Capers; Keene Hedges

Patent Applications and Registrations

Patent applications and USPTO patent grants for Capers; Keene Hedges.The latest application filed is for "system and methods for analyzing online forum language".

Company Profile

0.17.16

Capers; Keene Hedges - La Jolla CA

*profile and listings may contain filings by different individuals or companies with the same name. Review application materials to confirm ownership/assignment.

Patent Activity

Patent	Date
System and methods for analyzing online forum language Grant 10,194,029 - Conway , et al. Ja	2019-01-29
Customer satisfaction analysis of caller interaction event data system and methods Grant 10,129,402 - Conway , et al. November 13, 2	2018-11-13
System And Methods For Analyzing Online Forum Language App 20180227421 - CONWAY; Kelly ; et al.	2018-08-09
Method and system for analyzing caller interaction event data Grant 10,021,248 - Conway , et al. July 10, 2	2018-07-10
System and methods for analyzing multichannel communications including voice data Grant 9,942,400 - Conway , et al. April 10, 2	2018-04-10
System And Methods For Analyzing Multichannel Communications Including Voice Data App 20170264744 - CONWAY; Kelly ; et al.	2017-09-14
Method And System For Analyzing Caller Interaction Event Data App 20170155768 - CONWAY; Kelly ; et al.	2017-06-01
Responsive communication system for analyzed multichannel electronic communication Grant 9,667,788 - Conway , et al. May 30, 2	2017-05-30
Method and system for generating a responsive communication based on behavioral assessment data Grant 9,571,650 - Conway , et al. February 14, 2	2017-02-14
Responsive Communication System For Analyzed Multichannel Electronic Communication App 20160337519 - CONWAY; Kelly ; et al.	2016-11-17
Method And System For Generating A Responsive Communication Based On Behavioral Assessment Data App 20160277579 - CONWAY; Kelly ; et al.	2016-09-22
Methods and system for analyzing multichannel electronic communication data Grant 9,407,768 - Conway , et al. August 2, 2	2016-08-02
Method and system for analyzing a communication by applying a behavioral model thereto Grant 9,357,071 - Conway , et al. May 31, 2	2016-05-31
Methods And System For Analyzing Multichannel Electronic Communication Data App 20150334236 - CONWAY; Kelly ; et al.	2015-11-19
Methods and system for analyzing multichannel electronic communication data Grant 9,191,510 - Conway , et al. November 17, 2	2015-11-17
Methods and system for analyzing multichannel electronic communication data Grant 9,083,801 - Conway , et al. July 14, 2	2015-07-14
Method And System For Analyzing A Communication By Applying A Behavioral Model Thereto App 20140301541 - CONWAY; Kelly ; et al.	2014-10-09
Methods And System For Analyzing Multichannel Electronic Communication Data App 20140270140 - CONWAY; Kelly ; et al.	2014-09-18
Methods And System For Analyzing Multichannel Electronic Communication Data App 20140270139 - CONWAY; Kelly ; et al.	2014-09-18
Method and system for analyzing a communication by applying a behavioral model thereto Grant 8,781,102 - Conway , et al. July 15, 2	2014-07-15
Methods And System For Analyzing Separated Voice Data Of A Telephonic Communication Between A Customer And A Contact Center By Applying A Psychological Behavioral Model Thereto App 20140064473 - CONWAY; Kelly ; et al.	2014-03-06
Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto Grant 8,594,285 - Conway , et al. November 26, 2	2013-11-26
Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto Grant 8,094,803 - Danson , et al. January 10, 2	2012-01-10
Method and software for training a customer service representative by analysis of a telephonic interaction between a customer and a contact center Grant 8,094,790 - Conway , et al. January 10, 2	2012-01-10
Method and System for Analyzing Separated Voice Data of a Telephonic Communication Between a Customer and a Contact Center by Applying a Psychological Behavioral Model Thereto App 20110249811 - Conway; Kelly ; et al.	2011-10-13
Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto Grant 7,995,717 - Conway , et al. August 9, 2	2011-08-09
Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto App 20060262920 - Conway; Kelly ; et al.	2006-11-23
Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto App 20060262919 - Danson; Christopher ; et al.	2006-11-23
Method and software for analyzing voice data of a telephonic communication and generating a retention strategy therefrom App 20060265089 - Conway; Kelly ; et al.	2006-11-23
Method and software for training a customer service representative by analysis of a telephonic interaction between a customer and a contact center App 20060265090 - Conway; Kelly ; et al.	2006-11-23

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