Chahrouri; Gebran G.

Patent Applications and Registrations

Patent applications and USPTO patent grants for Chahrouri; Gebran G..The latest application filed is for "system and method for seamless transition of a conference call participant between endpoints".

Company Profile

0.14.14

Chahrouri; Gebran G. - Menlo Park CA

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
System and method for navigating using multiple modalities Grant 9,250,084 - Shaffer , et al. February 2, 2	2016-02-02
Method and system for blocking lower priority communications for improved automatic call distribution Grant 8,548,156 - Shaffer , et al. October 1, 2	2013-10-01
Method and system using presence information to improve services provided by automatic call distribution centers Grant 8,345,854 - Shaffer , et al. January 1, 2	2013-01-01
Method and system for transferring a call at an automatic call distribution system Grant 8,284,920 - Shaffer , et al. October 9, 2	2012-10-09
Method and system for automatic call distribution Grant 8,102,991 - Shaffer , et al. January 24, 2	2012-01-24
System and method for integrated queue management Grant 8,081,749 - Shaffer , et al. December 20, 2	2011-12-20
Method and system for using presence information in error notification Grant 7,904,760 - Shaffer , et al. March 8, 2	2011-03-08
Method and system for handling calls at an automatic call distribution system Grant 7,813,493 - Shaffer , et al. October 12, 2	2010-10-12
Method and system for communicating with an automatic call distributor system agent Grant 7,706,522 - Shaffer , et al. April 27, 2	2010-04-27
Method and system for automatic call distribution based on customized logic relating to agent behavior Grant 7,657,263 - Chahrouri , et al. February 2, 2	2010-02-02
System And Method For Seamless Transition Of A Conference Call Participant Between Endpoints App 20090220066 - Shaffer; Shmuel ; et al.	2009-09-03
Communication Processing Based on Television Use App 20090125948 - Kuhlke; Matthew R. ; et al.	2009-05-14
System and Method for Navigating Using Multiple Modalities App 20090043502 - Shaffer; Shmuel ; et al.	2009-02-12
Search Engine For Most Helpful Employees App 20090012833 - Kuhlke; Matthew ; et al.	2009-01-08
Dynamically Defining Queues And Agents In A Contact Center App 20080225872 - Collins; Kevin T. ; et al.	2008-09-18
Method and system for automatic call distribution based on location information for call center agents Grant 7,349,535 - Shaffer , et al. March 25, 2	2008-03-25
Method and system for blocking lower priority communications for improved automatic call distribution App 20070025544 - Shaffer; Shmuel ; et al.	2007-02-01
Method and system for using presence information in error notification App 20070011498 - Shaffer; Shmuel ; et al.	2007-01-11
Method and system for handling calls at an automatic call distribution system App 20060239440 - Shaffer; Shmuel ; et al.	2006-10-26
Method and system for transferring a call at an automatic call distribution system App 20060203994 - Shaffer; Shmuel ; et al.	2006-09-14
Method and system using presence information to improve services provided by automatic call distribution centers App 20060182259 - Shaffer; Shmuel ; et al.	2006-08-17
Method and system for communicating with an automatic call distributor system agent App 20060126816 - Shaffer; Shmuel ; et al.	2006-06-15
Method and system for communicating navigation information Grant 7,035,734 - Shaffer , et al. April 25, 2	2006-04-25
Method and system for automatic call distribution App 20060050864 - Shaffer; Shmuel ; et al.	2006-03-09
Method and system for automatic call distribution based on location information for call center agents App 20050195960 - Shaffer, Shmuel ; et al.	2005-09-08
Method and system for communicating navigation information App 20050131643 - Shaffer, Shmuel ; et al.	2005-06-16

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