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System And Method For Representing The Costs Of Commuting Journeys App 20180204252 - Boulard; Cecile ;   et al. | 2018-07-19 |
Prescriptive analytics for customer satisfaction based on agent perception Grant 9,955,009 - Ragnet , et al. April 24, 2 | 2018-04-24 |
System And Method For Promoting Sustainable Commuting Behavior App 20170301253 - Castellani; Stefania | 2017-10-19 |
Selecting organizational transportation proposals based on commuter pledges and cost-benefit computation Grant 9,747,567 - Convertino , et al. August 29, 2 | 2017-08-29 |
Apparatus and method for generating a graphical representation to motivate employees in a call center Grant 9,654,632 - Ragnet , et al. May 16, 2 | 2017-05-16 |
System And Method For Multi-factored-based Ranking Of Trips App 20170053209 - Ceret; Eric ;   et al. | 2017-02-23 |
Method and system to guide formulations of questions for digital investigation activities Grant 9,563,656 - Castellani , et al. February 7, 2 | 2017-02-07 |
System and method for semi-automatic generation of operating procedures from recorded troubleshooting sessions Grant 9,467,583 - Roulland , et al. October 11, 2 | 2016-10-11 |
System and method for updating an electronic calendar Grant 9,436,649 - Meunier , et al. September 6, 2 | 2016-09-06 |
Apparatus And Method For Generating A Graphical Representation To Motivate Employees In A Call Center App 20160234388 - Ragnet; Francois ;   et al. | 2016-08-11 |
Prescriptive Analytics For Customer Satisfaction Based On Agent Perception App 20160105559 - Ragnet; Francois ;   et al. | 2016-04-14 |
Implicit And Explicit Collective Definition Of Level Of Difficulty For Metrics Based Competitions In Call Centers App 20160086125 - Hanrahan; Benjamin Vincent ;   et al. | 2016-03-24 |
System and method for enhancing call center performance Grant 9,208,465 - Grasso , et al. December 8, 2 | 2015-12-08 |
System And Method For Flexible Carpooling In A Work Context App 20150317568 - GRASSO; MARIA ANTONIETTA ;   et al. | 2015-11-05 |
System And Method For Semi-automatic Generation Of Operating Procedures From Recorded Troubleshooting Sessions App 20150312427 - Roulland; Frederic ;   et al. | 2015-10-29 |
Adaptive Planning Of Public Transportation App 20150199633 - Convertino; Gregorio ;   et al. | 2015-07-16 |
Method and system for linking textual concepts and physical concepts Grant 8,935,199 - Roulland , et al. January 13, 2 | 2015-01-13 |
System to support contextualized definitions of competitions in call centers Grant 8,917,854 - Castellani , et al. December 23, 2 | 2014-12-23 |
System To Support Contextualized Definitions Of Competitions In Call Centers App 20140192970 - Castellani; Stefania ;   et al. | 2014-07-10 |
System and method for contextualizing device operating procedures Grant 8,744,838 - Roulland , et al. June 3, 2 | 2014-06-03 |
Real-time query suggestion in a troubleshooting context Grant 8,694,483 - Roulland , et al. April 8, 2 | 2014-04-08 |
Mobile screen methods and systems for collaborative troubleshooting of a device Grant 8,621,362 - Castellani , et al. December 31, 2 | 2013-12-31 |
System And Method For Contextualizing Device Operating Procedures App 20130197899 - Roulland; Frederic ;   et al. | 2013-08-01 |
Detachable screen for multifunction device showing 3D dynamic views Grant 8,482,556 - Meunier , et al. July 9, 2 | 2013-07-09 |
System And Method For Enhancing Call Center Performance App 20130142322 - Grasso; Maria Antonietta ;   et al. | 2013-06-06 |
System And Method For Updating An Electronic Calendar App 20130073662 - Meunier; Jean-Luc ;   et al. | 2013-03-21 |
Detecting conflicts in email messages Grant 8,346,879 - Meunier , et al. January 1, 2 | 2013-01-01 |
System and method for guiding entity-based searching Grant 8,346,795 - Roulland , et al. January 1, 2 | 2013-01-01 |
Collaborative linking of support knowledge bases with visualization of device Grant 8,280,842 - Roulland , et al. October 2, 2 | 2012-10-02 |
Mobile Screen Methods And Systems For Collaborative Troubleshooting Of A Device App 20120192077 - Castellani; Stefania ;   et al. | 2012-07-26 |
Method And System For Linking Textual Concepts And Physical Concepts App 20120150920 - Roulland; Frederic ;   et al. | 2012-06-14 |
Expected time to collect a print job Grant 8,149,441 - Bouchard , et al. April 3, 2 | 2012-04-03 |
System and method for semi-automatic creation and maintenance of query expansion rules Grant 8,103,669 - Castellani , et al. January 24, 2 | 2012-01-24 |
Detecting Conflicts In Email Messages App 20110302251 - Meunier; Jean-Luc ;   et al. | 2011-12-08 |
Method And System To Guide Formulations Of Questions For Digital Investigation Activities App 20110282892 - Castellani; Stefania ;   et al. | 2011-11-17 |
System and method for a flexible management of the escalation of support for devices App 20110270771 - Coursimault; Jean-Marc ;   et al. | 2011-11-03 |
System And Method For Guiding Entity-based Searching App 20110225155 - Roulland; Frederic ;   et al. | 2011-09-15 |
Detachable Screen For Multifunction Device Showing 3d Dynamic Views App 20110175901 - Meunier; Jean-Luc ;   et al. | 2011-07-21 |
Informing troubleshooting sessions with device data Grant 7,890,318 - Castellani , et al. February 15, 2 | 2011-02-15 |
Method for redirecting a print job, negotiation apparatus, printing system, and article of manufacture Grant 7,804,611 - Castellani September 28, 2 | 2010-09-28 |
Natural language processing for developing queries Grant 7,797,303 - Roulland , et al. September 14, 2 | 2010-09-14 |
Collaborative Linking Of Support Knowledge Bases With Visualization Of Device App 20100229080 - Roulland; Frederic ;   et al. | 2010-09-09 |
Navigation system for text Grant 7,774,198 - Roulland , et al. August 10, 2 | 2010-08-10 |
Bi-directional remote visualization for supporting collaborative machine troubleshooting Grant 7,715,037 - Castellani , et al. May 11, 2 | 2010-05-11 |
Method for avoiding repetition of user actions by using past users' experiences Grant 7,647,534 - Castellani , et al. January 12, 2 | 2010-01-12 |
Graph-based negotiation system with encapsulated constraint solver Grant 7,647,212 - Andreoli , et al. January 12, 2 | 2010-01-12 |
System And Method For Semi-automatic Creation And Maintenance Of Query Expansion Rules App 20090292700 - Castellani; Stefania ;   et al. | 2009-11-26 |
Expected Time To Collect A Print Job App 20090257081 - Bouchard; Guillaume ;   et al. | 2009-10-15 |
Integrating a document management system with a workflow system and method Grant 7,577,706 - Arregui , et al. August 18, 2 | 2009-08-18 |
Real-time Query Suggestion In A Troubleshooting Context App 20090106224 - Roulland; Frederic ;   et al. | 2009-04-23 |
Informing troubleshooting sessions with device data App 20080294423 - Castellani; Stefania ;   et al. | 2008-11-27 |
System for negotiation with mirroring Grant 7,454,400 - Andreoli , et al. November 18, 2 | 2008-11-18 |
System for negotiation using graphs Grant 7,409,378 - Castellani , et al. August 5, 2 | 2008-08-05 |
Navigation system for text App 20080091408 - Roulland; Frederic ;   et al. | 2008-04-17 |
Method for avoiding repetition of user actions by using past users' experiences App 20070220365 - Castellani; Stefania ;   et al. | 2007-09-20 |
Natural language processing for developing queries App 20070192085 - Roulland; Frederic ;   et al. | 2007-08-16 |
Autonomous decision-making in print job redirection App 20070146772 - Castellani; Stefania | 2007-06-28 |
System and method for managing document retention of shared documents Grant 7,171,620 - Castellani , et al. January 30, 2 | 2007-01-30 |
Bi-directional remote visualization for supporting collaborative machine troubleshooting App 20060197973 - Castellani; Stefania ;   et al. | 2006-09-07 |
Method for mixed human and computer-supported distributed scheduling Grant 6,970,828 - Castellani , et al. November 29, 2 | 2005-11-29 |
Workflow System And Method App 20050114760 - Arregui, Damian ;   et al. | 2005-05-26 |
Graph-based negotiation system with encapsulated constraint solver App 20050108036 - Andreoli, Jean-Marc ;   et al. | 2005-05-19 |
Method for monitoring and encouraging community activity in a networked environment Grant 6,742,032 - Castellani , et al. May 25, 2 | 2004-05-25 |
System for negotiation with mirroring App 20040083187 - Andreoli, Jean-Marc ;   et al. | 2004-04-29 |
System for negotiation using graphs App 20040083186 - Castellani, Stefania ;   et al. | 2004-04-29 |
Systems and methods providing flexible representations of work Grant 6,725,428 - Pareschi , et al. April 20, 2 | 2004-04-20 |
System and method for managing document retention of shared documents App 20040019846 - Castellani, Stefania ;   et al. | 2004-01-29 |
Method for mixed human and computer-supported distributed scheduling App 20020077878 - Castellani, Stefania ;   et al. | 2002-06-20 |