| Patent | Date |
|---|
System and method for administering pluggable user interactive system applications
Grant 9,471,293 - Carter , et al. October 18, 2 | 2016-10-18 |
Systems and methods for preventing sensitive information from being communicated into a non-secure environment
Grant 8,913,721 - Narayanan , et al. December 16, 2 | 2014-12-16 |
Systems and methods for authenticating interactive voice response systems to callers
Grant 8,681,965 - Herrin , et al. March 25, 2 | 2014-03-25 |
System and method for sharing access to service provider controls and subscriber profile data across multiple applications in a user interactive system
Grant 8,683,334 - Potter, III , et al. March 25, 2 | 2014-03-25 |
System and method to graphically facilitate speech enabled user interfaces
Grant 8,495,562 - Hambleton , et al. July 23, 2 | 2013-07-23 |
Customized control building
Grant 8,464,213 - Stienstra , et al. June 11, 2 | 2013-06-11 |
System and method for semantic categorization
Grant 8,380,511 - Cave , et al. February 19, 2 | 2013-02-19 |
System and method for providing segmented applications
Grant 8,340,264 - Campbell December 25, 2 | 2012-12-25 |
Extensible interactive voice response
Grant 8,279,844 - Hammond October 2, 2 | 2012-10-02 |
Systems and methods for preventing sensitive information from being communicated into a non-secure environment
Grant 8,204,180 - Narayanan , et al. June 19, 2 | 2012-06-19 |
Customized control building
Grant 8,191,037 - Stienstra , et al. May 29, 2 | 2012-05-29 |
One number LAN based calendar
Grant 7,974,401 - Polcyn July 5, 2 | 2011-07-05 |
System and method for providing messages to a mobile device
Grant 7,949,353 - Pollock , et al. May 24, 2 | 2011-05-24 |
Customized control building
Grant 7,802,227 - Stienstra , et al. September 21, 2 | 2010-09-21 |
System and method for automated voice inflection for numbers
Grant 7,734,463 - McKay June 8, 2 | 2010-06-08 |
System and method for measuring interactive voice response application efficiency
Grant 7,539,287 - Hunter , et al. May 26, 2 | 2009-05-26 |
System And Method For Pushing Multimedia Messages To A Communication Device
App 20080240378 - Pollock; Ruth Y. ; et al. | 2008-10-02 |
System And Method For Semantic Categorization
App 20080201133 - Cave; Ellis K. ; et al. | 2008-08-21 |
System and method for providing segmented applications
Grant 7,397,909 - Campbell July 8, 2 | 2008-07-08 |
System and method for call answer determination for automated calling systems
Grant 7,386,101 - Pugliese June 10, 2 | 2008-06-10 |
System and Method to Graphically Facilitate Speech Enabled User Interfaces
App 20080098353 - Hambleton; Myra ; et al. | 2008-04-24 |
Automatic generation of statistical language models for interactive voice response applications
App 20080071533 - Cave; Ellis K. ; et al. | 2008-03-20 |
System and method to graphically facilitate speech enabled user interfaces
Grant 7,331,036 - Hambleton , et al. February 12, 2 | 2008-02-12 |
Digital Multimedia Contact Center
App 20080034354 - Brughton; Justin ; et al. | 2008-02-07 |
Web service call flow speech components
Grant 7,269,562 - Leask , et al. September 11, 2 | 2007-09-11 |
System and method for managing files on a file server using embedded metadata and a search engine
App 20070203874 - Cave; Ellis K. ; et al. | 2007-08-30 |
System and method for voice-enabled instant messaging
App 20070203987 - Amis; Vinh | 2007-08-30 |
System and method for retrieving files from a file server using file attributes
App 20070203875 - Cave; Ellis K. ; et al. | 2007-08-30 |
System and method for providing transcription services using a speech server in an interactive voice response system
App 20070203708 - Polcyn; Michael J. ; et al. | 2007-08-30 |
System and method for defining and inserting metadata attributes in files
App 20070203927 - Cave; Ellis K. ; et al. | 2007-08-30 |
System and method for defining, synthesizing and retrieving variable field utterances from a file server
App 20070201631 - Cave; Ellis K. ; et al. | 2007-08-30 |
System and method for multi-platform, multimedia information and communication network-independent servers
Grant 7,263,360 - Naeini , et al. August 28, 2 | 2007-08-28 |
System and method for providing messages to a mobile device
App 20070184857 - Pollock; Ruth ; et al. | 2007-08-09 |
System and method for administering pluggable user interactive system applications
App 20070044023 - Carter; Joseph ; et al. | 2007-02-22 |
System and method for sharing access to service provider controls and subscriber profile data across multiple applications in a user interactive system
App 20070044026 - Potter; Laurence III ; et al. | 2007-02-22 |
System and method for inheritance of advertised functionality in a user interactive system
App 20070043569 - Potter; Laurence III ; et al. | 2007-02-22 |
System and method for detecting fraud in prepaid accounts
Grant 7,155,417 - Sagar , et al. December 26, 2 | 2006-12-26 |
Extensible interactive voice response
Grant 7,068,643 - Hammond June 27, 2 | 2006-06-27 |
Method and system for integration of voice mail and call processing systems with computer-based electronic calendar applications
Grant 7,054,918 - Polcyn May 30, 2 | 2006-05-30 |
Cooperative media applications using packet network media redirection
Grant 7,035,252 - Cave , et al. April 25, 2 | 2006-04-25 |
System and method for operating a highly distributed interactive voice response system
Grant 7,012,996 - Polcyn March 14, 2 | 2006-03-14 |
System and method for packet network media redirection
Grant 6,996,094 - Cave , et al. February 7, 2 | 2006-02-07 |
Resource management utilizing quantified resource attributes
Grant 6,978,006 - Polcyn December 20, 2 | 2005-12-20 |
Method and system for enhanced transcription
Grant 6,865,258 - Polcyn March 8, 2 | 2005-03-08 |
System and method for measuring interactive voice response application efficiency
App 20050036594 - Hunter, Phillip W. ; et al. | 2005-02-17 |
Allocation of resources to flexible requests
Grant 6,845,154 - Cave , et al. January 18, 2 | 2005-01-18 |
System and method for measuring interactive voice response application efficiency
Grant 6,810,111 - Hunter , et al. October 26, 2 | 2004-10-26 |
System and method for call answer determination for automated calling systems
App 20040202293 - Pugliese, Jeff | 2004-10-14 |
Using concurrently operating routines in telephony applications
Grant 6,795,535 - Weeren , et al. September 21, 2 | 2004-09-21 |
System and method for efficient data transfer management
Grant 6,754,732 - Dixon , et al. June 22, 2 | 2004-06-22 |
Graphical programming language for representations of concurrent operations
Grant 6,751,787 - Blaszczak , et al. June 15, 2 | 2004-06-15 |
Virtual circuit network dynamic channel management
Grant 6,707,820 - Arndt , et al. March 16, 2 | 2004-03-16 |
Enhanced graphical development environment for controlling program flow
Grant 6,637,022 - Weeren , et al. October 21, 2 | 2003-10-21 |
System and method for operating a highly distributed interactive voice response system
Grant 6,614,885 - Polcyn September 2, 2 | 2003-09-02 |
Remote administration of a system using configuration logic objects
Grant 6,615,255 - Blaszczak September 2, 2 | 2003-09-02 |
Interactive information transaction processing system on IP telephony platform
Grant 6,594,269 - Polcyn July 15, 2 | 2003-07-15 |
Providing blended interface for wireless information services
Grant 6,501,956 - Weeren , et al. December 31, 2 | 2002-12-31 |
Debit card system without centralized server
Grant 6,453,029 - Campbell September 17, 2 | 2002-09-17 |
Representing data in a scripting tool
Grant 6,437,801 - Cave August 20, 2 | 2002-08-20 |
Graphical system and method for debugging computer programs
Grant 6,412,106 - Leask , et al. June 25, 2 | 2002-06-25 |
Pre-qualifying call-back service
Grant 6,408,062 - Cave June 18, 2 | 2002-06-18 |
System and method for packet network media redirection
Grant 6,404,746 - Cave , et al. June 11, 2 | 2002-06-11 |
One number LAN based calendar
Grant 6,310,947 - Polcyn October 30, 2 | 2001-10-30 |
Cooperative media applications using packet network media redirection
App 20010005372 - Cave, Ellis K. ; et al. | 2001-06-28 |
System and method for providing an adaptive dialog function choice model for various communication devices
Grant 6,246,989 - Polcyn June 12, 2 | 2001-06-12 |
Automatic call back system and method of operation
Grant RE37,073 - Hammond February 27, 2 | 2001-02-27 |
Interactive information transaction processing system with universal telephony gateway capabilities
Grant 6,195,357 - Polcyn February 27, 2 | 2001-02-27 |
Line impedance matching using dynamically generated transfer functions
Grant 6,185,280 - Jarboe , et al. February 6, 2 | 2001-02-06 |
System and method to facilitate speech enabled user interfaces by prompting with possible transaction phrases
Grant 6,178,404 - Hambleton , et al. January 23, 2 | 2001-01-23 |
Switchless call processing
Grant 6,175,562 - Cave January 16, 2 | 2001-01-16 |
Multimedia scripting tool
Grant 6,173,437 - Polcyn January 9, 2 | 2001-01-09 |
Enhanced graphical development environment for controlling program flow
Grant 6,131,184 - Weeren , et al. October 10, 2 | 2000-10-10 |
User device-independent transaction model
Grant 6,075,843 - Cave June 13, 2 | 2000-06-13 |
Dynamically changeable menus based on externally available data
Grant 6,061,433 - Polcyn , et al. May 9, 2 | 2000-05-09 |
System and method for integration of communication systems with computer-based information systems
Grant 6,058,415 - Polcyn May 2, 2 | 2000-05-02 |
Combined internet and data access system
Grant 5,974,443 - Jeske October 26, 1 | 1999-10-26 |
System and method for establishing a real-time agent pool between computer systems
Grant 5,958,014 - Cave September 28, 1 | 1999-09-28 |
Enhanced graphical development environment for controlling program flow
Grant 5,946,485 - Weeren , et al. August 31, 1 | 1999-08-31 |
Systems and methods for the distribution of multimedia information
Grant 5,943,046 - Cave , et al. August 24, 1 | 1999-08-24 |
Monitoring and directing flow of HTML documents for security and access
Grant 5,930,792 - Polcyn July 27, 1 | 1999-07-27 |
System and method for developing VRU voice dialogue
Grant 5,913,195 - Weeren , et al. June 15, 1 | 1999-06-15 |
Caller ID substitution for selected telephone callers
Grant 5,901,209 - Tannenbaum , et al. May 4, 1 | 1999-05-04 |
Assigning and utilizing overlapping address space for multiple cards on a common computer bus
Grant 5,898,845 - Frantz , et al. April 27, 1 | 1999-04-27 |
Auto definition of data sets and provisioning interfaces for call automation
Grant 5,878,418 - Polcyn , et al. March 2, 1 | 1999-03-02 |
Automatic bandwidth allocation in multimedia scripting tools
Grant 5,859,641 - Cave January 12, 1 | 1999-01-12 |
Method and circuit for voice automatic gain control
Grant 5,854,845 - Itani December 29, 1 | 1998-12-29 |
Visual aid for bandwidth allocation in multimedia scripting tools
Grant 5,841,438 - Cave November 24, 1 | 1998-11-24 |
System and method for identifying remote communications formats
Grant 5,822,404 - Cave October 13, 1 | 1998-10-13 |
Statistical diagnosis in interactive voice response telephone system
Grant 5,822,401 - Cave , et al. October 13, 1 | 1998-10-13 |
Fully digital call processing platform
Grant 5,818,912 - Hammond October 6, 1 | 1998-10-06 |
System and method for transmission system automatic impedance matching
Grant 5,802,169 - Frantz , et al. September 1, 1 | 1998-09-01 |
Network based predictive dialing
Grant 5,796,791 - Polcyn August 18, 1 | 1998-08-18 |
Voice-controlled voice mail having random-order message retrieval based on played spoken identifier list
Grant 5,797,124 - Walsh , et al. August 18, 1 | 1998-08-18 |
Voice response unit having robot conference capability on ports
Grant 5,754,631 - Cave May 19, 1 | 1998-05-19 |
System and method for statistical diagnosis of the operation of an automated telephone system
Grant 5,740,233 - Cave , et al. April 14, 1 | 1998-04-14 |
Systems and methods for statistical distribution of messages in a message recording system
Grant 5,699,412 - Polcyn December 16, 1 | 1997-12-16 |
Automatically updating an edited section of a voice string
Grant 5,684,927 - Mirkowicz November 4, 1 | 1997-11-04 |
Voice/noise discriminator
Grant 5,675,639 - Itani October 7, 1 | 1997-10-07 |
Distributed switching architecture
Grant 5,581,553 - Cave , et al. December 3, 1 | 1996-12-03 |
Method and apparatus for delivering calling services
Grant 5,572,581 - Sattar , et al. November 5, 1 | 1996-11-05 |
System and method for an improved predictive dialer
Grant 5,570,419 - Cave , et al. October 29, 1 | 1996-10-29 |
Calling center employing unified control system
Grant 5,479,487 - Hammond December 26, 1 | 1995-12-26 |
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