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Measuring Incident Management Process Efficiency Metrics Utilizing Real-time Conversation Analysis App 20220311655 - Han; Shirley M. ;   et al. | 2022-09-29 |
Real-time fault localization detection and notification Grant 11,455,202 - Agarwal , et al. September 27, 2 | 2022-09-27 |
Method and system for unlabeled data selection using failed case analysis Grant 11,443,209 - Mahmud , et al. September 13, 2 | 2022-09-13 |
Relevant document retrieval to assist agent in real time customer care conversations Grant 11,430,426 - Lalithsena , et al. August 30, 2 | 2022-08-30 |
Method and system for language and domain acceleration with embedding alignment Grant 11,386,276 - Liu , et al. July 12, 2 | 2022-07-12 |
Customer care training with situational feedback generation Grant 11,380,213 - Xu , et al. July 5, 2 | 2022-07-05 |
Marketplace suggestions for cloud service providers Grant 11,361,355 - Akkiraju , et al. June 14, 2 | 2022-06-14 |
Data selection and sampling system for log parsing and anomaly detection in cloud microservices Grant 11,321,165 - Liu , et al. May 3, 2 | 2022-05-03 |
Brand personality inference and recommendation system Grant 11,315,149 - Akkiraju , et al. April 26, 2 | 2022-04-26 |
Data Selection And Sampling System For Log Parsing And Anomaly Detection In Cloud Microservices App 20220091916 - Liu; Xiaotong ;   et al. | 2022-03-24 |
Real-time Fault Localization Detection And Notification App 20220066856 - Agarwal; Shivali ;   et al. | 2022-03-03 |
Method and system for language and domain acceleration with embedding evaluation Grant 11,222,176 - Liu , et al. January 11, 2 | 2022-01-11 |
Identification Of Related Incident Retrieval Based On Textual And Contextual Data App 20210398137 - Liu; Zhe ;   et al. | 2021-12-23 |
Crowdsourced Proactive Testing System for Named Entity Recognition Models in IT Support App 20210397544 - Liu; Xiaotong ;   et al. | 2021-12-23 |
Method and System for Crowdsourced Proactive Testing of Log Classification Models App 20210397545 - Liu; Xiaotong ;   et al. | 2021-12-23 |
Customer care training using chatbots Grant 11,206,227 - Akkiraju , et al. December 21, 2 | 2021-12-21 |
Data analytics and insights brokerage service Grant 11,204,965 - Akkiraju , et al. December 21, 2 | 2021-12-21 |
Methods And Systems For Multiple Entity Type Entity Recognition App 20210390256 - LIU; Haibin ;   et al. | 2021-12-16 |
Machine Learning Model Error Detection App 20210374601 - Liu; Zhe ;   et al. | 2021-12-02 |
Customer care training using chatbots Grant 11,190,464 - Akkiraju , et al. November 30, 2 | 2021-11-30 |
Method and System for Unlabeled Data Selection Using Failed Case Analysis App 20210326719 - Mahmud; Jalal ;   et al. | 2021-10-21 |
Relevant Document Retrieval To Assist Agent In Real Time Customer Care Conversations App 20210312900 - Lalithsena; Rupaningal Sarasi Sarangi ;   et al. | 2021-10-07 |
System for fine-grained affective states understanding and prediction Grant 11,132,511 - Liu , et al. September 28, 2 | 2021-09-28 |
Recommending A Dialog Act Using Model-based Textual Analysis App 20210272568 - Akkiraju; Rama Kalyani T. ;   et al. | 2021-09-02 |
Predicting thought based on neural mapping Grant 11,076,794 - Kozhaya , et al. August 3, 2 | 2021-08-03 |
Neural mapping Grant 11,051,739 - Kozhaya , et al. July 6, 2 | 2021-07-06 |
Recommending a dialog act using model-based textual analysis Grant 11,037,563 - Akkiraju , et al. June 15, 2 | 2021-06-15 |
Method for fine-grained affective states understanding and prediction Grant 11,010,564 - Liu , et al. May 18, 2 | 2021-05-18 |
Knowledge-based Information Retrieval System Evaluation App 20210011933 - Liu; Zhe ;   et al. | 2021-01-14 |
Method and System for Language and Domain Acceleration with Embedding Alignment App 20200372115 - Liu; Xiaotong ;   et al. | 2020-11-26 |
Method and System for Language and Domain Acceleration with Embedding Evaluation App 20200372106 - Liu; Xiaotong ;   et al. | 2020-11-26 |
System for Fine-Grained Affective States Understanding and Prediction App 20200250276 - Kind Code | 2020-08-06 |
Method for Fine-Grained Affective States Understanding and Prediction App 20200250278 - Kind Code | 2020-08-06 |
Recommending a dialog act using model-based textual analysis Grant 10,685,654 - Akkiraju , et al. | 2020-06-16 |
Brand personality comparison engine Grant 10,672,012 - Akkiraju , et al. | 2020-06-02 |
Determining an impact of a proposed dialog act using model-based textual analysis Grant 10,672,396 - Akkiraju , et al. | 2020-06-02 |
Offering personalized and interactive decision support based on learned model to predict preferences from traits Grant 10,628,870 - Akkiraju , et al. | 2020-04-21 |
Quantifying customer care utilizing emotional assessments Grant 10,593,350 - Liu , et al. | 2020-03-17 |
Message Generation for Ranked Users Based on User Interaction Probabilities App 20200013092 - Liu; Zhe ;   et al. | 2020-01-09 |
Brand Personality Comparison Engine App 20190354997 - Akkiraju; Rama Kalyani T. ;   et al. | 2019-11-21 |
Assessing The Structural Quality Of Conversations App 20190355381 - Akkiraju; Rama Kalyani T. ;   et al. | 2019-11-21 |
Conversation utterance labeling Grant 10,474,967 - Akkiraju , et al. Nov | 2019-11-12 |
Recommending A Dialog Act Using Model-based Textual Analysis App 20190333510 - Akkiraju; Rama Kalyani T. ;   et al. | 2019-10-31 |
Quantifying Customer Care Utilizing Emotional Assessments App 20190325897 - LIU; XIAOTONG ;   et al. | 2019-10-24 |
Assessing the structural quality of conversations Grant 10,424,319 - Akkiraju , et al. Sept | 2019-09-24 |
Recommending a dialog act using model-based textual analysis Grant 10,410,631 - Akkiraju , et al. Sept | 2019-09-10 |
Brand personality perception gap identification and gap closing recommendation generation Grant 10,395,258 - Akkiraju , et al. A | 2019-08-27 |
Brand personality comparison engine Grant 10,387,894 - Akkiraju , et al. A | 2019-08-20 |
Interactive decision support based on preferences derived from user-generated content sources Grant 10,387,940 - Akkiraju , et al. A | 2019-08-20 |
Customer Care Training With Situational Feedback Generation App 20190251859 - Xu; Anbang ;   et al. | 2019-08-15 |
Recommending a dialog act using model-based textual analysis Grant 10,360,908 - Akkiraju , et al. | 2019-07-23 |
Recommending A Dialog Act Using Model-based Textual Analysis App 20190221211 - Akkiraju; Rama Kalyani T. ;   et al. | 2019-07-18 |
System And Method For Scheduling Data Transactions App 20190172155 - Byron; Donna K. ;   et al. | 2019-06-06 |
Assessing the structural quality of conversations Grant 10,311,895 - Akkiraju , et al. | 2019-06-04 |
Determining an impact of a proposed dialog act using model-based textual analysis Grant 10,304,451 - Akkiraju , et al. | 2019-05-28 |
Determining An Impact Of A Proposed Dialog Act Using Model-based Textual Analysis App 20190156829 - Akkiraju; Rama Kalyani T. ;   et al. | 2019-05-23 |
Brand Follower Tracking Using Social Media Data App 20190156351 - Akkiraju; Rama Kalyani T. ;   et al. | 2019-05-23 |
Assessing the structural quality of conversations Grant 10,297,273 - Akkiraju , et al. | 2019-05-21 |
Customer Care Training Using Chatbots App 20190109802 - Akkiraju; Rama Kalyani T. ;   et al. | 2019-04-11 |
Customer Care Training Using Chatbots App 20190109803 - Akkiraju; Rama Kalyani T. ;   et al. | 2019-04-11 |
Assessing The Structural Quality Of Conversations App 20190096427 - Akkiraju; Rama Kalyani T. ;   et al. | 2019-03-28 |
Predicting Thought Based On Neural Mapping App 20190090771 - Kozhaya; Joseph N. ;   et al. | 2019-03-28 |
Predicting Thought Based On Neural Mapping App 20190090772 - Kozhaya; Joseph N. ;   et al. | 2019-03-28 |
Assessing The Structural Quality Of Conversations App 20190096426 - Akkiraju; Rama Kalyani T. ;   et al. | 2019-03-28 |
Assessing The Structural Quality Of Conversations App 20190096425 - Akkiraju; Rama Kalyani T. ;   et al. | 2019-03-28 |
Determining an impact of a proposed dialog act using model-based textual analysis Grant 10,224,032 - Akkiraju , et al. | 2019-03-05 |
Conversation Utterance Labeling App 20180341632 - Akkiraju; Rama Kalyani T. ;   et al. | 2018-11-29 |
Recommending A Dialog Act Using Model-based Textual Analysis App 20180307672 - Akkiraju; Rama Kalyani T. ;   et al. | 2018-10-25 |
Recommending A Dialog Act Using Model-based Textual Analysis App 20180307674 - Akkiraju; Rama Kalyani T. ;   et al. | 2018-10-25 |
Determining An Impact Of A Proposed Dialog Act Using Model-based Textual Analysis App 20180307675 - Akkiraju; Rama Kalyani T. ;   et al. | 2018-10-25 |
Determining An Impact Of A Proposed Dialog Act Using Model-based Textual Analysis App 20180307673 - Akkiraju; Rama Kalyani T. ;   et al. | 2018-10-25 |
Assessing the structural quality of conversations Grant 10,037,768 - Akkiraju , et al. July 31, 2 | 2018-07-31 |
Data Analytics and Insights Brokerage Service App 20180197085 - Akkiraju; Rama Kalyani T. ;   et al. | 2018-07-12 |
Interactive Decision Support Based on Preferences Derived from User-Generated Content Sources App 20180101888 - Akkiraju; Rama Kalyani T. ;   et al. | 2018-04-12 |
Offering Personalized and Interactive Decision Support Based on Learned Model to Predict Preferences from Traits App 20180101887 - Akkiraju; Rama Kalyani T. ;   et al. | 2018-04-12 |
Edge access control in querying facts stored in graph databases Grant 9,940,472 - Akkiraju , et al. April 10, 2 | 2018-04-10 |
Marketplace Suggestions For Cloud Service Providers App 20170069011 - Akkiraju; Rama Kalyani T. ;   et al. | 2017-03-09 |
Brand Personality Comparison Engine App 20170060982 - Akkiraju; Rama Kalyani T. ;   et al. | 2017-03-02 |
Brand Personality Perception Gap Identification and Gap Closing Recommendation Generation App 20170061448 - Akkiraju; Rama Kalyani T. ;   et al. | 2017-03-02 |
Brand Personality Inference and Recommendation System App 20170061497 - Akkiraju; Rama Kalyani T. ;   et al. | 2017-03-02 |
Edge Access Control In Querying Facts Stored In Graph Databases App 20160203327 - Akkiraju; Rama Kalyani T. ;   et al. | 2016-07-14 |
System and a method for cross-platform porting of business application and making them contextually-aware on target platforms Grant 8,813,024 - Akkiraju , et al. August 19, 2 | 2014-08-19 |
System and method for generating implementation artifacts for contextually-aware business applications Grant 8,516,435 - Akkiraju , et al. August 20, 2 | 2013-08-20 |
Extracting platform independent models from composite applications Grant 8,495,559 - Akkiraju , et al. July 23, 2 | 2013-07-23 |
Recommendation system for assisting mashup developers at build-time Grant 7,908,278 - Akkiraju , et al. March 15, 2 | 2011-03-15 |
System And A Method For Cross-platform Porting Of Business Applications And Making Them Contexually-aware On Target Platforms App 20100077386 - Akkiraju; Rama Kalyani T. ;   et al. | 2010-03-25 |
Extracting Platform Independent Models From Composite Applications App 20100064275 - Akkiraju; Rama Kalyani T. ;   et al. | 2010-03-11 |
System And Method For Generating Implementation Artifacts For Contextually-aware Business Applications App 20090319981 - Akkiraju; Rama Kalyani T. ;   et al. | 2009-12-24 |
Multi-objective decision-support methodology Grant 5,940,816 - Fuhrer , et al. August 17, 1 | 1999-08-17 |