Lum; Henry

Patent Applications and Registrations

Patent applications and USPTO patent grants for Lum; Henry.The latest application filed is for "system and method for transmitting signaling and media from a hybrid contact center operations environment".

Company Profile

4.17.18

Lum; Henry - Markham CA
Lum; Henry - Ontario CA
Lum; Henry - Palo Alto CA

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
Network recording and speech analytics system and method Grant 10,455,081 - Tamblyn , et al. Oc	2019-10-22
System And Method For Transmitting Signaling And Media From A Hybrid Contact Center Operations Environment App 20190208061 - Bischoff; Brian ; et al.	2019-07-04
System and method for transmitting signaling and media from a hybrid contact center operations environment Grant 10,277,741 - Bischoff , et al.	2019-04-30
Hybrid cloud architecture with optimized local delivery Grant 10,264,129 - Bischoff , et al.	2019-04-16
Hybrid Cloud Architecture With Optimized Local Delivery App 20180205829 - Bischoff; Brian ; et al.	2018-07-19
Network Recording And Speech Analytics System And Method App 20180198911 - Tamblyn; Eric ; et al.	2018-07-12
Hybrid cloud architecture with optimized local delivery Grant 9,948,782 - Bischoff , et al. April 17, 2	2018-04-17
Network recording and speech analytics system and method Grant 9,900,429 - Tamblyn , et al. February 20, 2	2018-02-20
Network Recording And Speech Analytics System And Method App 20170251104 - Tamblyn; Eric ; et al.	2017-08-31
Intelligent resource manager service recovery including request retransmissions Grant 9,729,492 - Gvildys , et al. August 8, 2	2017-08-08
System and method for web-based real time communication with optimized transcoding Grant 9,648,169 - Lum , et al. May 9, 2	2017-05-09
System and method for providing contact center services in a hybrid operations environment Grant 9,591,137 - Bischoff , et al. March 7, 2	2017-03-07
Call event tagging and call recording stitching for contact center call recordings Grant 9,565,296 - Filonov , et al. February 7, 2	2017-02-07
System and method for handling resource failure in a hybrid contact center operations environment Grant 9,559,939 - Bischoff , et al. January 31, 2	2017-01-31
System And Method For Web-based Real Time Communication With Optimized Transcoding App 20160165051 - Lum; Henry ; et al.	2016-06-09
Call Event Tagging And Call Recording Stitching For Contact Center Call Recordings App 20160105545 - Filonov; Vladimir ; et al.	2016-04-14
System and method for handling call recording failures for a contact center Grant 9,294,615 - Lum , et al. March 22, 2	2016-03-22
System And Method For Recording Agent Interactions App 20150378577 - Lum; Henry ; et al.	2015-12-31
System And Method For Recording Agent Interactions App 20150378561 - Ollinger; David ; et al.	2015-12-31
Intelligent Resource Manager Service Recovery Including Request Retransmissions App 20150365370 - GVILDYS; PAUL ; et al.	2015-12-17
System and method for web-based real time communication with optimized transcoding Grant 9,210,266 - Lum , et al. December 8, 2	2015-12-08
Call event tagging and call recording stitching for contact center call recordings Grant 9,178,989 - Filonov , et al. November 3, 2	2015-11-03
Network Recording And Speech Analytics System And Method App 20150312410 - Tamblyn; Eric ; et al.	2015-10-29
Network recording and speech analytics system and method Grant 9,065,830 - Tamblyn , et al. June 23, 2	2015-06-23
System and method for handling call recording failures for a contact center Grant 9,049,197 - Lum , et al. June 2, 2	2015-06-02
System And Method For Web-based Real Time Communication With Optimized Transcoding App 20150063557 - Lum; Henry ; et al.	2015-03-05
System and method for web-based real time communication with optimized transcoding Grant 8,867,731 - Lum , et al. October 21, 2	2014-10-21
System And Method For Handling Resource Failure In A Hybrid Contact Center Operations Environment App 20140269258 - Bischoff; Brian ; et al.	2014-09-18
System And Method For Providing Contact Center Services In A Hybrid Operations Environment App 20140270119 - Bischoff; Brian ; et al.	2014-09-18
System And Method For Transmitting Signaling And Media From A Hybrid Contact Center Operations Environment App 20140277598 - Bischoff; Brian ; et al.	2014-09-18
System And Method For Web-based Real Time Communication With Optimized Transcoding App 20140126715 - Lum; Henry ; et al.	2014-05-08
Sampling video compression system Grant 4,025,950 - Matsumoto , et al. May 24, 1	1977-05-24

uspto.report is an independent third-party trademark research tool that is not affiliated, endorsed, or sponsored by the United States Patent and Trademark Office (USPTO) or any other governmental organization. The information provided by uspto.report is based on publicly available data at the time of writing and is intended for informational purposes only.

While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, reliability, or suitability of the information displayed on this site. The use of this site is at your own risk. Any reliance you place on such information is therefore strictly at your own risk.

All official trademark data, including owner information, should be verified by visiting the official USPTO website at www.uspto.gov. This site is not intended to replace professional legal advice and should not be used as a substitute for consulting with a legal professional who is knowledgeable about trademark law.