Patent | Date |
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Telephony system paging system and method App 20030104825 - Khan, Saima S. | 2003-06-05 |
System and method for associating interactive voice response unit data to a telephone call using automatic number identifiers App 20030043976 - Arunachalam, Chockalingam | 2003-03-06 |
System and method for providing customized caller ID information App 20030007616 - Alves, David ;   et al. | 2003-01-09 |
System and method for purging a call list App 20020191776 - Khan, Saima | 2002-12-19 |
Computer telephone system Grant 6,424,711 - Bayless , et al. July 23, 2 | 2002-07-23 |
System and method for integrating text messaging to an outbound call system App 20020090964 - Harder, Glenn | 2002-07-11 |
System and method for purging a call list Grant 6,411,708 - Khan June 25, 2 | 2002-06-25 |
System and method of mapping database fields to a knowledge base using a graphical user interface Grant 6,408,302 - Lee , et al. June 18, 2 | 2002-06-18 |
Inbound/outbound call record processing system and method Grant 6,345,094 - Khan , et al. February 5, 2 | 2002-02-05 |
System and method for providing automated take back and transfer functionality to a computer telephony system Grant 6,345,093 - Lee , et al. February 5, 2 | 2002-02-05 |
Intelligent area code update system and method Grant 6,330,327 - Lee , et al. December 11, 2 | 2001-12-11 |
Computer telephone system and method having a graphical user interface Grant 6,192,118 - Bayless , et al. February 20, 2 | 2001-02-20 |
Unscheduled event task processing system Grant 6,141,412 - Smith , et al. October 31, 2 | 2000-10-31 |
System and method for optimizing a program containing a number of the flows through flow branches Grant 6,102,970 - Kneipp August 15, 2 | 2000-08-15 |
Computer telephone system and method for associating data types with a color making the data type easily recognizable Grant 6,100,873 - Bayless , et al. August 8, 2 | 2000-08-08 |
Multi-lingual data processing system and system and method for translating text used in computer software utilizing an embedded translator Grant 6,092,036 - Hamann July 18, 2 | 2000-07-18 |
Computer telephone system Grant 6,047,054 - Bayless , et al. April 4, 2 | 2000-04-04 |
Computer telephone system Grant 6,026,158 - Bayless , et al. February 15, 2 | 2000-02-15 |
Electronic assembly interconnection system Grant 5,949,656 - Pinault September 7, 1 | 1999-09-07 |
Computer telephone system Grant 5,925,101 - Bayless , et al. July 20, 1 | 1999-07-20 |
Data processing system with real time priority updating of data records and dynamic record exclusion Grant 5,832,068 - Smith November 3, 1 | 1998-11-03 |
Call record scheduling system and method Grant 5,822,400 - Smith October 13, 1 | 1998-10-13 |
Multi-path bus digital processor Grant 5,812,553 - Pinault , et al. September 22, 1 | 1998-09-22 |
Telephone call center management system which supports multi-user and separate private applications Grant 5,790,650 - Dunn , et al. August 4, 1 | 1998-08-04 |
Telephony call center with agent work groups Grant 5,784,452 - Carney July 21, 1 | 1998-07-21 |
System and method for determining and verifying a file record format based upon file characteristics Grant 5,778,359 - Stent July 7, 1 | 1998-07-07 |
Universal telephony application client that is configurable from a profile for a telphone call campaign Grant 5,761,285 - Stent June 2, 1 | 1998-06-02 |
Data processing system with automated at least partial forms completion Grant 5,640,577 - Scharmer June 17, 1 | 1997-06-17 |
Multi-path bus digital signal processor Grant 5,604,740 - Pinault , et al. February 18, 1 | 1997-02-18 |
Method for selecting and controlling the automatic dialing of a call record campaign Grant 5,594,790 - Curreri , et al. January 14, 1 | 1997-01-14 |
Method and system for allocating agent resources to a telephone call campaign Grant 5,592,543 - Smith , et al. January 7, 1 | 1997-01-07 |
System and method for adding and integrating outbound calling and overall system control to an existing inbound telephone system Grant 5,586,179 - Stent , et al. December 17, 1 | 1996-12-17 |
Telephony system with supervisory management center and parameter testing with alerts Grant 5,577,112 - Cambray , et al. * November 19, 1 | 1996-11-19 |
Method for low priority telephony system assisted dialing Grant 5,495,523 - Stent , et al. February 27, 1 | 1996-02-27 |
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Automated statistical data collection system Grant 5,355,327 - Stent , et al. October 11, 1 | 1994-10-11 |
System and method for controlling the dialing order of call record lists in an automated dialing system Grant 5,343,518 - Kneipp August 30, 1 | 1994-08-30 |
Dynamically adjustable call pacing system Grant 5,295,184 - Smith , et al. March 15, 1 | 1994-03-15 |
System for managing a hold queue Grant 5,278,898 - Cambray , et al. January 11, 1 | 1994-01-11 |
Remote workstation use with database retrieval system Grant 5,276,732 - Stent , et al. January 4, 1 | 1994-01-04 |