Hollatz; Michael C.

Patent Applications and Registrations

Patent applications and USPTO patent grants for Hollatz; Michael C..The latest application filed is for "method of allocating data communication sessions based upon user information".

Company Profile

0.12.4

Hollatz; Michael C. - Huntley IL
Hollatz; Michael C. - Villa Park IL

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
Method of allocating data communication sessions based upon user information Grant 7,917,623 - Dezonno , et al. March 29, 2	2011-03-29
Multi-protocol agent telephone system Grant 7,466,686 - Dezonno , et al. December 16, 2	2008-12-16
Apparatus and method of maintaining and improving agent performance Grant 7,386,467 - Eitel , et al. June 10, 2	2008-06-10
Streaming announcements to agents of an ACD Grant 6,968,368 - Eitel , et al. November 22, 2	2005-11-22
Internet web site with audio interconnect and automatic call distributor Grant 6,934,277 - Werve , et al. August 23, 2	2005-08-23
ACD with packet data based agent interconnect Grant 6,678,266 - Hollatz , et al. January 13, 2	2004-01-13
Packet telephony gateway for hearing impaired relay services Grant 6,625,259 - Hollatz , et al. September 23, 2	2003-09-23
Method of allocating data communication sessions based upon user information App 20030126206 - Dezonno, Anthony ; et al.	2003-07-03
Multi-protocol agent telephone system App 20030103489 - Dezonno, Anthony J. ; et al.	2003-06-05
Streaming announcements to agents of an ACD App 20030065801 - Eitel, Robert T. ; et al.	2003-04-03
Agent desktop management system with agent training App 20030046142 - Eitel, Robert T. ; et al.	2003-03-06
Automatic call distributor and method for routing incoming telephone calls based on proficiency ratings of agents Grant 6,333,980 - Hollatz , et al. December 25, 2	2001-12-25
Method and system for routing incoming telephone calls to available agents based on agent skills Grant 6,222,919 - Hollatz , et al. April 24, 2	2001-04-24
ACD with packet data based agent interconnect Grant 6,061,347 - Hollatz , et al. May 9, 2	2000-05-09
Telecommutable platform Grant 6,044,145 - Kelly , et al. March 28, 2	2000-03-28
Device for upgrading a reporting system Grant 6,026,157 - Gulik , et al. February 15, 2	2000-02-15

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