Keren; Shimon

Patent Applications and Registrations

Patent applications and USPTO patent grants for Keren; Shimon.The latest application filed is for "systems and methods for providing workforce optimization to branch and back offices".

Company Profile

0.10.12

Keren; Shimon - Sunnyvale CA

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
System and method for processing agent interactions Grant 8,971,517 - Keren , et al. March 3, 2	2015-03-03
System and method for integrated display of multiple types of call agent data Grant 8,670,552 - Keren , et al. March 11, 2	2014-03-11
System and method for detecting and displaying business transactions Grant 8,160,233 - Keren , et al. April 17, 2	2012-04-17
Systems And Methods For Providing Workforce Optimization To Branch And Back Offices App 20120072254 - McLean; Nicholas Alexander ; et al.	2012-03-22
Systems and methods for workforce optimization and analytics Grant 8,117,064 - Bourne , et al. February 14, 2	2012-02-14
Systems and methods for workforce optimization Grant 8,112,298 - Bourne , et al. February 7, 2	2012-02-07
System and method for facilitating triggers and workflows in workforce optimization Grant 8,112,306 - Lyerly , et al. February 7, 2	2012-02-07
Systems for integrating contact center monitoring, training and scheduling Grant 8,108,237 - Bourne , et al. January 31, 2	2012-01-31
Systems and methods for providing workforce optimization to branch and back offices Grant 8,078,486 - McLean , et al. December 13, 2	2011-12-13
System And Method For Processing Agent Interactions App 20110010184 - Keren; Shimon ; et al.	2011-01-13
Systems And Methods For Workforce Optimization And Integration App 20080181389 - Bourne; John ; et al.	2008-07-31
Systems and methods for contact center analysis App 20070282807 - Ringelman; John ; et al.	2007-12-06
Systems and methods for workforce optimization and integration App 20070206768 - Bourne; John ; et al.	2007-09-06
System and method for detecting and displaying business transactions App 20070206766 - Keren; Shimon ; et al.	2007-09-06
System and method for integrated display of recorded interactions and call agent data App 20070206767 - Keren; Shimon ; et al.	2007-09-06
System and method for integrated display of multiple types of call agent data App 20070206764 - Keren; Shimon ; et al.	2007-09-06
System and method for facilitating triggers and workflows in workforce optimization App 20070198325 - Lyerly; Thomas ; et al.	2007-08-23
Systems and methods for workforce optimization App 20070198322 - Bourne; John ; et al.	2007-08-23
Systems and methods for workforce optimization and analytics App 20070198323 - Bourne; John ; et al.	2007-08-23
System and method for facilitating triggers and workflows in workforce optimization App 20070198329 - Lyerly; Thomas ; et al.	2007-08-23

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