Patent | Date |
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BRCA1-based breast or ovarian cancer treatment agents and methods of use Grant 8,362,072 - Jensen , et al. January 29, 2 | 2013-01-29 |
BRCA1-Based Breast or Ovarian Cancer Prevention Agents and Methods of Use App 20120259005 - Jensen; Roy A. ;   et al. | 2012-10-11 |
Brca1-based Breast Or Ovarian Cancer Prevention Agents And Methods Of Use App 20090170842 - Jensen; Roy A. ;   et al. | 2009-07-02 |
Call management system using dynamic queue position Grant 7,050,567 - Jensen May 23, 2 | 2006-05-23 |
Call management system using dynamic threshold adjustment Grant 6,741,698 - Jensen May 25, 2 | 2004-05-25 |
Call management system using fast response dynamic threshold adjustment Grant 6,724,884 - Jensen , et al. April 20, 2 | 2004-04-20 |
System for automatically predicting call center agent work time in a multi-skilled agent environment Grant 6,553,114 - Fisher , et al. April 22, 2 | 2003-04-22 |
System for automatically routing calls to call center agents in an agent surplus condition based on service levels Grant 6,535,600 - Fisher , et al. March 18, 2 | 2003-03-18 |
System for automatically routing calls to call center agents in an agent surplus condition based on delay probabilities Grant 6,510,221 - Fisher , et al. January 21, 2 | 2003-01-21 |
Methods and apparatus for determining measures of agent-related occupancy in a call center Grant 6,359,982 - Foster , et al. March 19, 2 | 2002-03-19 |
Call management system using fast response dynamic threshold adjustment App 20020018554 - Jensen, Roy A. ;   et al. | 2002-02-14 |
System for automatically routing calls to call center agents in an agent surplus condition based on agent occupancy Grant 6,347,139 - Fisher , et al. February 12, 2 | 2002-02-12 |
Method for detection and treatment of breast cancer Grant 6,342,483 - Holt , et al. January 29, 2 | 2002-01-29 |
Call center agent selection that optimizes call wait times Grant 6,192,122 - Flockhart , et al. February 20, 2 | 2001-02-20 |
Arrangement for equalizing levels of service among skills Grant 6,088,441 - Flockhart , et al. July 11, 2 | 2000-07-11 |
Arrangement for equalizing levels of service among skills Grant 6,052,460 - Fisher , et al. April 18, 2 | 2000-04-18 |
Characterized BRCA1 and BRCA2 proteins and screening and therapeutic methods based on characterized BRCA1 and BRCA2 proteins Grant 5,891,857 - Holt , et al. April 6, 1 | 1999-04-06 |
Call distribution based on agent occupancy Grant 5,828,747 - Fisher , et al. October 27, 1 | 1998-10-27 |
Method of detection and diagnosis of pre-invasive cancer Grant 5,677,125 - Holt , et al. October 14, 1 | 1997-10-14 |
Method for making a monoclonal antibody, monoclonal antibodies to .alpha. P D Grant 5,468,468 - LaRochelle , et al. November 21, 1 | 1995-11-21 |