Patent | Date |
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Rule-based tracking of products based on intelligent identifiers Grant 9,202,196 - Singh , et al. December 1, 2 | 2015-12-01 |
System and method for providing a community portal for chat-based support services Grant 9,177,283 - Singh , et al. November 3, 2 | 2015-11-03 |
Methods and systems for managing support cases based on support issues received by way of social media outlets Grant 8,924,487 - Makam , et al. December 30, 2 | 2014-12-30 |
System and method for providing call and chat conferencing Grant 8,755,506 - Singh , et al. June 17, 2 | 2014-06-17 |
Guiding calls via graphical user interface Grant 8,750,487 - Singh , et al. June 10, 2 | 2014-06-10 |
System and method for providing agent managed support via instant messaging Grant 8,667,059 - Singh , et al. March 4, 2 | 2014-03-04 |
Method And System For Providing Data Access Via A Common Access Manager Configured To Support Security For Multiple Database Management System Types App 20140040314 - Ebrahimi; Fariborz ;   et al. | 2014-02-06 |
Methods and systems for providing a messaging service Grant 8,645,547 - Jain , et al. February 4, 2 | 2014-02-04 |
Guiding Calls Via Graphical User Interface App 20130343535 - Singh; Amit ;   et al. | 2013-12-26 |
Guiding calls via graphical user interface Grant 8,520,830 - Singh , et al. August 27, 2 | 2013-08-27 |
Methods and systems for providing data form management Grant 8,407,188 - Yang , et al. March 26, 2 | 2013-03-26 |
Guiding Calls Via Graphical User Interface App 20130003957 - Singh; Amit ;   et al. | 2013-01-03 |
Methods and systems for defining a form navigational structure Grant 8,347,203 - Setiawan , et al. January 1, 2 | 2013-01-01 |
Rule-based Tracking Of Products Based On Intelligent Identifiers App 20120280799 - Singh; Amit ;   et al. | 2012-11-08 |
Screen scraping interface Grant 8,291,047 - Liu , et al. October 16, 2 | 2012-10-16 |
Methods and systems for integrating a messaging service with an application Grant 8,285,856 - Jain , et al. October 9, 2 | 2012-10-09 |
Method And System For Providing Data Migration App 20120124081 - Ebrahimi; Fariborz ;   et al. | 2012-05-17 |
Data masking and unmasking of sensitive data Grant 8,156,159 - Ebrahimi , et al. April 10, 2 | 2012-04-10 |
Methods and Systems for Managing Support Cases Based on Support Issues Received by way of Social Media Outlets App 20120060096 - Makam; Chethan ;   et al. | 2012-03-08 |
Method and apparatus for unified communication management via instant messaging Grant 7,903,796 - Kheradpir , et al. March 8, 2 | 2011-03-08 |
Methods and systems for providing capability management and user administration Grant 7,870,270 - Singh , et al. January 11, 2 | 2011-01-11 |
Meta-data Driven, Service-oriented Architecture (soa)-enabled, Application Independent Interface Gateway App 20100205475 - Ebrahimi; Fariborz ;   et al. | 2010-08-12 |
Data Masking And Unmasking Of Sensitive Data App 20100205189 - EBRAHIMI; Fariborz ;   et al. | 2010-08-12 |
Screen Scraping Interface App 20100082773 - Liu; Youzhong ;   et al. | 2010-04-01 |
Methods and systems for providing a data access layer Grant 7,680,797 - Singh , et al. March 16, 2 | 2010-03-16 |
Screen scraping interface Grant 7,647,370 - Liu , et al. January 12, 2 | 2010-01-12 |
Apparatus And Method For Providing Call Deflection App 20090003579 - Singh; Amit ;   et al. | 2009-01-01 |
System And Method For Providing Call And Chat Conferencing App 20090003576 - SINGH; Amit ;   et al. | 2009-01-01 |
System And Method For Providing Workflow Monitoring App 20090006172 - SINGH; Amit ;   et al. | 2009-01-01 |
System And Method For Providing A Community Portal For Chat-based Support Services App 20090006549 - SINGH; Amit ;   et al. | 2009-01-01 |
System And Method For Providing Agent Managed Support Via Instant Messaging App 20090006550 - SINGH; Amit ;   et al. | 2009-01-01 |