Kumar; Praphul
Patent Applications and Registrations
Patent applications and USPTO patent grants for Kumar; Praphul.The latest application filed is for "technologies for incorporating an augmented voice communication into a communication routing configuration".
Company Profile
9.35.33
- Kumar; Praphul - Chantilly VA
- Kumar; Praphul - Falls Church VA
- Kumar; Praphul - Daly City CA
- Kumar; Praphul - Aldie VA
Patent Activity
| Patent | Date |
|---|---|
| Technologies For Incorporating An Augmented Voice Communication Into A Communication Routing Configuration App 20220103685 - Vymenets, JR.; Leonid ; et al. | 2022-03-31 |
| Technologies for incorporating an augmented voice communication into a communication routing configuration Grant 11,228,682 - Vymenets, Jr. , et al. January 18, 2 | 2022-01-18 |
| Technologies For Incorporating An Augmented Voice Communication Into A Communication Routing Configuration App 20210203782 - Vymenets, JR.; Leonid ; et al. | 2021-07-01 |
| System and method for managing customer interactions for contact center based on agent proximity Grant 10,666,804 - Bouzid , et al. | 2020-05-26 |
| System and method for managing interaction flow for contact centers Grant 10,484,539 - Kumar , et al. Nov | 2019-11-19 |
| Routing user communications to agents Grant 10,382,626 - Kumar , et al. A | 2019-08-13 |
| Application builder platform Grant 10,359,923 - Kumar , et al. | 2019-07-23 |
| System and method for data management and task routing based on data tagging Grant 10,346,635 - Kumar , et al. July 9, 2 | 2019-07-09 |
| Visual interactive voice response system Grant 10,270,908 - Kumar , et al. | 2019-04-23 |
| Pinning in an interactive media/voice response system Grant 10,225,407 - Hollenberg , et al. | 2019-03-05 |
| System and method for managing multiple interactions Grant 10,222,933 - Kumar , et al. | 2019-03-05 |
| Contact center application creating using reusable program modules Grant 10,101,974 - Ristock , et al. October 16, 2 | 2018-10-16 |
| System And Method For Managing Customer Interactions For Contact Center Based On Agent Proximity App 20180249012 - Bouzid; Ahmed Tewfik ; et al. | 2018-08-30 |
| Custom grammars builder platform Grant 10,063,701 - Kumar , et al. August 28, 2 | 2018-08-28 |
| Social media feedback for routing user communications Grant 10,027,618 - Harasimiuk , et al. July 17, 2 | 2018-07-17 |
| Call center builder platform Grant 10,015,315 - Kumar , et al. July 3, 2 | 2018-07-03 |
| Multi-channel delivery platform Grant 10,009,463 - Bouzid , et al. June 26, 2 | 2018-06-26 |
| Pinning In An Interactive Media/voice Response System App 20180176378 - Hollenberg; Todd ; et al. | 2018-06-21 |
| System and method for managing customer interactions for contact center based on agent proximity Grant 9,992,341 - Bouzid , et al. June 5, 2 | 2018-06-05 |
| Routing User Communications To Agents App 20180152560 - Kumar; Praphul ; et al. | 2018-05-31 |
| Recording User Communications App 20180146093 - Kumar; Praphul ; et al. | 2018-05-24 |
| Pinning in an interactive media/voice response system Grant 9,900,438 - Hollenberg , et al. February 20, 2 | 2018-02-20 |
| Routing user communications to agents Grant 9,866,692 - Kumar , et al. January 9, 2 | 2018-01-09 |
| Recording user communications Grant 9,860,379 - Kumar , et al. January 2, 2 | 2018-01-02 |
| System and Method for Data Management and Task Routing Based on Data Tagging App 20170344754 - Kumar; Praphul ; et al. | 2017-11-30 |
| Display screen with graphical user interface Grant D802,613 - Vymenets , et al. November 14, 2 | 2017-11-14 |
| Social Media Feedback For Routing User Communications App 20170317965 - Harasimiuk; Pawel ; et al. | 2017-11-02 |
| Recording user communications Grant 9,742,913 - Kumar , et al. August 22, 2 | 2017-08-22 |
| Social media feedback for routing user communications Grant 9,712,481 - Harasimiuk , et al. July 18, 2 | 2017-07-18 |
| Routing user communications to agents Grant 9,706,050 - Kumar , et al. July 11, 2 | 2017-07-11 |
| Routing User Communications To Agents App 20170163807 - Kumar; Praphul ; et al. | 2017-06-08 |
| Call Center Builder Platform App 20170155766 - Kumar; Praphul ; et al. | 2017-06-01 |
| Multi-channel Delivery Platform App 20170118338 - Bouzid; Ahmed Tewfik ; et al. | 2017-04-27 |
| Recording User Communications App 20170118340 - Kumar; Praphul ; et al. | 2017-04-27 |
| Visual Interactive Voice Response System App 20170118337 - Kumar; Praphul ; et al. | 2017-04-27 |
| Call center builder platform Grant 9,571,636 - Kumar , et al. February 14, 2 | 2017-02-14 |
| Routing user communications to agents Grant 9,571,646 - Kumar , et al. February 14, 2 | 2017-02-14 |
| System And Method For Managing Multiple Interactions App 20160349960 - Kumar; Praphul ; et al. | 2016-12-01 |
| System And Method For Quality Management Platform App 20160350699 - Vymenets; Leon ; et al. | 2016-12-01 |
| Display screen with graphical user interface Grant D771,643 - Vymenets , et al. November 15, 2 | 2016-11-15 |
| Recording user communications Grant 9,485,359 - Kumar , et al. November 1, 2 | 2016-11-01 |
| Visual Interactive Voice Response System App 20160301802 - Kumar; Praphul ; et al. | 2016-10-13 |
| Visual interactive voice response system Grant 9,467,563 - Kumar , et al. October 11, 2 | 2016-10-11 |
| Multi-channel delivery platform Grant 9,468,040 - Bouzid , et al. October 11, 2 | 2016-10-11 |
| Display screen with graphical user interface Grant D763,863 - Vymenets , et al. August 16, 2 | 2016-08-16 |
| Routing User Communications To Agents App 20160227035 - Kumar; Praphul ; et al. | 2016-08-04 |
| Flow designer for contact centers Grant 9,392,112 - Vymenets , et al. July 12, 2 | 2016-07-12 |
| Application Builder Platform App 20160196053 - Kumar; Praphul ; et al. | 2016-07-07 |
| Call Center Builder Platform App 20160191705 - Kumar; Praphul ; et al. | 2016-06-30 |
| System And Method For Managing Customer Interactions For Contact Center Based On Agent Proximity App 20160191712 - Bouzid; Ahmed Tewfik ; et al. | 2016-06-30 |
| Recording User Communications App 20160112566 - Kumar; Praphul ; et al. | 2016-04-21 |
| Routing user communications to agents Grant 9,313,332 - Kumar , et al. April 12, 2 | 2016-04-12 |
| Application builder platform Grant 9,285,974 - Kumar , et al. March 15, 2 | 2016-03-15 |
| Artifacts For Communications Systems App 20160034260 - Ristock; Herbert ; et al. | 2016-02-04 |
| Social Media Feedback For Routing User Communications App 20160036973 - Harasimiuk; Pawel ; et al. | 2016-02-04 |
| Routing User Communications To Agents App 20160021250 - Kumar; Praphul ; et al. | 2016-01-21 |
| Custom Grammars Builder Platform App 20150350429 - Kumar; Praphul ; et al. | 2015-12-03 |
| Flow Designer For Contact Centers App 20150350437 - Vymenets; Leonid ; et al. | 2015-12-03 |
| System And Method For Executing Interaction Flow For Contact Centers App 20150350436 - Vymenets; Leonid ; et al. | 2015-12-03 |
| System And Method For Managing Interaction Flow For Contact Centers App 20150350443 - Kumar; Praphul ; et al. | 2015-12-03 |
| Recording user communications Grant 9,185,219 - Kumar , et al. November 10, 2 | 2015-11-10 |
| Recording User Communications App 20150281445 - Kumar; Praphul ; et al. | 2015-10-01 |
| Recording User Communications App 20150281436 - Kumar; Praphul ; et al. | 2015-10-01 |
| Routing user communications to agents Grant 9,148,512 - Kumar , et al. September 29, 2 | 2015-09-29 |
| Application Builder Platform App 20150248226 - Kumar; Praphul ; et al. | 2015-09-03 |
| Multi-channel delivery platform Grant 8,917,828 - Bouzid , et al. December 23, 2 | 2014-12-23 |
| Multi-channel Delivery Platform App 20140348319 - Bouzid; Ahmed Tewfik ; et al. | 2014-11-27 |
| Multi-channel Delivery Platform App 20140024350 - Bouzid; Ahmed Tewfik ; et al. | 2014-01-23 |
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