Leung; Wing-Ying Stephanie
Patent Applications and Registrations
Patent applications and USPTO patent grants for Leung; Wing-Ying Stephanie.The latest application filed is for "expert hold queue management".
- Leung; Wing-Ying Stephanie - Ann Arbor MI
| Patent | Date |
|---|---|
| Hold queue position publication Grant 7,130,411 - Brown , et al. October 31, 2 | 2006-10-31 |
| Enabling caller controlled hold queue position adjustment Grant 7,095,842 - Brown , et al. August 22, 2 | 2006-08-22 |
| Hold queue management Grant 7,050,568 - Brown , et al. May 23, 2 | 2006-05-23 |
| Expert hold queue management Grant 6,959,081 - Brown , et al. October 25, 2 | 2005-10-25 |
| Managing caller profiles across multiple call hold centers Grant 6,826,276 - Brown , et al. November 30, 2 | 2004-11-30 |
| Voice browsing while waiting in a hold queue App 20030103618 - Brown, Michael Wayne ; et al. | 2003-06-05 |
| Expert hold queue management App 20030103621 - Brown, Michael Wayne ; et al. | 2003-06-05 |
| Enabling caller controlled hold queue position adjustment App 20030103619 - Brown, Michael Wayne ; et al. | 2003-06-05 |
| Managing caller profiles across multiple call hold centers App 20030103617 - Brown, Michael Wayne ; et al. | 2003-06-05 |
| Hold queue management App 20030035531 - Brown, Michael Wayne ; et al. | 2003-02-20 |
uspto.report is an independent third-party trademark research tool that is not affiliated, endorsed, or sponsored by the United States Patent and Trademark Office (USPTO) or any other governmental organization. The information provided by uspto.report is based on publicly available data at the time of writing and is intended for informational purposes only.
While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, reliability, or suitability of the information displayed on this site. The use of this site is at your own risk. Any reliance you place on such information is therefore strictly at your own risk.
All official trademark data, including owner information, should be verified by visiting the official USPTO website at www.uspto.gov. This site is not intended to replace professional legal advice and should not be used as a substitute for consulting with a legal professional who is knowledgeable about trademark law.
| 