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Content feedback in a multiple-owner content management system
Grant 9,785,906 - Reid , et al. October 10, 2 | 2017-10-10 |
Searching within a contact center portal
Grant 9,396,473 - Lane , et al. July 19, 2 | 2016-07-19 |
Presenting linked information in a CRM system
Grant 8,572,058 - Reid , et al. October 29, 2 | 2013-10-29 |
Communicating solution information in a knowledge management system
Grant 8,275,811 - Reid , et al. September 25, 2 | 2012-09-25 |
Content Feedback In A Multiple-owner Content Management System
App 20120150574 - REID; Gregory S. ; et al. | 2012-06-14 |
Content feedback in a multiple-owner content management system
Grant 8,090,624 - Reid , et al. January 3, 2 | 2012-01-03 |
System and method for capturing and publishing insight of contact center users whose performance is above a reference key performance indicator
Grant 7,769,622 - Reid , et al. August 3, 2 | 2010-08-03 |
Ensuring completeness when publishing to a content management system
Grant 7,502,997 - Reid , et al. March 10, 2 | 2009-03-10 |
Content Feedback In A Multiple-owner Content Management System
App 20080288534 - Reid; Gregory S. ; et al. | 2008-11-20 |
Content feedback in a multiple-owner content management system
Grant 7,418,403 - Reid , et al. August 26, 2 | 2008-08-26 |
Enforcing template completion when publishing to a content management system
Grant 7,395,499 - Lane , et al. July 1, 2 | 2008-07-01 |
Dual information system for contact center users
Grant 7,200,614 - Reid , et al. April 3, 2 | 2007-04-03 |
Content management system for the telecommunications industry
Grant 7,062,505 - Lane , et al. June 13, 2 | 2006-06-13 |
Testing information comprehension of contact center users
App 20050014116 - Reid, Gregory S. ; et al. | 2005-01-20 |
Dual information system for contact center users
App 20040162801 - Reid, Gregory S. ; et al. | 2004-08-19 |
Searching within a contact center portal
App 20040162812 - Lane, David P. ; et al. | 2004-08-19 |
Presenting linked information in a CRM system
App 20040162800 - Reid, Gregory S. ; et al. | 2004-08-19 |
Communicating solution information in a knowledge management system
App 20040153428 - Reid, Gregory S. ; et al. | 2004-08-05 |
Ensuring completeness when publishing to a content management system
App 20040128611 - Reid, Gregory S. ; et al. | 2004-07-01 |
Content management system for the telecommunications industry
App 20040128294 - LANE, DAVID P. ; et al. | 2004-07-01 |
Capturing insight of superior users of a contact center
App 20040102982 - Reid, Gregory S. ; et al. | 2004-05-27 |
Enforcing template completion when publishing to a content management system
App 20040103089 - Lane, David P. ; et al. | 2004-05-27 |
Dynamically ordering solutions
App 20040100493 - Reid, Gregory S. ; et al. | 2004-05-27 |
Content feedback in a multiple-owner content management system
App 20040103019 - Reid, Gregory S. ; et al. | 2004-05-27 |
Fashion scale
Grant D449,554 - Montagnino , et al. October 23, 2 | 2001-10-23 |
Fashion scale
Grant D448,691 - Montagnino , et al. October 2, 2 | 2001-10-02 |
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