Ju; Wen-Hua

Patent Applications and Registrations

Patent applications and USPTO patent grants for Ju; Wen-Hua.The latest application filed is for "enhanced digital messaging".

Company Profile

5.20.22

Ju; Wen-Hua - Monmouth Junction NJ

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
Enhanced digital messaging Grant 11,418,648 - Erhart , et al. August 16, 2	2022-08-16
Enhanced digital messaging Grant 11,190,469 - Erhart , et al. November 30, 2	2021-11-30
Enhanced digital messaging Grant 11,064,074 - Erhart , et al. July 13, 2	2021-07-13
Enhanced Digital Messaging App 20210029249 - Erhart; George ; et al.	2021-01-28
Enhanced Digital Messaging App 20210029246 - Erhart; George ; et al.	2021-01-28
Enhanced Digital Messaging App 20210029065 - Erhart; George ; et al.	2021-01-28
Social messaging hold and wait treatment systems Grant 10,425,363 - Skiba , et al. Sept	2019-09-24
System And Method For Making Real-time Decisions For Routing Communications And Information In A Contact Center App 20190279256 - Sisselman; Michael ; et al.	2019-09-12
Mechanism for adaptive modification of an attribute tree in graph based contact centers Grant 10,410,147 - Steiner , et al. Sept	2019-09-10
Prediction of contact center interactions Grant 10,348,895 - Denby , et al. July 9, 2	2019-07-09
Mechanism for work assignment in a graph-based contact center Grant 10,313,526 - Steiner , et al.	2019-06-04
Mechanism For Work Assignment In A Graph-based Contact Center App 20180213087 - Steiner; Robert C. ; et al.	2018-07-26
System initiated dialog adjustment Grant 10,003,692 - Skiba , et al. June 19, 2	2018-06-19
System Initiated Dialog Adjustment App 20180115643 - SKIBA; DAVID ; et al.	2018-04-26
Social Messaging Hold And Wait Treatment Systems App 20180103149 - SKIBA; DAVID ; et al.	2018-04-12
Mechanism for work assignment in a graph-based contact center Grant 9,930,179 - Steiner , et al. March 27, 2	2018-03-27
Management of contact center group metrics Grant 9,906,647 - Tendick , et al. February 27, 2	2018-02-27
On-topic monitor Grant 9,894,206 - Skiba , et al. February 13, 2	2018-02-13
Systems And Methods For Lifecycle Management Of Limited Duration Knowledge In Automated Interaction Systems App 20180018616 - SKIBA; DAVID ; et al.	2018-01-18
On-topic Monitor App 20180020095 - SKIBA; DAVID ; et al.	2018-01-18
Predictive model for abandoned calls Grant 9,609,133 - Shaffer , et al. March 28, 2	2017-03-28
Mechanism for creation and utilization of an attribute tree in a contact center Grant 9,569,751 - Steiner , et al. February 14, 2	2017-02-14
Predictive Model For Abandoned Calls App 20160295020 - Shaffer; Shmuel ; et al.	2016-10-06
Management Of Contact Center Group Metrics App 20160248912 - Tendick; Patrick ; et al.	2016-08-25
Prediction Of Contact Center Interactions App 20160241712 - Denby; Lorraine ; et al.	2016-08-18
Mechanism For Creation And Utilization Of An Attribute Tree In A Contact Center App 20150350431 - Steiner; Robert C. ; et al.	2015-12-03
Mechanism For Work Assignment In A Graph-based Contact Center App 20150350440 - Steiner; Robert C. ; et al.	2015-12-03
Mechanism For Avoidance In A Graph Based Contact Center App 20150350432 - Steiner; Robert C. ; et al.	2015-12-03
Mechanism For Adaptive Modification Of An Attribute Tree In Graph Based Contact Centers App 20150350433 - Steiner; Robert C. ; et al.	2015-12-03
Graph Database For A Contact Center App 20150347421 - Steiner; Robert C. ; et al.	2015-12-03
System and method for displaying call flows and call statistics Grant 8,938,059 - Chen , et al. January 20, 2	2015-01-20
Interactive flowgraph for analyzing caller utterances Grant 8,705,706 - Chen , et al. April 22, 2	2014-04-22
Interactive Flowgraph for Analyzing Caller Utterances App 20110228915 - Chen; Fei ; et al.	2011-09-22
System and Method for Displaying Call Flows and Call Statistics App 20090245493 - Chen; Fei ; et al.	2009-10-01
Method and apparatus for positioning a set of terminals in an indoor wireless environment Grant 7,403,784 - Ju , et al. July 22, 2	2008-07-22
Estimating the location of inexpensive wireless terminals by using signal strength measurements Grant 7,389,114 - Ju , et al. June 17, 2	2008-06-17
Method and apparatus for positioning a set of terminals in an indoor wireless environment App 20060205417 - Ju; Wen-Hua ; et al.	2006-09-14
Estimating the location of inexpensive wireless terminals by using signal strength measurements App 20050176442 - Ju, Wen-Hua ; et al.	2005-08-11
Automated workflow method for assigning work items to resources Grant 6,707,903 - Burok , et al. March 16, 2	2004-03-16
Automated workflow method for assigning work items to resources App 20030152212 - Burok, Didina ; et al.	2003-08-14

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