Crockett; Gary B.
Patent Applications and Registrations
Patent applications and USPTO patent grants for Crockett; Gary B..The latest application filed is for "skills-based scheduling for telephone call centers".
- Crockett; Gary B. - Plano TX
- Crockett; Gary B. - Richardson TX
- Crockett; Gary B. - Hinsdale IL
| Patent | Date |
|---|---|
| Skills-based scheduling for telephone call centers Grant 6,044,355 - Crockett , et al. March 28, 2 | 2000-03-28 |
| Method for planning, scheduling and managing personnel Grant 5,911,134 - Castonguay , et al. June 8, 1 | 1999-06-08 |
| Rules-based call routing Grant 5,590,188 - Crockett December 31, 1 | 1996-12-31 |
| Tour/schedule generation for a force management system Grant 5,325,292 - Crockett June 28, 1 | 1994-06-28 |
| Resource control and data handling for central office based automatic call distributors Grant 5,153,909 - Beckle , et al. October 6, 1 | 1992-10-06 |
| Method for predictive dialing Grant 4,829,563 - Crockett , et al. May 9, 1 | 1989-05-09 |
| Synchronization of real-time clocks in a packet switching system Grant 4,530,091 - Crockett July 16, 1 | 1985-07-16 |
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