Khouri; Joseph F.

Patent Applications and Registrations

Patent applications and USPTO patent grants for Khouri; Joseph F..The latest application filed is for "intelligent social collaboration unified media".

Company Profile

2.58.34

Khouri; Joseph F. - San Jose CA US
- San Jose CA US

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
Messaging system with content-based dynamic menu generation Grant 9,292,834 - Patel , et al. March 22, 2	2016-03-22
System and method for navigating using multiple modalities Grant 9,250,084 - Shaffer , et al. February 2, 2	2016-02-02
Intelligent social collaboration watchlist that visually indicates an order of relevance Grant 9,207,832 - Khouri , et al. December 8, 2	2015-12-08
Intelligent social collaboration unified media Grant 8,954,863 - Khouri , et al. February 10, 2	2015-02-10
Intelligent social collaboration hover card Grant 8,938,690 - Khouri , et al. January 20, 2	2015-01-20
Method and apparatus for using mobility information to select profiles in network systems Grant 8,886,156 - Khouri , et al. November 11, 2	2014-11-11
Text oriented, user-friendly editing of a voicemail message Grant 08620654 -	2013-12-31
Text oriented, user-friendly editing of a voicemail message Grant 8,620,654 - Khouri , et al. December 31, 2	2013-12-31
Method and system for blocking lower priority communications for improved automatic call distribution Grant 8,548,156 - Shaffer , et al. October 1, 2	2013-10-01
Secure voice communication channel for confidential messaging Grant 8,503,621 - Patel , et al. August 6, 2	2013-08-06
Camping on a conference or telephony port Grant 8,358,763 - Patel , et al. January 22, 2	2013-01-22
Method and system using presence information to improve services provided by automatic call distribution centers Grant 8,345,854 - Shaffer , et al. January 1, 2	2013-01-01
Identification of multiple persons on a phone call Grant 8,340,270 - Jain , et al. December 25, 2	2012-12-25
Forwarding one or more preferences during call forwarding Grant 8,300,627 - Jain , et al. October 30, 2	2012-10-30
Method and system for transferring a call at an automatic call distribution system Grant 8,284,920 - Shaffer , et al. October 9, 2	2012-10-09
Gesture-based actions in a video communication session Grant 8,264,518 - Khouri , et al. September 11, 2	2012-09-11
Intelligent Social Collaboration Unified Media App 20120210247 - Khouri; Joseph F. ; et al.	2012-08-16
Method and system for automatic call distribution Grant 8,102,991 - Shaffer , et al. January 24, 2	2012-01-24
System and method for integrated queue management Grant 8,081,749 - Shaffer , et al. December 20, 2	2011-12-20
System and method for presence notification for video projection status Grant 8,005,912 - Pearce , et al. August 23, 2	2011-08-23
Contact Offer Time For Agents Supporting Contact Centers App 20110191134 - Jain; Mukul ; et al.	2011-08-04
Dynamic Callbacks From A Contact Center App 20110091030 - Bhat; Raghurama ; et al.	2011-04-21
Gesture-Based Actions in a Video Communication Session App 20110074911 - Khouri; Joseph F. ; et al.	2011-03-31
Method and system for using presence information in error notification Grant 7,904,760 - Shaffer , et al. March 8, 2	2011-03-08
Method And Apparatus For Using Mobility Information To Select Profiles In Network Systems App 20110034152 - Khouri; Joseph F. ; et al.	2011-02-10
Optimal call speed for call center agents Grant 7,864,944 - Khouri , et al. January 4, 2	2011-01-04
Interaction based on facial recognition of conference participants Grant 7,847,815 - Patel , et al. December 7, 2	2010-12-07
Method and system for handling calls at an automatic call distribution system Grant 7,813,493 - Shaffer , et al. October 12, 2	2010-10-12
Automatic restriction of reply emails Grant 7,720,919 - Khouri , et al. May 18, 2	2010-05-18
Packet routing to reduce susceptibility to disturbances Grant 7,710,869 - Gleichauf , et al. May 4, 2	2010-05-04
Method and system for communicating with an automatic call distributor system agent Grant 7,706,522 - Shaffer , et al. April 27, 2	2010-04-27
Method and system for logging voice quality issues for communication connections Grant 7,656,816 - Shaffer , et al. February 2, 2	2010-02-02
Automated system and method for handling human and caller queues Grant 7,606,360 - Patel , et al. October 20, 2	2009-10-20
Group Mute App 20090216835 - Jain; Mukul ; et al.	2009-08-27
Time-sensitive-packet jitter and latency minimization on a shared data link Grant 7,551,603 - Shaffer , et al. June 23, 2	2009-06-23
Automated Video Presence Detection App 20090123035 - Khouri; Joseph F. ; et al.	2009-05-14
Identification of multiple persons on a phone call App 20090086943 - Jain; Mukul ; et al.	2009-04-02
System and Method for Navigating Using Multiple Modalities App 20090043502 - Shaffer; Shmuel ; et al.	2009-02-12
Text oriented, user-friendly editing of a voicemail message App 20090024389 - Khouri; Joseph F. ; et al.	2009-01-22
Method and System for Communicating Arrival Notifications App 20080243386 - Kumar; Sanjeev ; et al.	2008-10-02
Automatic restriction of reply emails App 20080208988 - Khouri; Joseph F. ; et al.	2008-08-28
Interaction based on facial recognition of conference participants App 20080088698 - Patel; Labhesh ; et al.	2008-04-17
System and method for controlling delivery of streaming media Grant 7,356,605 - Khouri , et al. April 8, 2	2008-04-08
Method and system for automatic call distribution based on location information for call center agents Grant 7,349,535 - Shaffer , et al. March 25, 2	2008-03-25
Forwarding one or more preferences during call forwarding App 20080043968 - Jain; Mukul ; et al.	2008-02-21
Method and system for managing calls of an automatic call distributor Grant 7,315,617 - Shaffer , et al. January 1, 2	2008-01-01
Automated system and method for handling human and caller queues App 20070280468 - Patel; Labhesh ; et al.	2007-12-06
Secure voice communication channel for confidential messaging App 20070206738 - Patel; Labhesh ; et al.	2007-09-06
Messaging system with content-based dynamic menu generation App 20070180060 - Patel; Labhesh ; et al.	2007-08-02
Methods, devices and software for redundant transmission of voice data over a packet network connection established according to an unreliable communication protocol Grant 7,249,185 - Shaffer , et al. July 24, 2	2007-07-24
Method and system for receiving call center feedback App 20070160054 - Shaffer; Shmuel ; et al.	2007-07-12
Optimal call speed for call center agents App 20070121893 - Khouri; Joseph F. ; et al.	2007-05-31
System and method for providing prioritized access to a messaging system Grant 7,224,775 - Shaffer , et al. May 29, 2	2007-05-29
Method and system for blocking lower priority communications for improved automatic call distribution App 20070025544 - Shaffer; Shmuel ; et al.	2007-02-01
Method and system for utilizing proxy designation in a call system Grant 7,170,991 - Shaffer , et al. January 30, 2	2007-01-30
Method and system for using presence information in error notification App 20070011498 - Shaffer; Shmuel ; et al.	2007-01-11
Method and System for Logging Voice Quality Issues for Communication Connections App 20060280126 - Shaffer; Shmuel ; et al.	2006-12-14
Method and system for handling calls at an automatic call distribution system App 20060239440 - Shaffer; Shmuel ; et al.	2006-10-26
Method and system for transferring a call at an automatic call distribution system App 20060203994 - Shaffer; Shmuel ; et al.	2006-09-14
Method and system for logging voice quality issues for communication connections Grant 7,099,280 - Shaffer , et al. August 29, 2	2006-08-29
Method and system using presence information to improve services provided by automatic call distribution centers App 20060182259 - Shaffer; Shmuel ; et al.	2006-08-17
Method and system for communicating with an automatic call distributor system agent App 20060126816 - Shaffer; Shmuel ; et al.	2006-06-15
System and method for adaptively improving voice quality throughout a communication session Grant 7,046,636 - Shaffer , et al. May 16, 2	2006-05-16
Method and system for communicating navigation information Grant 7,035,734 - Shaffer , et al. April 25, 2	2006-04-25
Method and system for automatic call distribution App 20060050864 - Shaffer; Shmuel ; et al.	2006-03-09
Codec selection to improve media communication Grant 7,002,992 - Shaffer , et al. February 21, 2	2006-02-21
Packet routing to reduce susceptibility to disturbances Grant 6,947,379 - Gleichauf , et al. September 20, 2	2005-09-20
Method and system for automatic call distribution based on location information for call center agents App 20050195960 - Shaffer, Shmuel ; et al.	2005-09-08
Method and system for automatic contact distribution utilizing presence detection Grant 6,934,380 - Shaffer , et al. August 23, 2	2005-08-23
Method and system for communicating navigation information App 20050131643 - Shaffer, Shmuel ; et al.	2005-06-16
Method and apparatus for processing a telephone call Grant 6,871,212 - Khouri , et al. March 22, 2	2005-03-22
Method and system for utilizing proxy designation in a call system App 20050047582 - Shaffer, Shmuel ; et al.	2005-03-03
Method and system for managing calls of an automatic call distributor App 20050047581 - Shaffer, Shmuel ; et al.	2005-03-03
Shared digital signal processing resources for communications devices Grant 6,856,601 - Bell , et al. February 15, 2	2005-02-15
Method and system for automatic contact distribution utilizing presence detection App 20040218749 - Shaffer, Shmuel ; et al.	2004-11-04
Call center with location queuing and dispatching Grant 6,754,335 - Shaffer , et al. June 22, 2	2004-06-22
Time-sensitive-packet jitter and latency minimization on a shared data link Grant 6,707,821 - Shaffer , et al. March 16, 2	2004-03-16
Method and apparatus for establishing connections Grant 6,678,718 - Khouri , et al. January 13, 2	2004-01-13
Call hold manager system and method Grant 6,665,396 - Khouri , et al. December 16, 2	2003-12-16
Method and apparatus for establishing connections App 20030069937 - Khouri, Joseph F. ; et al.	2003-04-10
Method and apparatus for processing a telephone call App 20010021948 - Khouri, Joseph F. ; et al.	2001-09-13
Fax overflow loopback prevention Grant 6,088,126 - Khouri , et al. July 11, 2	2000-07-11
Call transfers by voice messaging system (VMS) integrated to a private branch exchange Grant 5,175,761 - Khalid , et al. December 29, 1	1992-12-29

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