Cordell; Jeffrey William

Patent Applications and Registrations

Patent applications and USPTO patent grants for Cordell; Jeffrey William.The latest application filed is for "remotely monitoring call center statistics".

Company Profile

8.86.1

Cordell; Jeffrey William - Omaha NE

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
Method and apparatus of processing caller responses Grant 10,827,068 - Boutcher , et al. November 3, 2	2020-11-03
Method and apparatus of providing live support service in a notification system Grant 10,616,166 - Cordell , et al.	2020-04-07
Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service Grant 10,601,743 - Caldwell , et al.	2020-03-24
Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service Grant 10,552,845 - Caldwell , et al. Fe	2020-02-04
Identifying recorded call data segments of interest Grant 10,511,713 - Boutcher , et al. Dec	2019-12-17
Performing automated event services to registered end users Grant 10,432,795 - Cordell , et al. O	2019-10-01
Providing data messaging support by intercepting and redirecting received short message service (SMS) messages Grant 10,367,937 - Caldwell , et al. July 30, 2	2019-07-30
Method and apparatus of processing caller responses Grant 10,306,062 - Boutcher , et al.	2019-05-28
Method and apparatus of providing live support service in a notification system Grant 10,200,334 - Cordell , et al. Fe	2019-02-05
Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service Grant 10,069,770 - Caldwell , et al. September 4, 2	2018-09-04
Providing data messaging support by intercepting and redirecting received short message service (SMS) messages Grant 9,998,594 - Caldwell , et al. June 12, 2	2018-06-12
Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service Grant 9,990,638 - Caldwell , et al. June 5, 2	2018-06-05
Performing automated event services to registered end users Grant 9,992,345 - Cordell , et al. June 5, 2	2018-06-05
Method and apparatus of processing caller responses Grant 9,973,629 - Boutcher , et al. May 15, 2	2018-05-15
Method and apparatus of providing video data notifications to user devices Grant 9,959,556 - Cordell , et al. May 1, 2	2018-05-01
Script logic graphical mapping Grant 9,846,680 - Cordell , et al. December 19, 2	2017-12-19
Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service Grant 9,813,363 - Caldwell , et al. November 7, 2	2017-11-07
Script logic viewing Grant 9,774,732 - Cordell , et al. September 26, 2	2017-09-26
Identifying recorded call data segments of interest Grant 9,749,465 - Cordell , et al. August 29, 2	2017-08-29
Performing automated event services to registered end users Grant 9,729,723 - Cordell , et al. August 8, 2	2017-08-08
Contact center call routing by agent attribute Grant 9,699,313 - Cordell , et al. July 4, 2	2017-07-04
Identifying recorded call data segments of interest Grant 9,680,991 - Boutcher , et al. June 13, 2	2017-06-13
Managing agent login to multiple conference call bridges Grant 9,661,141 - Cordell , et al. May 23, 2	2017-05-23
Performing automated event services to registered end users Grant 9,635,065 - Cordell , et al. April 25, 2	2017-04-25
Providing data messaging support by intercepting and redirecting received short message service (SMS) messages Grant 9,621,720 - Caldwell , et al. April 11, 2	2017-04-11
Method and apparatus of processing caller responses Grant 9,584,660 - Boutcher , et al. February 28, 2	2017-02-28
System, method, and computer readable medium for routing an agent to a preferred communications platform Grant 9,584,664 - Cordell , et al. February 28, 2	2017-02-28
Method and apparatus of providing live support service in a notification system Grant 9,577,973 - Cordell , et al. February 21, 2	2017-02-21
Identifying recorded call data segments of interest Grant 9,571,620 - Cordell , et al. February 14, 2	2017-02-14
Method and apparatus of providing a mobile phone notification service Grant 9,549,392 - Hanson , et al. January 17, 2	2017-01-17
Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service Grant 9,549,300 - Caldwell , et al. January 17, 2	2017-01-17
Identifying recorded call data segments of interest Grant 9,537,993 - Scheet , et al. January 3, 2	2017-01-03
Script logic viewing Grant 9,503,578 - Cordell , et al. November 22, 2	2016-11-22
Identifying recorded call data segments of interest Grant 9,413,881 - Boutcher , et al. August 9, 2	2016-08-09
Identifying recorded call data segments of interest Grant 9,386,137 - Scheet , et al. July 5, 2	2016-07-05
Identifying recorded call data segments of interest Grant 9,313,330 - Cordell , et al. April 12, 2	2016-04-12
Method and apparatus of providing a mobile phone notification service Grant 9,307,076 - Hanson , et al. April 5, 2	2016-04-05
Performing automated event services to registered end users Grant 9,300,809 - Cordell , et al. March 29, 2	2016-03-29
Intercepting and processing received short message service (SMS) messages to provide an automated response Grant 9,294,890 - Boutcher , et al. March 22, 2	2016-03-22
Script logic graphical mapping Grant 9,285,965 - Cordell , et al. March 15, 2	2016-03-15
Short messaging service, apparatus, method, and computer program Grant 9,264,549 - Gass , et al. February 16, 2	2016-02-16
Method and apparatus of providing live support service in a notification system Grant 9,256,879 - Cordell , et al. February 9, 2	2016-02-09
Managing agent login to multiple conference call bridges Grant 9,258,181 - Cordell , et al. February 9, 2	2016-02-09
Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service Grant 9,232,373 - Caldwell , et al. January 5, 2	2016-01-05
Method and apparatus of processing caller responses Grant 9,232,059 - Boutcher , et al. January 5, 2	2016-01-05
Real time feedback of script logic Grant 9,185,223 - Cordell , et al. November 10, 2	2015-11-10
Providing data messaging support by intercepting and redirecting received short message service (SMS) messages Grant 9,143,907 - Caldwell , et al. September 22, 2	2015-09-22
Identifying recorded call data segments of interest Grant 9,106,731 - Boutcher , et al. August 11, 2	2015-08-11
Performing automated event services to registered end users Grant 9,008,295 - Cordell , et al. April 14, 2	2015-04-14
System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer call Grant 8,995,645 - Cordell , et al. March 31, 2	2015-03-31
Multi-domain login and messaging Grant 8,990,908 - Cordell , et al. March 24, 2	2015-03-24
Method and apparatus of processing caller responses Grant 8,983,038 - Boutcher , et al. March 17, 2	2015-03-17
Performing automated event services to registered end users Grant 8,971,512 - Cordell , et al. March 3, 2	2015-03-03
Method and apparatus of providing a mobile phone notification service Grant 8,965,347 - Hanson , et al. February 24, 2	2015-02-24
Identifying recorded call data segments of interest Grant 8,964,946 - Scheet , et al. February 24, 2	2015-02-24
Real time feedback of script logic Grant 8,938,065 - Cordell , et al. January 20, 2	2015-01-20
System, method, and computer readable medium for routing an agent to a preferred communications platform Grant 8,929,534 - Cordell , et al. January 6, 2	2015-01-06
Performing automated event services to registered end users Grant 8,792,629 - Cordell , et al. July 29, 2	2014-07-29
System, method, and computer readable medium for routing an agent to a preferred communications platform Grant 8,687,791 - Cordell , et al. April 1, 2	2014-04-01
Performing automated event services to registered end users Grant 8,681,964 - Cordell , et al. March 25, 2	2014-03-25
Method and apparatus of providing live support service in a notification system Grant 8,667,072 - Cordell , et al. March 4, 2	2014-03-04
Real time feedback of script logic Grant 8,644,492 - Cordell , et al. February 4, 2	2014-02-04
Multi-domain login and messaging Grant 8,615,791 - Cordell , et al. December 24, 2	2013-12-24
Script logic graphical mapping Grant 8,595,648 - Cordell , et al. November 26, 2	2013-11-26
Performing automated event services to registered end users Grant 8,582,742 - Cordell , et al. November 12, 2	2013-11-12
Contact center call routing by agent attribute Grant 8,559,618 - Cordell , et al. October 15, 2	2013-10-15
System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer call Grant 8,462,934 - Cordell , et al. June 11, 2	2013-06-11
System, method and computer readable medium for providing notifications Grant 8,301,523 - Morris , et al. October 30, 2	2012-10-30
Multi-domain login and messaging Grant 8,079,066 - Cordell , et al. December 13, 2	2011-12-13
System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer call Grant 7,769,160 - Cordell , et al. August 3, 2	2010-08-03
System, method and computer readable medium for providing notifications Grant 7,747,695 - Morris , et al. June 29, 2	2010-06-29
Remotely Monitoring Call Center Statistics App 20080037761 - Cordell; Jeffrey William ; et al.	2008-02-14

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