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Utilizing content via personal clouds Grant 9,723,052 - Faihe , et al. August 1, 2 | 2017-08-01 |
Method of television program suggestion and apparatus therefor Grant 8,776,127 - Faihe July 8, 2 | 2014-07-08 |
Instantiating an information technology service in light of maintenance requirements Grant 8,595,168 - Salle , et al. November 26, 2 | 2013-11-26 |
Utilizing Content Via Personal Clouds App 20130297739 - Faihe; Yassine ;   et al. | 2013-11-07 |
System and methods for modeling consequences of events Grant 8,560,359 - Salle , et al. October 15, 2 | 2013-10-15 |
Systems and methods for modeling consequences of events Grant 8,352,407 - Salle , et al. January 8, 2 | 2013-01-08 |
Data processing system and method Grant 8,255,903 - Williams , et al. August 28, 2 | 2012-08-28 |
Instantiating An Information Technology Service In Light Of Maintenance Requirements App 20120016830 - Salle; Mathias ;   et al. | 2012-01-19 |
Configuration management database and system Grant 7,926,031 - Faihe , et al. April 12, 2 | 2011-04-12 |
Document retrieval Grant 7,827,161 - Faihe November 2, 2 | 2010-11-02 |
System And Methods For Modeling Consequences Of Events App 20100114621 - Salle; Mathias ;   et al. | 2010-05-06 |
Automated adaptive computer support system generating problem solutions having confidence levels used to determine whether human expert intervention is required Grant 7,580,906 - Faihe August 25, 2 | 2009-08-25 |
Systems And Methods For Modeling Consequences Of Events App 20090187526 - Salle; Mathias ;   et al. | 2009-07-23 |
Computer system polling with adjustable intervals based on rules and server states Grant 7,548,969 - Tripp , et al. June 16, 2 | 2009-06-16 |
Data Processing System And Method App 20090013319 - Williams; Stuart ;   et al. | 2009-01-08 |
Configuration Management Database and System App 20080263084 - Faihe; Yassine ;   et al. | 2008-10-23 |
Incident resolution App 20080098109 - Faihe; Yassine ;   et al. | 2008-04-24 |
Computer Support Service with Solution Function Updates as a Function of Pre-Delivery Expert Changes to Automatically Generated Solutions App 20080040299 - Faihe; Yassine | 2008-02-14 |
Remote software support agent system with electronic documents for troubleshooting Grant 7,284,155 - Faihe , et al. October 16, 2 | 2007-10-16 |
Document retrieval App 20070219989 - Faihe; Yassine | 2007-09-20 |
Computer support service with solution function updates as a function of pre-delivery expert changes to automatically generated solutions Grant 7,257,514 - Faihe August 14, 2 | 2007-08-14 |
Support case management system App 20070116241 - Flocken; Phil A. ;   et al. | 2007-05-24 |
Computer system polling App 20070027987 - Tripp; Travis Scott ;   et al. | 2007-02-01 |
Support automation App 20070022320 - Flocken; Phil A. ;   et al. | 2007-01-25 |
Computer support service with solution function updates as a function of pre-delivery expert changes to automatically generated solutions App 20050278213 - Faihe, Yassine | 2005-12-15 |
Remote software support agent system App 20050223285 - Faihe, Yassine ;   et al. | 2005-10-06 |
Using trend data to address computer faults App 20050198279 - Flocken, Philip A. ;   et al. | 2005-09-08 |
Computer service using automated local diagnostic data collection and automated remote analysis App 20040249914 - Flocken, Philip A. ;   et al. | 2004-12-09 |
Method of television program suggestion and apparatus therefor App 20030135855 - Faihe, Yassine | 2003-07-17 |