Fertig; Ken
Patent Applications and Registrations
Patent applications and USPTO patent grants for Fertig; Ken.The latest application filed is for "contact center autopilot algorithms".
- Fertig; Ken - Palo Alto CA
| Patent | Date |
|---|---|
| Contact center autopilot algorithms Grant 6,856,680 - Mengshoel , et al. February 15, 2 | 2005-02-15 |
| Contact center autopilot architecture Grant 6,853,721 - Mengshoel , et al. February 8, 2 | 2005-02-08 |
| Multi-site responsibility-based routing Grant 6,842,515 - Mengshoel , et al. January 11, 2 | 2005-01-11 |
| System and method for quantifying an extent to which a data mining algorithm captures useful information in input data Grant 6,684,208 - Kil , et al. January 27, 2 | 2004-01-27 |
| Contact center autopilot algorithms App 20030095652 - Mengshoel, Ole J. ; et al. | 2003-05-22 |
| Contact center autopilot architecture App 20030081757 - Mengshoel, Ole J. ; et al. | 2003-05-01 |
| Multi-site responsibility-based routing App 20030059029 - Mengshoel, Ole J. ; et al. | 2003-03-27 |
| System and method for estimating the point of diminishing returns in data mining processing App 20020128997 - Kil, David ; et al. | 2002-09-12 |
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