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Patent applications and USPTO patent grants for Bloom; Joseph.The latest application filed is for "intelligent interactive voice response unit".
Patent | Date |
---|---|
Method of delivering enterprise data through a call center Grant 7,369,653 - Dezonno , et al. May 6, 2 | 2008-05-06 |
GUI for organizational environment Grant 7,363,588 - Saleh , et al. April 22, 2 | 2008-04-22 |
Contact center data integration with enterprise applications Grant 6,961,419 - Power , et al. November 1, 2 | 2005-11-01 |
Intelligent interactive voice response unit App 20040203629 - Dezonno, Anthony J. ;   et al. | 2004-10-14 |
GUI for organizational environment App 20040085344 - Saleh, Nayel ;   et al. | 2004-05-06 |
Contact center data integration with enterprise applications App 20030185381 - Power, Mark J. ;   et al. | 2003-10-02 |
Method and apparatus for sharing customer data App 20030097339 - Funck, David A. ;   et al. | 2003-05-22 |
Method of optimizing call center resources based upon statistics App 20030086557 - Shambaugh, Craig R. ;   et al. | 2003-05-08 |
Method of delivering enterprise data through a call center App 20030086553 - Dezonno, Anthony J. ;   et al. | 2003-05-08 |
Dynamic schedule profiler for ACD Grant 6,005,932 - Bloom December 21, 1 | 1999-12-21 |
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