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Patent applications and USPTO patent grants for Herron; Devin.The latest application filed is for "contact center skills modeling using customer relationship management (crm) incident categorization structure".
Patent | Date |
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Contact center skills modeling using customer relationship management (CRM) incident categorization structure Grant 9,225,834 - Chan , et al. December 29, 2 | 2015-12-29 |
Contact Center Skills Modeling Using Customer Relationship Management (crm) Incident Categorization Structure App 20140355750 - CHAN; VICTOR CHUNG-WAI ;   et al. | 2014-12-04 |
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