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Method for automated handling of outbound contacts requiring assured connection to a live agent Grant 9,894,202 - Zgardovski , et al. February 13, 2 | 2018-02-13 |
System and methods for predicting future agent readiness for handling an interaction in a call center Grant 9,866,691 - Shashkov , et al. January 9, 2 | 2018-01-09 |
Collaboration system and method Grant 9,729,716 - Zgardovski , et al. August 8, 2 | 2017-08-08 |
System And Methods For Predicting Future Agent Readiness For Handling An Interaction In A Call Center App 20160301804 - Shashkov; Georgiy N. ;   et al. | 2016-10-13 |
Collaboration System And Method App 20160295017 - Zgardovski; Stanislav V. ;   et al. | 2016-10-06 |
Collaboration system and method Grant 9,374,467 - Zgardovski , et al. June 21, 2 | 2016-06-21 |
System and methods for predicting future agent readiness for handling an interaction in a call center Grant 9,374,466 - Shashkov , et al. June 21, 2 | 2016-06-21 |
Method For Automated Handling Of Outbound Contacts Requiring Assured Connection To A Live Agent App 20160105558 - Zgardovski; Stanislav V. ;   et al. | 2016-04-14 |
Method for automated handling of outbound contacts requiring assured connection to a live agent Grant 9,197,750 - Zgardovski , et al. November 24, 2 | 2015-11-24 |
Method for automated handling of outbound contacts requiring assured connection to a live agent Grant 8,971,521 - Zgardovski , et al. March 3, 2 | 2015-03-03 |
Method for Automated Handling of Outbound Contacts Requiring Assured Connection to a Live Agent App 20140376715 - Zgardovski; Stanislav V. ;   et al. | 2014-12-25 |
Collaboration System And Method App 20140369488 - Zgardovski; Stanislav V. ;   et al. | 2014-12-18 |
System And Methods For Predicting Future Agent Readiness For Handling An Interaction In A Call Center App 20140341368 - Shashkov; Georgiy N. ;   et al. | 2014-11-20 |
Collaboration system and method Grant 8,879,719 - Zgardovski , et al. November 4, 2 | 2014-11-04 |
System and methods for predicting future agent readiness for handling an interaction in a call center Grant 8,798,257 - Shashkov , et al. August 5, 2 | 2014-08-05 |
Method For Automated Handling Of Outbound Contacts Requiring Assured Connection To A Live Agent App 20140044256 - Zgardovski; Stanislav V. ;   et al. | 2014-02-13 |
Method for automated handling of outbound contacts requiring assured connection to a live agent Grant 8,588,401 - Zgardovski , et al. November 19, 2 | 2013-11-19 |
Collaboration System And Method App 20130208882 - Zgardovski; Stanislav V. ;   et al. | 2013-08-15 |
Method for Automated Handling of Outbound Contacts Requiring Assured Connection to a Live Agent App 20130051550 - Zgardovski; Stanislav V. ;   et al. | 2013-02-28 |
Collaboration system and method Grant 8,363,819 - Zgardovski , et al. January 29, 2 | 2013-01-29 |
System for Automatic Assignment of Agents in Inbound and Outbound Campaigns App 20120224682 - Zgardovski; Stanislav V. ;   et al. | 2012-09-06 |
System and Methods for Predicting Future Agent Readiness for Handling an Interaction in a Call Center App 20120213356 - Shashkov; Georgiy N. ;   et al. | 2012-08-23 |
System and methods for predicting future agent readiness for handling an interaction in a call center Grant 8,238,543 - Shashkov , et al. August 7, 2 | 2012-08-07 |
System for Automatic Assignment of Agents in Inbound and Outbound Campaigns App 20120101867 - Zgardovski; Stanislav V. ;   et al. | 2012-04-26 |
Collaboration System and Method App 20120027197 - Zgardovski; Stanislav V. ;   et al. | 2012-02-02 |
System and Methods for Predicting Future Agent Readiness for Handling an Interaction in a Call Center App 20100303225 - Shashkov; Georgiy N. ;   et al. | 2010-12-02 |