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Patent applications and USPTO patent grants for Iannucci; Louis A..The latest application filed is for "identifying failed customer experience in distributed computer systems".
Patent | Date |
---|---|
Identifying failed customer experience in distributed computer systems Grant 10,795,744 - Couture , et al. October 6, 2 | 2020-10-06 |
Identifying Failed Customer Experience In Distributed Computer Systems App 20180329771 - Couture; Gary Robert ;   et al. | 2018-11-15 |
Identifying failed customer experience in distributed computer systems Grant 10,048,994 - Couture , et al. August 14, 2 | 2018-08-14 |
Identifying Failed Customer Experience In Distributed Computer Systems App 20160110239 - Couture; Gary Robert ;   et al. | 2016-04-21 |
Measuring Customer Service Levels App 20140081887 - Iannucci; Louis A. ;   et al. | 2014-03-20 |
Measuring customer service levels Grant 8,583,472 - Iannucci , et al. November 12, 2 | 2013-11-12 |
Enterprise application performance monitors Grant 8,166,157 - Couture , et al. April 24, 2 | 2012-04-24 |
Enterprise Application Performance Monitors App 20080235075 - Couture; Gary R. ;   et al. | 2008-09-25 |
Measuring customer service levels App 20060059034 - Iannucci; Louis A. ;   et al. | 2006-03-16 |
Distributing information using a computer Grant 6,631,424 - McDonough , et al. October 7, 2 | 2003-10-07 |
Managing an information retrieval problem Grant 6,151,686 - McDonough , et al. November 21, 2 | 2000-11-21 |
Controlling access to information Grant 5,991,878 - McDonough , et al. November 23, 1 | 1999-11-23 |
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