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System and method for determining optimal asset configurations while minimizing disruption to existing business operations in a service delivery environment Grant 9,928,472 - Dasgupta , et al. March 27, 2 | 2018-03-27 |
System and method for determining optimal asset configurations while minimizing disruption to existing business operations in a service delivery environment Grant 9,922,298 - Dasgupta , et al. March 20, 2 | 2018-03-20 |
GUI for viewing and manipulating connected tag clouds Grant 9,836,551 - Diament , et al. December 5, 2 | 2017-12-05 |
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Job Assignment Optimization App 20170270456 - Branagh; Elaine M. ;   et al. | 2017-09-21 |
Closed loop performance management for service delivery systems Grant 9,626,640 - Diao , et al. April 18, 2 | 2017-04-18 |
Measuring process model performance and enforcing process performance policy Grant 9,600,795 - Demuth , et al. March 21, 2 | 2017-03-21 |
Leveraging user-to-tool interactions to automatically analyze defects in IT services delivery Grant 9,459,950 - Bhamidipaty , et al. October 4, 2 | 2016-10-04 |
Mapping and boosting of terms in a format independent data retrieval query Grant 9,069,882 - Diament , et al. June 30, 2 | 2015-06-30 |
Dynamic transfer of selected business process instance state Grant 9,003,430 - Diament , et al. April 7, 2 | 2015-04-07 |
Leveraging User-to-tool Interactions To Automatically Analyze Defects In It Services Delivery App 20150033077 - Bhamidipaty; Anuradha ;   et al. | 2015-01-29 |
Leveraging user-to-tool interactions to automatically analyze defects in it services delivery Grant 8,898,092 - Bhamidipaty , et al. November 25, 2 | 2014-11-25 |
Feedback Based Model Validation And Service Delivery Optimization Using Multiple Models App 20140316833 - Diao; Yixin ;   et al. | 2014-10-23 |
System And Method For Ensuring Timing Study Quality In A Service Delivery Environment App 20140214498 - Dasgupta; Gargi B. ;   et al. | 2014-07-31 |
System And Method For Ensuring Timing Study Quality In A Service Delivery Environment App 20140214497 - Dasgupta; Gargi B. ;   et al. | 2014-07-31 |
Mapping And Boosting Of Terms In A Format Independent Data Retrieval Query App 20140207790 - Diament; Judah M. ;   et al. | 2014-07-24 |
Gui For Viewing And Manipulating Connected Tag Clouds App 20140195950 - Diament; Judah M. ;   et al. | 2014-07-10 |
Gui For Viewing And Manipulating Connected Tag Clouds App 20140195531 - Diament; Judah M. ;   et al. | 2014-07-10 |
Creating Dimension/topic Term Subgraphs App 20140195534 - Diament; Judah M. ;   et al. | 2014-07-10 |
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Skill Update Based Work Assignment App 20140188536 - Dasgupta; Gargi B. ;   et al. | 2014-07-03 |
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System And Method For Asset Assignment In A Service Delivery Environment When Assets Have Unique Skills And/or Capabilities App 20140180740 - Dasgupta; Gargi B. ;   et al. | 2014-06-26 |
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System And Method For Determining Optimal Asset Configurations While Minimizing Disruption To Existing Business Operations In A Service Delivery Environment App 20140164045 - Dasgupta; Gargi ;   et al. | 2014-06-12 |
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Closed Loop Performance Management For Service Delivery Systems App 20140019181 - Diao; Yixin ;   et al. | 2014-01-16 |
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Measuring Process Model Performance And Enforcing Process Performance Policy App 20130268251 - Demuth; Steve ;   et al. | 2013-10-10 |
Leveraging User-to-tool Interactions To Automatically Analyze Defects In It Services Delivery App 20130198116 - Bhamidipaty; Anuradha ;   et al. | 2013-08-01 |
Feedback Based Model Validation And Service Delivery Optimization Using Multiple Models App 20130173323 - Diao; Yixin ;   et al. | 2013-07-04 |
Method for dispatching service requests Grant 8,385,534 - Anerousis , et al. February 26, 2 | 2013-02-26 |
Dynamic Transfer Of Selected Business Process Instance State App 20120192189 - Diament; Judah M. ;   et al. | 2012-07-26 |
Method For Dispatching Service Requests App 20090262923 - Anerousis; Nikolaos ;   et al. | 2009-10-22 |
Computer method for using sample data to predict future population and domain behaviors Grant 7,054,828 - Heching , et al. May 30, 2 | 2006-05-30 |
Method for improving robustness of weighted estimates in a statistical survey analysis Grant 6,574,585 - Caruso , et al. June 3, 2 | 2003-06-03 |
Computer method for using sample data to predict future population and domain behaviors App 20020128884 - Heching, Aliza R. ;   et al. | 2002-09-12 |