Blaha; David L.
Patent Applications and Registrations
Patent applications and USPTO patent grants for Blaha; David L..The latest application filed is for "apparatus and method for identifying records of overflowed acd calls".
- Blaha; David L. - Aurora IL
| Patent | Date |
|---|---|
| Apparatus and method for identifying records of overflowed ACD calls Grant 5,907,611 - Dezonno , et al. May 25, 1 | 1999-05-25 |
| Service evaluation system and method for a telephonic switch Grant 5,815,565 - Doremus , et al. September 29, 1 | 1998-09-29 |
| Automatic call distributor with automated voice responsive call servicing system and method Grant 5,729,600 - Blaha , et al. March 17, 1 | 1998-03-17 |
| Interface for automatic call distributor for performing agent functions via host computer Grant 5,586,178 - Koenig , et al. December 17, 1 | 1996-12-17 |
| Automatic call distributor having multiple audio sources Grant 5,535,270 - Doremus , et al. July 9, 1 | 1996-07-09 |
| Automatic call distribution with intersubnetwork customer information transfer system and method Grant 5,469,504 - Blaha November 21, 1 | 1995-11-21 |
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