy ;   et al. | 2013-06-27 |
Grouping Of Contact Center Agents App 20120300920 - Fagundes; Luciano Godoy ;   et al. | 2012-11-29 |
System And Method For Delivering A Contact To A Preferred Agent After A Set Wait Period App 20120183131 - Kohler; Joylee E. ;   et al. | 2012-07-19 |
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