GENESYS TELECOMMUNICATION LABORATORIES, INC.
Patent Applications and Registrations
Patent applications and USPTO patent grants for GENESYS TELECOMMUNICATION LABORATORIES, INC..The latest application filed is for "activities assignment optimization for multi-skill contact center".
- GENESYS TELECOMMUNICATION LABORATORIES, INC. - Daly City CA
- Genesys Telecommunication Laboratories, Inc. - San Francisco CA
| Patent | Date |
|---|---|
| Activities assignment optimization for multi-skill contact center Grant 9,154,627 - Placiakis , et al. October 6, 2 | 2015-10-06 |
| Method for implementing and executing communication center routing strategies represented in extensible markup language Grant 7,907,598 - Anisimov , et al. March 15, 2 | 2011-03-15 |
| Method and apparatus for selectively presenting media-options to clients of a multimedia call center Grant 6,212,178 - Beck , et al. April 3, 2 | 2001-04-03 |
| Personal desktop router Grant 6,185,291 - Miloslavsky February 6, 2 | 2001-02-06 |
| Transfer-connect telephony services utilizing automated audio systems Grant 6,072,864 - Shtivelman , et al. June 6, 2 | 2000-06-06 |
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