Judkins; J. Andrew

Patent Applications and Registrations

Patent applications and USPTO patent grants for Judkins; J. Andrew.The latest application filed is for "skills based routing method and system for call center".

Company Profile

0.7.2

Judkins; J. Andrew - Centerville UT

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
Integrated ACD and IVR scripting for call center tracking of calls Grant 7,469,047 - Judkins , et al. December 23, 2	2008-12-23
Skills based routing method and system for call center Grant 7,321,298 - Judkins , et al. January 22, 2	2008-01-22
Integrated acd and ivr scripting for call center tracking of calls Grant 7,068,774 - Judkins , et al. June 27, 2	2006-06-27
Skills based routing method and system for call center App 20060109975 - Judkins; J. Andrew ; et al.	2006-05-25
Integrated ACD and IVR scripting for call center tracking of calls App 20050163304 - Judkins, J. Andrew ; et al.	2005-07-28
Call center IVR and ACD scripting method and graphical user interface Grant 6,763,104 - Judkins , et al. July 13, 2	2004-07-13
Method and system for collecting reports for call center monitoring by supervisor Grant 6,707,904 - Judkins , et al. March 16, 2	2004-03-16
System and method for evaluating agents in call center Grant 6,603,854 - Judkins , et al. August 5, 2	2003-08-05
Skills based routing method and system for call center Grant 6,587,556 - Judkins , et al. July 1, 2	2003-07-01

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