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System and method for smart scripting call centers and configuration thereof Grant 8,005,814 - Coker , et al. August 23, 2 | 2011-08-23 |
Flexible and extensible combination user interfaces Grant 7,747,959 - Keller , et al. June 29, 2 | 2010-06-29 |
System And Method For Smart Scripting Call Centers And Configuration Thereof App 20090083246 - Coker; John L. ;   et al. | 2009-03-26 |
System and method for smart scripting call centers and configuration thereof Grant 7,467,135 - Coker , et al. December 16, 2 | 2008-12-16 |
Computer telephony integration hotelling method and system Grant 7,245,714 - Huang , et al. July 17, 2 | 2007-07-17 |
Flexible and extensible combination user interfaces App 20070113191 - Keller; Carl P. ;   et al. | 2007-05-17 |
Engine to present a user interface based on a logical structure, such as one for a customer relationship management system, across a web site Grant 7,174,514 - Subramaniam , et al. February 6, 2 | 2007-02-06 |
Flexible and extensible combination user interfaces App 20060136832 - Keller; Carl P. ;   et al. | 2006-06-22 |
Computer telephony integration hotelling method and system Grant 6,973,175 - Huang , et al. December 6, 2 | 2005-12-06 |
Computer telephony integration hotelling method and system App 20050195963 - Huang, Kuang-Yang ;   et al. | 2005-09-08 |
Assignment manager App 20050091098 - Brodersen, Robert A. ;   et al. | 2005-04-28 |
System and method for smart scripting call centers and configuration thereof App 20050086220 - Coker, John L. ;   et al. | 2005-04-21 |
Assignment manager Grant 6,850,895 - Brodersen , et al. February 1, 2 | 2005-02-01 |
System and method for smart scripting call centers and configuration thereof Grant 6,826,745 - Coker , et al. November 30, 2 | 2004-11-30 |
Database access method and system for user role defined access App 20040139075 - Brodersen, Karen ;   et al. | 2004-07-15 |
Database access method and system for user role defined access Grant 6,732,100 - Brodersen , et al. May 4, 2 | 2004-05-04 |
System and method to implement an integrated search center supporting a full-text search and query on a database Grant 6,728,702 - Subramaniam , et al. April 27, 2 | 2004-04-27 |
Computer telephony integration hotelling method and system App 20030198334 - Huang, Kuang-Yang ;   et al. | 2003-10-23 |
Computer telephony integration hotelling method and system Grant 6,577,726 - Huang , et al. June 10, 2 | 2003-06-10 |
Engine to present a user interface based on a logical structure, such as one for a customer relationship management system, across a web site App 20020140731 - Subramaniam, Pavitra ;   et al. | 2002-10-03 |
Assignment manager App 20020029161 - Brodersen, Robert A. ;   et al. | 2002-03-07 |
Smart scripting call centers App 20020022986 - Coker, John L. ;   et al. | 2002-02-21 |