Patent | Date |
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Message encryption Grant 10,742,618 - Martinez , et al. A | 2020-08-11 |
Regression testing of an application that uses big data as a source of data Grant 10,642,722 - Li , et al. | 2020-05-05 |
Smart resource access for decrypted information Grant 10,623,184 - D'Elena , et al. | 2020-04-14 |
Cognitive-based dynamic tuning Grant 10,373,072 - Britton , et al. | 2019-08-06 |
Regression Testing Of An Application That Uses Big Data As A Source Of Data App 20190213117 - Li; Jeff J. ;   et al. | 2019-07-11 |
Multi-attribute relation network visualization and interaction interface Grant 10,325,384 - Keahey , et al. | 2019-06-18 |
Pathogenetic Classification Of Genetic Alterations App 20190108309 - Michelini; Vanessa V. ;   et al. | 2019-04-11 |
Message Encryption App 20180359226 - Martinez; Anthony E. ;   et al. | 2018-12-13 |
Dynamic image content overlaying Grant 10,121,513 - Martinez , et al. November 6, 2 | 2018-11-06 |
Message encryption Grant 10,057,220 - Martinez , et al. August 21, 2 | 2018-08-21 |
Dynamic Image Content Overlaying App 20180061456 - Martinez; Anthony E. ;   et al. | 2018-03-01 |
Cognitive-based Dynamic Tuning App 20170200091 - Britton; Diane ;   et al. | 2017-07-13 |
Data sharing software program utilizing a drag-and-drop operation and spring loaded portal Grant 9,690,469 - Martinez , et al. June 27, 2 | 2017-06-27 |
Identifying And Merging Duplicate Messages App 20170126605 - DeLuca; Lisa Seacat ;   et al. | 2017-05-04 |
Smart Resource Access For Decrypted Information App 20170093574 - D'Elena; Daniel F. ;   et al. | 2017-03-30 |
Multi-Attribute Relation Network Visualization and Interaction Interface App 20170054613 - Keahey; Thomas A. ;   et al. | 2017-02-23 |
Message Encryption App 20170026348 - Martinez; Anthony E. ;   et al. | 2017-01-26 |
Exercise-integrated workstation Grant 8,965,541 - Martinez , et al. February 24, 2 | 2015-02-24 |
Data Sharing Software Program Utilizing A Drag-and-drop Operation And Spring-loaded Portal App 20140282072 - Martinez; Anthony E. ;   et al. | 2014-09-18 |
Method and system for defining standard catch styles for speech application code generation Grant 8,799,001 - Agapi , et al. August 5, 2 | 2014-08-05 |
Data sharing software program utilizing a drag-and-drop operation and spring-loaded portal Grant 8,775,947 - Martinez , et al. July 8, 2 | 2014-07-08 |
Numeric weighting of error recovery prompts for transfer to a human agent from an automated speech response system Grant 8,566,104 - Michelini , et al. October 22, 2 | 2013-10-22 |
Exercise-integrated Workstation App 20130116092 - Martinez; Anthony E. ;   et al. | 2013-05-09 |
Method and system of dynamically changing a sentence structure of a message Grant 8,380,484 - Davis , et al. February 19, 2 | 2013-02-19 |
Data Sharing Software Program Utilizing A Drag-and-drop Operation And Spring-loaded Portal App 20130042183 - Martinez; Anthony E. ;   et al. | 2013-02-14 |
Method and arrangement for managing grammar options in a graphical callflow builder Grant 8,355,918 - Agapi , et al. January 15, 2 | 2013-01-15 |
Method And Arrangement For Managing Grammar Options In A Graphical Callflow Builder App 20120209613 - Agapi; Ciprian ;   et al. | 2012-08-16 |
Adjusting music length to expected waiting time while caller is on hold Grant 8,102,987 - Agapi , et al. January 24, 2 | 2012-01-24 |
Numeric weighting of error recovery prompts for transfer to a human agent from an automated speech response system Grant 8,073,699 - Michelini , et al. December 6, 2 | 2011-12-06 |
Efficient presentation of correction options in a speech interface based upon user selection probability Grant 7,885,816 - Davis , et al. February 8, 2 | 2011-02-08 |
Method, system and program product for reporting a call level view of a customer interaction with a contact center Grant 7,818,195 - Coon , et al. October 19, 2 | 2010-10-19 |
Method and system for switching between prototype and real code production in a graphical call flow builder Grant 7,797,676 - Agapi , et al. September 14, 2 | 2010-09-14 |
Communications involving devices having different communication modes Grant 7,792,253 - Agapi , et al. September 7, 2 | 2010-09-07 |
Automatic selection of a disambiguation data field for a speech interface Grant 7,769,592 - Kemble , et al. August 3, 2 | 2010-08-03 |
Adjusting Music Length To Expected Waiting Time While Caller Is On Hold App 20090041209 - Agapi; Ciprian ;   et al. | 2009-02-12 |
System and methods for conducting an interactive dialog via a speech-based user interface Grant 7,461,000 - Davis , et al. December 2, 2 | 2008-12-02 |
Adjusting music length to expected waiting time while caller is on hold Grant 7,450,711 - Agapi , et al. November 11, 2 | 2008-11-11 |
Method, system and program product for hosting an on-demand customer interaction center utility infrastructure App 20080040196 - Coon; Robert E. ;   et al. | 2008-02-14 |
Method, system and program product for reporting a call level view of a customer interaction with a contact center App 20080021762 - Coon; Robert E. ;   et al. | 2008-01-24 |
Communications involving devices having different communication modes App 20070116194 - Agapi; Ciprian ;   et al. | 2007-05-24 |
Efficient presentation of database query results through audio user interfaces Grant 7,117,442 - Kemble , et al. October 3, 2 | 2006-10-03 |
Method for processing initially recognized speech in a speech recognition session Grant 7,072,837 - Kemble , et al. July 4, 2 | 2006-07-04 |
Text grouping for disambiguation in a speech application App 20060136195 - Agapi; Ciprian ;   et al. | 2006-06-22 |
IVR customer address acquisition method Grant 7,046,777 - Colson , et al. May 16, 2 | 2006-05-16 |
System and methods for conducting an interactive dialog via a speech-based user interface App 20060085192 - Davis; Brent L. ;   et al. | 2006-04-20 |
Integrated call completion based upon call transfer rules App 20060062370 - Agapi; Ciprian ;   et al. | 2006-03-23 |
Disambiguation method and system for a voice activated directory assistance system Grant 7,013,280 - Davis , et al. March 14, 2 | 2006-03-14 |
Method and system of dynamically changing a sentence structure of a message App 20060036433 - Davis; Brent L. ;   et al. | 2006-02-16 |
Model and flow for distributing digitally conveyable content App 20050256804 - Agapi, Ciprian ;   et al. | 2005-11-17 |
Method and system for switching between prototype and real code production in a graphical call flow builder App 20050235255 - Agapi, Ciprian ;   et al. | 2005-10-20 |
Method and system for flexible usage of a graphical call flow builder App 20050234725 - Agapi, Ciprian ;   et al. | 2005-10-20 |
Caller independent disambiguation for interactive voice response systems App 20050226396 - Davis, Brent L. ;   et al. | 2005-10-13 |
Speech disambiguation for string processing in an interactive voice response system App 20050209853 - Davis, Brent L. ;   et al. | 2005-09-22 |
Method and system for defining call transfer rules for directory assistance Grant 6,917,677 - Da Palma , et al. July 12, 2 | 2005-07-12 |
Automatic identification of optimal audio segments for speech applications App 20050144015 - Agapi, Ciprian ;   et al. | 2005-06-30 |
Automated local weather reports for display on cellular phones App 20050136983 - Agapi, Ciprian ;   et al. | 2005-06-23 |
Disambiguating travel schedules around midnight App 20050137917 - Agapi, Ciprian ;   et al. | 2005-06-23 |
Adjusting music length to expected waiting time while caller is on hold App 20050129187 - Agapi, Ciprian ;   et al. | 2005-06-16 |
Automatic capture of intonation cues in audio segments for speech applications App 20050125236 - Agapi, Ciprian ;   et al. | 2005-06-09 |
Efficient presentation of correction options in a speech interface based upon user selection probability App 20050125270 - Davis, Brent L. ;   et al. | 2005-06-09 |
Method and arrangement for managing grammar options in a graphical callflow builder App 20050119892 - Agapi, Ciprian ;   et al. | 2005-06-02 |
Method and system for defining standard catch styles for speech application code generation App 20050108015 - Agapi, Ciprian ;   et al. | 2005-05-19 |
Method and arrangement of grammar files in a presentation list App 20050060278 - Agapi, Ciprian ;   et al. | 2005-03-17 |
Method and arrangement of user-modified variables in a presentation list App 20050060298 - Agapi, Ciprian ;   et al. | 2005-03-17 |
IVR customer address acquisition method App 20040240639 - Colson, Vicki L. ;   et al. | 2004-12-02 |
Directory assistance system Grant 6,731,737 - Davis , et al. May 4, 2 | 2004-05-04 |
Dynamically adjusting speech menu presentation style Grant 6,658,386 - Kemble , et al. December 2, 2 | 2003-12-02 |
Method and system for defining call transfer rules for directory assistance App 20030161458 - Da Palma, William V. ;   et al. | 2003-08-28 |
Automatic selection of a disambiguation data field for a speech interface App 20030163319 - Kemble, Kimberlee A. ;   et al. | 2003-08-28 |
Method for processing initially recognized speech in a speech recognition session App 20020133346 - Kemble, Kimberlee A. ;   et al. | 2002-09-19 |
Directory assistance system App 20020118811 - Davis, Brent L. ;   et al. | 2002-08-29 |
Disambiguation method and system for a voice activated directory assistance system App 20020120452 - Davis, Brent L. ;   et al. | 2002-08-29 |
Adjustable speech menu interface App 20020072910 - Kernble, Kimberlee A. ;   et al. | 2002-06-13 |