loadpatents
Patent applications and USPTO patent grants for McPartlan; Kevin.The latest application filed is for "automatic management of the visual space while performing a task".
Patent | Date |
---|---|
Automatic Management of the Visual Space while Performing a Task App 20120185795 - Hymes; Charles ;   et al. | 2012-07-19 |
Automatic management of the visual space while performing a task Grant 8,171,420 - Hymes , et al. May 1, 2 | 2012-05-01 |
Escalated handling of non-realtime communications Grant 7,568,001 - McPartlan , et al. July 28, 2 | 2009-07-28 |
System and method to allocate transactions Grant 7,043,007 - McPartlan , et al. May 9, 2 | 2006-05-09 |
Transaction allocation App 20050129217 - McPartlan, Kevin ;   et al. | 2005-06-16 |
Customer service request allocations based upon real-time data and forecast data Grant 6,850,613 - McPartlan , et al. February 1, 2 | 2005-02-01 |
Method and apparatus for routing a transaction within a network environment Grant 6,813,636 - Bean , et al. November 2, 2 | 2004-11-02 |
Contact center architecture App 20040141508 - Schoeneberger, Carl ;   et al. | 2004-07-22 |
Real-time transaction routing augmented with forecast data and agent schedules Grant 6,744,878 - Komissarchik , et al. June 1, 2 | 2004-06-01 |
Escalated handling of non-realtime communications App 20040054743 - McPartlan, Kevin ;   et al. | 2004-03-18 |
Automatic management of the visual space while performing a task App 20040032431 - Hymes, Charles ;   et al. | 2004-02-19 |
Customer service request allocations based upon real-time data and forecast data App 20030215083 - McPartlan, Kevin ;   et al. | 2003-11-20 |
Staffing-based percentage-allocation routing using real-time data Grant 6,584,191 - McPartlan , et al. June 24, 2 | 2003-06-24 |
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