McCalmont; David T.

Patent Applications and Registrations

Patent applications and USPTO patent grants for McCalmont; David T..The latest application filed is for "transaction flow editing tool".

Company Profile

0.11.0

McCalmont; David T. - San Jose CA

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
Transaction flow editing tool Grant 6,243,092 - Okita , et al. June 5, 2	2001-06-05
Visual design of workflows for transaction processing Grant 6,225,998 - Okita , et al. May 1, 2	2001-05-01
System, method and user interface for data announced call transfer Grant 6,215,865 - McCalmont April 10, 2	2001-04-10
Method and system for monitoring call center service representatives Grant 6,058,163 - Pattison , et al. May 2, 2	2000-05-02
Method and system for monitoring call center service representatives Grant 5,946,375 - Pattison , et al. August 31, 1	1999-08-31
Method and system for transferring calls and call-related data between a plurality of call centers Grant 5,937,051 - Hurd , et al. August 10, 1	1999-08-10
Method and system for automatically monitoring the performance quality of call center service representatives Grant 5,818,907 - Maloney , et al. October 6, 1	1998-10-06
Method and system for automatically monitoring the performance quality of call center service representatives Grant 5,696,811 - Maloney , et al. December 9, 1	1997-12-09
Method and system for integrating a plurality of call center agent performance enhancement modules Grant 5,621,789 - McCalmont , et al. April 15, 1	1997-04-15
Method and system for transferring calls and call-related data between a plurality of call centers Grant 5,555,299 - Maloney , et al. September 10, 1	1996-09-10
Method and system for automatically monitoring the performance quality of call center service representatives Grant 5,535,256 - Maloney , et al. July 9, 1	1996-07-09

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