Patent | Date |
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Communication session assessment Grant 10,419,613 - Blair Sept | 2019-09-17 |
Communication Session Assessment App 20190124201 - Blair; Christopher Douglas | 2019-04-25 |
Communication session assessment Grant 10,187,525 - Blair Ja | 2019-01-22 |
Independent source recording Grant 9,900,430 - Blair , et al. February 20, 2 | 2018-02-20 |
Dedicated network interface Grant 9,699,059 - Blair July 4, 2 | 2017-07-04 |
Dedicated Network Interface App 20170034034 - Blair; Christopher Douglas | 2017-02-02 |
Independent Source Recording App 20160360032 - Blair; Christopher Douglas ;   et al. | 2016-12-08 |
Dedicated network interface Grant 9,455,896 - Blair September 27, 2 | 2016-09-27 |
Independent source recording Grant 9,380,157 - Blair , et al. June 28, 2 | 2016-06-28 |
System and method for authentication of communications Grant 9,253,131 - Blair February 2, 2 | 2016-02-02 |
Communication Session Assessment App 20150139414 - Blair; Christopher Douglas | 2015-05-21 |
Independent source recording Grant 8,738,162 - Blair , et al. May 27, 2 | 2014-05-27 |
System And Method For Authentication Of Communications App 20140123261 - Blair; Christopher Douglas | 2014-05-01 |
Enhancements To Unified Communications And Messaging Systems App 20140096034 - Blair; Christopher Douglas | 2014-04-03 |
Enhancements To Unified Communications And Messaging Systems App 20140096033 - Blair; Christopher Douglas | 2014-04-03 |
Enhancements to unified communications and messaging systems Grant 8,555,178 - Blair October 8, 2 | 2013-10-08 |
Apparatus For The Collection Of Rainwater From A Downpipe App 20130248016 - Blair; Christopher Douglas | 2013-09-26 |
Packet data recording method and system Grant 8,285,833 - Blair October 9, 2 | 2012-10-09 |
System and method for recording voice and the data entered by a call center agent and retrieval of these communication streams for analysis or correction Grant 8,189,763 - Blair May 29, 2 | 2012-05-29 |
Communication management system for network-based telephones Grant RE43,386 - Blair , et al. May 15, 2 | 2012-05-15 |
VOIP voice interaction monitor Grant RE43,324 - Blair , et al. April 24, 2 | 2012-04-24 |
Machine learning based upon feedback from contact center analysis Grant RE43,255 - Blair , et al. March 20, 2 | 2012-03-20 |
Error checking at the re-sequencing stage Grant 8,132,089 - Blair March 6, 2 | 2012-03-06 |
Signal monitoring apparatus analyzing voice communication content Grant RE43,183 - Blair , et al. February 14, 2 | 2012-02-14 |
Enhancements To Unified Communications And Messaging Systems App 20110126126 - Blair; Christopher Douglas | 2011-05-26 |
Method and system for communications monitoring Grant 7,925,889 - Blair April 12, 2 | 2011-04-12 |
System and method for analysing communications streams Grant 7,899,180 - Blair March 1, 2 | 2011-03-01 |
Independent source recording Grant 7,787,974 - Blair , et al. August 31, 2 | 2010-08-31 |
System and method to acquire audio data packets for recording and analysis Grant RE41,608 - Blair , et al. August 31, 2 | 2010-08-31 |
Utilizing spare processing capacity to analyze a call center interaction Grant RE41,534 - Blair , et al. August 17, 2 | 2010-08-17 |
System and method for analysing communications streams Grant 7,587,041 - Blair September 8, 2 | 2009-09-08 |
System and method for analysing communications streams Grant 7,574,000 - Blair August 11, 2 | 2009-08-11 |
System And Method For Recording Voice And The Data Entered By A Call Center Agent And Retrieval Of These Communication Streams For Analysis Or Correction App 20090141885 - Blair; Christopher Douglas | 2009-06-04 |
Voice interaction analysis module Grant RE40,634 - Blair , et al. February 10, 2 | 2009-02-10 |
Dedicated Network Interface App 20090028144 - Blair; Christopher Douglas | 2009-01-29 |
System and method for analysing communication streams Grant 7,466,816 - Blair December 16, 2 | 2008-12-16 |
System and Method for Analysing Communications Streams App 20070217576 - Blair; Christopher Douglas | 2007-09-20 |
System and Method for Analysing Communications Streams App 20070160191 - Blair; Christopher Douglas | 2007-07-12 |
System and Method for Analysing Communication Streams App 20070160189 - Blair; Christopher Douglas | 2007-07-12 |
System and Method for Analysing Communications Streams App 20070160190 - Blair; Christopher Douglas | 2007-07-12 |
System and method for recording voice and the data entered by a call center agent and retrieval of these communication streams for analysis or correction Grant 7,203,285 - Blair April 10, 2 | 2007-04-10 |
Independent source recording App 20060150229 - Blair; Christopher Douglas ;   et al. | 2006-07-06 |
Method and system for communications monitoring App 20060123106 - Blair; Christopher Douglas ;   et al. | 2006-06-08 |
Packet data recording method and system App 20050240656 - Blair, Christopher Douglas | 2005-10-27 |
Audio recording device for use with optical instruments App 20040213413 - Blair, Christopher Douglas | 2004-10-28 |
Signal monitoring apparatus analyzing voice communication content Grant 6,757,361 - Blair , et al. June 29, 2 | 2004-06-29 |
Signal monitoring apparatus App 20030129986 - Blair, Christopher Douglas ;   et al. | 2003-07-10 |
System and method for recording voice and the data entered by a call center agent and retrieval of these communication streams for analysis or correction App 20030078782 - Blair, Christopher Douglas | 2003-04-24 |
Signal monitoring apparatus for analyzing communications Grant 6,404,857 - Blair , et al. June 11, 2 | 2002-06-11 |