CallMiner, Inc.
Patent Applications and Registrations
Patent applications and USPTO patent grants for CallMiner, Inc..The latest application filed is for "customer journey contact linking to determine root cause and loyalty".
- CallMiner, Inc. - Waltham MA US
- CallMiner, Inc. - Fort Myers FL
Trademarks
| Patent | Date |
|---|---|
| Customer Journey Contact Linking To Determine Root Cause And Loyalty App 20220272196 - Dwyer; Michael C. ; et al. | 2022-08-25 |
| System and method for AB testing based on communication content Grant 11,277,516 - Dwyer , et al. March 15, 2 | 2022-03-15 |
| System and method for searching content using acoustic characteristics Grant 10,992,807 - Dwyer , et al. April 27, 2 | 2021-04-27 |
| System And Method For Ab Testing Based On Communication Content App 20210120126 - Dwyer; Michael C. ; et al. | 2021-04-22 |
| System and method of categorizing communications Grant 10,645,224 - Dwyer , et al. | 2020-05-05 |
| Contact center agent coaching tool Grant 10,601,992 - Dwyer , et al. | 2020-03-24 |
| Communication channel customer journey Grant 10,582,056 - Dwyer , et al. | 2020-03-03 |
| System And Method Of Categorizing Communications App 20190245971 - Dwyer; Michael C. ; et al. | 2019-08-08 |
| System And Method For Searching Content Using Acoustic Characteristics App 20190245972 - Dwyer; Michael C. ; et al. | 2019-08-08 |
| Contact Center Agent Coaching Tool App 20190245973 - Dwyer; Michael C. ; et al. | 2019-08-08 |
| Communication Channel Customer Journey App 20190245974 - Dwyer; Michael C. ; et al. | 2019-08-08 |
| Real-time compliance monitoring facility Grant 10,313,520 - Dwyer , et al. | 2019-06-04 |
| Real-time Compliance Monitoring Facility App 20170026514 - Dwyer; Michael C. ; et al. | 2017-01-26 |
| Real-time Compliance Monitoring Facility App 20170011232 - Xue; Shaoyu ; et al. | 2017-01-12 |
| Real-time In-stream Compliance Monitoring Facility App 20170013127 - Xue; Shaoyu ; et al. | 2017-01-12 |
| Real-time Multi-level Compliance Monitoring Facility App 20170011233 - Xue; Shaoyu ; et al. | 2017-01-12 |
| Real-time conversational analytics facility Grant 9,413,891 - Dwyer , et al. August 9, 2 | 2016-08-09 |
| Real-time Conversational Analytics Facility App 20150195406 - Dwyer; Michael C. ; et al. | 2015-07-09 |
| Methods for statistical analysis of speech Grant 8,583,434 - Gallino November 12, 2 | 2013-11-12 |
| Methods for statistical analysis of speech App 20080208582 - Gallino; Jeffrey A. | 2008-08-28 |
| Software for statistical analysis of speech Grant 7,346,509 - Gallino March 18, 2 | 2008-03-18 |
| Method and apparatus for processing of heterogeneous units of work App 20070106773 - Gallino; Jeffrey A. ; et al. | 2007-05-10 |
| Method and apparatus for processing heterogeneous units of work App 20070094023 - Gallino; Jeffrey A. ; et al. | 2007-04-26 |
| Method and apparatus for the processing of heterogeneous units of work App 20070094270 - Gallino; Jeffrey A. ; et al. | 2007-04-26 |
| NCAGE Code | 5CC16 | CALLMINER INC. |
| CAGE Code | 5CC16 | CALLMINER, INC. |
| DUNS | 148977502 | CALLMINER, INC. |
| SEC | 0001300640 | CallMiner, Inc. of DELAWARE |
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