Flannery; Peter

Patent Applications and Registrations

Patent applications and USPTO patent grants for Flannery; Peter.The latest application filed is for "system and method for optimizing performance of agents in an enterprise".

Company Profile

1.6.10

Flannery; Peter - Galway IE

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
System and method for enhancing information flow in an enterprise Grant 10,902,083 - Flannery , et al. January 26, 2	2021-01-26
System and method for contact center routing of a customer based on media capabilities Grant 9,781,268 - Flannery , et al. October 3, 2	2017-10-03
System And Method For Optimizing Performance Of Agents In An Enterprise App 20160094411 - Brennan; Fergal ; et al.	2016-03-31
System And Method For Enhancing Information Flow In An Enterprise App 20150363736 - Flannery; Peter ; et al.	2015-12-17
System And Method For Contact Center Routing Of A Customer Based On Media Capabilities App 20150350445 - Flannery; Peter ; et al.	2015-12-03
Routing communication sessions in a contact center Grant 8,873,737 - Moran , et al. October 28, 2	2014-10-28
Method And System For Controlling Establishment Of Communication Channels In A Contact Center App 20140016769 - FLANNERY; Peter ; et al.	2014-01-16
Method and system for controlling establishment of communication channels in a contact center Grant 8,559,616 - Flannery , et al. October 15, 2	2013-10-15
Method And System For Controlling Establishment Of Communication Channels In A Contact Center App 20130269005 - FLANNERY; Peter ; et al.	2013-10-10
Method And System For Controlling Establishment Of Communication Channels In A Contact Center App 20130016824 - FLANNERY; Peter ; et al.	2013-01-17
Routing Of Contacts In Contact Centers App 20120321072 - Dooley; Enda ; et al.	2012-12-20
Method and system for controlling establishment of communication channels in a contact centre Grant 8,275,118 - Flannery , et al. September 25, 2	2012-09-25
Routing Communication Sessions in a Contact Center App 20120057691 - Moran; Thomas ; et al.	2012-03-08
Method and System for Controlling Establishment of Communication Channels in a Contact Centre App 20110051921 - Flannery; Peter ; et al.	2011-03-03

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