Patent | Date |
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Caller-identity based security Grant 9,979,705 - Davis , et al. May 22, 2 | 2018-05-22 |
Caller-identity Based Security App 20160014096 - Davis; Brent L. ;   et al. | 2016-01-14 |
Caller-identity based security Grant 9,172,493 - Davis , et al. October 27, 2 | 2015-10-27 |
Customized interactive voice response menus Grant 8,661,112 - Creamer , et al. February 25, 2 | 2014-02-25 |
Method and system of dynamically changing a sentence structure of a message Grant 8,380,484 - Davis , et al. February 19, 2 | 2013-02-19 |
Chat tool for concurrently chatting over more than one interrelated chat channels Grant 7,945,620 - Bou-Ghannam , et al. May 17, 2 | 2011-05-17 |
Efficient presentation of correction options in a speech interface based upon user selection probability Grant 7,885,816 - Davis , et al. February 8, 2 | 2011-02-08 |
Training speaker-dependent, phrase-based speech grammars using an unsupervised automated technique Grant 7,778,830 - Davis , et al. August 17, 2 | 2010-08-17 |
Generating speech recognition grammars from a large corpus of data Grant 7,567,902 - Davis , et al. July 28, 2 | 2009-07-28 |
Providing Telephone Services Based On A Subscriber Voice Identification App 20090110168 - Colson; Vicki L. ;   et al. | 2009-04-30 |
Method and system for establishing a biometrically enabled password Grant 7,506,174 - Davis , et al. March 17, 2 | 2009-03-17 |
Providing telephone services based on a subscriber voice identification Grant 7,493,145 - Colson , et al. February 17, 2 | 2009-02-17 |
System and methods for conducting an interactive dialog via a speech-based user interface Grant 7,461,000 - Davis , et al. December 2, 2 | 2008-12-02 |
Dynamic allocation of voice ports and menu options in an interactive voice recognition system Grant 7,457,395 - Creamer , et al. November 25, 2 | 2008-11-25 |
Caller-identity Based Security App 20080144827 - Davis; Brent L. ;   et al. | 2008-06-19 |
Method To Enable Instant Collaboration Via Use Of Pervasive Messaging App 20080043940 - Davis; Brent L. ;   et al. | 2008-02-21 |
Chat Tool For Concurrently Chatting Over More Than One Interrelated Chat Channels App 20070288560 - BOU-GHANNAM; AKRAM A. ;   et al. | 2007-12-13 |
Automating testing path responses to external systems within a voice response system Grant 7,308,079 - Creamer , et al. December 11, 2 | 2007-12-11 |
Method to enable instant collaboration via use of pervasive messaging Grant 7,308,082 - Davis , et al. December 11, 2 | 2007-12-11 |
Technique for audibly providing driving directions using a mobile telephone Grant 7,308,360 - Bou-Ghannam , et al. December 11, 2 | 2007-12-11 |
Disambiguating results within a speech based IVR session Grant 7,260,537 - Creamer , et al. August 21, 2 | 2007-08-21 |
Personal voice portal service Grant 7,216,287 - Colson , et al. May 8, 2 | 2007-05-08 |
Interactive voice response (IVR) aggregation master service Grant 7,180,985 - Colson , et al. February 20, 2 | 2007-02-20 |
Conference call aggregation using an interactive voice response system Grant 7,133,512 - Creamer , et al. November 7, 2 | 2006-11-07 |
Technique for audibly providing driving directions using a mobile telephone App 20060212220 - Bou-Ghannam; Akram A. ;   et al. | 2006-09-21 |
Navigation of interactive voice response application using a wireless communications device graphical user interface Grant 7,092,738 - Creamer , et al. August 15, 2 | 2006-08-15 |
IVR customer address acquisition method Grant 7,046,777 - Colson , et al. May 16, 2 | 2006-05-16 |
Method and system for establishing a biometrically enabled password App 20060095789 - Davis; Brent L. ;   et al. | 2006-05-04 |
System and methods for conducting an interactive dialog via a speech-based user interface App 20060085192 - Davis; Brent L. ;   et al. | 2006-04-20 |
Integrated call completion based upon call transfer rules App 20060062370 - Agapi; Ciprian ;   et al. | 2006-03-23 |
Disambiguation method and system for a voice activated directory assistance system Grant 7,013,280 - Davis , et al. March 14, 2 | 2006-03-14 |
Method and system of dynamically changing a sentence structure of a message App 20060036433 - Davis; Brent L. ;   et al. | 2006-02-16 |
Dynamic selection and interposition of multimedia files in real-time communications App 20060020967 - Davis; Brent L. ;   et al. | 2006-01-26 |
Training speaker-dependent, phrase-based speech grammars using an unsupervised automated technique App 20050261901 - Davis, Brent L. ;   et al. | 2005-11-24 |
Caller independent disambiguation for interactive voice response systems App 20050226396 - Davis, Brent L. ;   et al. | 2005-10-13 |
Speech disambiguation for string processing in an interactive voice response system App 20050209853 - Davis, Brent L. ;   et al. | 2005-09-22 |
Method and system for defining call transfer rules for directory assistance Grant 6,917,677 - Da Palma , et al. July 12, 2 | 2005-07-12 |
Automating testing path responses to external systems within a voice response system App 20050129184 - Creamer, Thomas E. ;   et al. | 2005-06-16 |
Dynamic allocation of voice ports and menu options in an interactive voice recognition system App 20050129195 - Creamer, Thomas E. ;   et al. | 2005-06-16 |
Efficient presentation of correction options in a speech interface based upon user selection probability App 20050125270 - Davis, Brent L. ;   et al. | 2005-06-09 |
Conference call aggregation using an interactive voice response system App 20050094794 - Creamer, Thomas E. ;   et al. | 2005-05-05 |
Interactive voice response (IVR) aggregation master service App 20050047559 - Colson, Vicki L. ;   et al. | 2005-03-03 |
Access to enhanced conferencing services using the tele-chat system App 20050021344 - Davis, Brent L. ;   et al. | 2005-01-27 |
Method to enable instant collaboration via use of pervasive messaging App 20050020288 - Davis, Brent L. ;   et al. | 2005-01-27 |
IVR customer address acquisition method App 20040240639 - Colson, Vicki L. ;   et al. | 2004-12-02 |
Personal voice portal service App 20040205475 - Colson, Vicki L. ;   et al. | 2004-10-14 |
Disambiguating results within a speech based IVR session App 20040193403 - Creamer, Thomas E. ;   et al. | 2004-09-30 |
Navigation of interactive voice response application using a wireless communications device graphical user interface App 20040121814 - Creamer, Thomas E. ;   et al. | 2004-06-24 |
Providing telephone services based on a subscriber voice identification App 20040121813 - Colson, Vicki L. ;   et al. | 2004-06-24 |
Customized interactive voice response menus App 20040122941 - Creamer, Thomas E. ;   et al. | 2004-06-24 |
Directory assistance system Grant 6,731,737 - Davis , et al. May 4, 2 | 2004-05-04 |
Generating speech recognition grammars from a large corpus of data App 20040054530 - Davis, Brent L. ;   et al. | 2004-03-18 |
Method and system for defining call transfer rules for directory assistance App 20030161458 - Da Palma, William V. ;   et al. | 2003-08-28 |
Directory assistance system App 20020118811 - Davis, Brent L. ;   et al. | 2002-08-29 |
Disambiguation method and system for a voice activated directory assistance system App 20020120452 - Davis, Brent L. ;   et al. | 2002-08-29 |