Minert; Brian Douglas

Patent Applications and Registrations

Patent applications and USPTO patent grants for Minert; Brian Douglas.The latest application filed is for "system and method for contact center augmented reality".

Company Profile

0.20.20

Minert; Brian Douglas - Orem UT

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
System and method for contact center augmented reality Grant 10,181,220 - Page , et al. Ja	2019-01-15
System And Method For Contact Center Augmented Reality App 20180225874 - PAGE; Matthew Lawrence ; et al.	2018-08-09
Contact center load forecasting Grant 9,838,532 - Minert , et al. December 5, 2	2017-12-05
Contact Center Load Forecasting App 20170163798 - Minert; Brian Douglas ; et al.	2017-06-08
Telephony systems using cloud computing for interconnecting businesses and customers Grant 9,661,149 - Minert May 23, 2	2017-05-23
Systems and methods of introducing beneficial communication latency in contact handling systems Grant 9,313,331 - Minert , et al. April 12, 2	2016-04-12
Systems and methods of parallel media communication in contact handling systems Grant 9,307,083 - Peterson , et al. April 5, 2	2016-04-05
Systems and methods of contact monitoring Grant 8,913,116 - Lowry , et al. December 16, 2	2014-12-16
Telephony Systems Using Cloud Computing For Interconnecting Businesses And Customers App 20130279669 - Minert; Brian Douglas	2013-10-24
Systems And Methods Of Contact Monitoring App 20130176413 - Lowry; Jason ; et al.	2013-07-11
Multi-tiered media services using cloud computing for globally interconnecting business and customers Grant 8,478,848 - Minert July 2, 2	2013-07-02
Systems And Methods Of Introducing Beneficial Communication Latency In Contact Handling Systems App 20130129072 - Minert; Brian Douglas	2013-05-23
Systems And Methods Of Parallel Media Communication In Contact Handling Systems App 20130129073 - Peterson; David O. ; et al.	2013-05-23
Systems and methods of supervising contacts Grant 8,396,205 - Lowry , et al. March 12, 2	2013-03-12
Restoration of a caller to a previous place in an on-hold queue Grant 8,351,595 - Peterson , et al. January 8, 2	2013-01-08
Contact handling systems including automated return contact response reminders Grant 8,254,558 - Minert , et al. August 28, 2	2012-08-28
Multi-tiered media services for globally interconnecting businesses and customers Grant 8,223,948 - Minert , et al. July 17, 2	2012-07-17
Broad-based incremental training sessions for company representatives in contact handling systems Grant 8,209,207 - Minert , et al. June 26, 2	2012-06-26
Providing work, training, and incentives to company representatives in contact handling systems Grant 8,209,209 - Minert , et al. June 26, 2	2012-06-26
Real-time performance based incentives for company representatives in contact handling systems Grant 8,180,666 - Minert , et al. May 15, 2	2012-05-15
Rapid deployment of training for company representatives in contact handling systems Grant 8,180,662 - Minert , et al. May 15, 2	2012-05-15
Restoration Of A Caller To A Previous Place In An On-hold Queue App 20120099721 - Peterson; David ; et al.	2012-04-26
Providing Work, Training, And Incentives To Company Representatives In Contact Handling Systems App 20120066016 - Minert; Brian Douglas ; et al.	2012-03-15
Multi-tiered Media Services For Globally Interconnecting Businesses And Customers App 20120045042 - Minert; Brian Douglas ; et al.	2012-02-23
Multi-tiered Media Services Using Cloud Computing For Globally Interconnecting Business And Customers App 20120047266 - Minert; Brian Douglas	2012-02-23
Systems And Methods For Redundancy Using Snapshots And Check Pointing In Contact Handling Systems App 20110178946 - Minert; Brian Douglas ; et al.	2011-07-21
Contact Handling Systems Including Automated Return Contact Response Reminders App 20090092241 - Minert; Brian Douglas ; et al.	2009-04-09
Real-time Performance Based Incentives For Company Representatives In Contact Handling Systems App 20090089138 - Minert; Brian Douglas ; et al.	2009-04-02
Real-time Routing Of Customers To Company Representatives In Contact Handling Systems App 20090089136 - Minert; Brian Douglas ; et al.	2009-04-02
Providing Work, Training, And Incentives To Company Representatives In Contact Handling Systems App 20090089135 - Minert; Brian Douglas ; et al.	2009-04-02
Rapid Deployment Of Training For Company Representatives In Contact Handling Systems App 20090089137 - Minert; Brian Douglas ; et al.	2009-04-02
Broad-based Incremental Training Sessions For Company Representatives In Contact Handling Systems App 20090089153 - Minert; Brian Douglas ; et al.	2009-04-02

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