Convergys Customer Management Group, Inc.

Patent Applications and Registrations

Patent applications and USPTO patent grants for Convergys Customer Management Group, Inc..The latest application filed is for "system and method for establishing electronic business systems for supporting communications services commerce".

Company Profile

0.16.3

Convergys Customer Management Group, Inc. - Cincinnati OH
Convergys Customer Management Group, Inc. -
Convergys Customer Management Group, Inc. - N/A
Convergys Customer Management Group. Inc - Cincinnati OH

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.
Trademarks

Patent Activity

Patent	Date
System and method for IVR signature detection and event management Grant 8,675,826 - Bittner March 18, 2	2014-03-18
System and method for automated end-user support Grant 8,636,515 - Burgin , et al. January 28, 2	2014-01-28
Method and apparatus for managing customer data Grant 8,416,941 - Vos , et al. April 9, 2	2013-04-09
System and method for IVR signature detection and event management Grant 8,160,211 - Bittner April 17, 2	2012-04-17
System and method for IVR signature detection and event management Grant 7,787,601 - Bittner August 31, 2	2010-08-31
System and Method for Establishing Electronic Business Systems for Supporting Communications Services Commerce App 20100145718 - Elmore; Kevin ; et al.	2010-06-10
System and method for closed loop decisionmaking in an automated care system Grant 7,599,861 - Peterson October 6, 2	2009-10-06
System and Method for Closed Loop Decisionmaking in an Automated Care System App 20070208579 - Peterson; Dale R.	2007-09-06
System and method for automated customer calling Grant 6,928,157 - Price August 9, 2	2005-08-09
System and method for automated third party verification Grant 6,859,524 - Unger , et al. February 22, 2	2005-02-22
System and method for automated customer calling Grant 6,744,881 - Price June 1, 2	2004-06-01
System and method for creating and controlling interactive voice response applications Grant 6,718,017 - Price , et al. April 6, 2	2004-04-06
System and method for automated third party verification App 20030219105 - Unger, Nicholas K. ; et al.	2003-11-27
System and method for automated third party verification Grant 6,650,736 - Unger , et al. November 18, 2	2003-11-18
Object-oriented cache management system and method Grant 6,611,898 - Slattery , et al. August 26, 2	2003-08-26
System and method for recording and playing audio descriptions Grant 6,606,374 - Rokoff , et al. August 12, 2	2003-08-12
System for providing caller information to called party via call standard data field Grant 6,137,870 - Scherer October 24, 2	2000-10-24
Electronic message management system Grant 6,122,632 - Botts , et al. September 19, 2	2000-09-19
Telephone transaction processing as a part of a call transport Grant 5,966,429 - Scherer October 12, 1	1999-10-12

Company Registrations

NCAGE Code	6WXY0	CONVERGYS CUSTOMER MANAGEMENT GROUP!INC.
CAGE Code	6WXY0	CONVERGYS CUSTOMER MANAGEMENT GROUP INC.

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