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Patent applications and USPTO patent grants for Eitel; Robert T..The latest application filed is for "handling emergency calls on an electronic device".
Patent | Date |
---|---|
Handling emergency calls on an electronic device Grant 8,594,614 - Eitel , et al. November 26, 2 | 2013-11-26 |
Handling Emergency Calls On An Electronic Device App 20120171983 - Eitel; Robert T. ;   et al. | 2012-07-05 |
Internet architecture for software based ACD Grant 7,453,830 - Dezonno , et al. November 18, 2 | 2008-11-18 |
Apparatus and method of maintaining and improving agent performance Grant 7,386,467 - Eitel , et al. June 10, 2 | 2008-06-10 |
Search agent for searching the internet Grant 7,043,521 - Eitel May 9, 2 | 2006-05-09 |
Streaming announcements to agents of an ACD Grant 6,968,368 - Eitel , et al. November 22, 2 | 2005-11-22 |
Internet architecture for software based ACD App 20040047302 - Dezonno, Anthony J. ;   et al. | 2004-03-11 |
Automatic contact distribution system definable agent log-off reasons Grant 6,654,798 - Skibinski , et al. November 25, 2 | 2003-11-25 |
Search agent for searching the internet App 20030217097 - Eitel, Robert T. | 2003-11-20 |
Streaming announcements to agents of an ACD App 20030065801 - Eitel, Robert T. ;   et al. | 2003-04-03 |
Agent desktop management system with agent training App 20030046142 - Eitel, Robert T. ;   et al. | 2003-03-06 |
Method of structuring a database of a control system for access by third party software Grant 5,933,828 - Eitel , et al. August 3, 1 | 1999-08-03 |
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