Application

PTO- 1478

Approved for use through 10/31/2024. OMB 0651-0009

U.S. Patent and Trademark Office; U.S. DEPARTMENT OF COMMERCE Under the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it contains a valid OMB control number

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PTO- 1478

Approved for use through 10/31/2024. OMB 0651-0009

U.S. Patent and Trademark Office; U.S. DEPARTMENT OF COMMERCE Under the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it contains a valid OMB control number

Trademark/Service Mark Application, Principal Register

Serial Number: 97819948

Filing Date: 03/02/2023

To the Commissioner for Trademarks:

MARK: TRUSTERA (Standard Characters, see mark)
The literal element of the mark consists of TRUSTERA. The mark consists of standard characters, without claim to any particular font style, size, or color.
The applicant, Interactions LLC, a limited liability company legally organized under the laws of Delaware, having an address of
      31 Hayward Street, Suite E
      Franklin, Massachusetts 02038
      United States
      XXXX

requests registration of the trademark/service mark identified above in the United States Patent and Trademark Office on the Principal Register established by the Act of July 5, 1946 (15 U.S.C. Section 1051 et seq.), as amended, for the following:

International Class 042:  Providing online non-downloadable software for use in the field of security; Providing online non-downloadable software for securing and protecting data and information; Providing online non-downloadable software for mitigating payment card information (PCI) exposure risk; Providing online non-downloadable software for use in reducing and preventing disclosure of personally identifiable information and fraud; Providing online non-downloadable software for use in enhancing customer interactions and efficiency of such interactions; Providing online non-downloadable software for use in improving customer agent efficiencies using auto-insertion of redacted customer data and information; Providing online non-downloadable software, namely, speech-to-text transcription and redaction technology for use in assisting customer agents; Providing online non-downloadable software for use in analyzing call data; Providing online non-downloadable software for recording, transcribing, and redacting sensitive personal information; Providing online non-downloadable software for recording, transcribing, and redacting sensitive personal information, namely, payment card information (PCI) and protected health information (PHI); Providing online non-downloadable software for recording, transcribing, and redacting sensitive personal information in customer call transcripts; Providing online non-downloadable software for recording, transcribing, and redacting sensitive personal information to reduce fraud; Providing online non-downloadable software for recording, transcribing, and redacting sensitive personal information using artificial intelligence and speech-to-text transcription technology; Providing online non-downloadable software using artificial intelligence to record, transcribe, and redact sensitive personal information shared during conversations between agents and customers
Intent to Use: The applicant has a bona fide intention, and is entitled, to use the mark in commerce on or in connection with the identified goods/services.



The owner's/holder's proposed attorney information: Connie L. Ellerbach. Other appointed attorneys are all other attorneys of Fenwick & West LLP. Connie L. Ellerbach of Fenwick & West LLP, is a member of the XX bar, admitted to the bar in XXXX, bar membership no. XXX, and the attorney(s) is located at
      Silicon Valley Center
      801 California Street
      Mountain View, California 94041
      United States
      650-988-8500(phone)
      650-938-5200(fax)
      trademarks@fenwick.com
The docket/reference number is 28151-00070.
Connie L. Ellerbach submitted the following statement: The attorney of record is an active member in good standing of the bar of the highest court of a U.S. state, the District of Columbia, or any U.S. Commonwealth or territory.

The applicant's current Correspondence Information:

Connie L. Ellerbach

PRIMARY EMAIL FOR CORRESPONDENCE: trademarks@fenwick.com       SECONDARY EMAIL ADDRESS(ES) (COURTESY COPIES): NOT PROVIDED Requirement for Email and Electronic Filing: I understand that a valid email address must be maintained by the applicant owner/holder and the applicant owner's/holder's attorney, if appointed, and that all official trademark correspondence must be submitted via the Trademark Electronic Application System (TEAS).

A fee payment in the amount of $350 has been submitted with the application, representing payment for 1 class(es).

Declaration

	Basis: If the applicant is filing the application based on use in commerce under 15 U.S.C. § 1051(a): The signatory believes that the applicant is the owner of the trademark/service mark sought to be registered; The mark is in use in commerce and was in use in commerce as of the filing date of the application on or in connection with the goods/services in the application; The specimen(s) shows the mark as used on or in connection with the goods/services in the application and was used on or in connection with the goods/services in the application as of the application filing date; and To the best of the signatory's knowledge and belief, the facts recited in the application are accurate. And/Or If the applicant is filing the application based on an intent to use the mark in commerce under 15 U.S.C. § 1051(b), § 1126(d), and/or § 1126(e): The signatory believes that the applicant is entitled to use the mark in commerce; The applicant has a bona fide intention to use the mark in commerce and had a bona fide intention to use the mark in commerce as of the application filing date on or in connection with the goods/services in the application; and To the best of the signatory's knowledge and belief, the facts recited in the application are accurate.
	To the best of the signatory's knowledge and belief, no other persons, except, if applicable, concurrent users, have the right to use the mark in commerce, either in the identical form or in such near resemblance as to be likely, when used on or in connection with the goods/services of such other persons, to cause confusion or mistake, or to deceive.
	To the best of the signatory's knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, the allegations and other factual contentions made above have evidentiary support.
	The signatory being warned that willful false statements and the like are punishable by fine or imprisonment, or both, under 18 U.S.C. § 1001, and that such willful false statements and the like may jeopardize the validity of the application or submission or any registration resulting therefrom, declares that all statements made of his/her own knowledge are true and all statements made on information and belief are believed to be true.

Declaration Signature

Signature: /Joseph P. Gildea/   Date: 03/02/2023
Signatory's Name: Joseph P. Gildea
Signatory's Position: SVP Finance and Administration
Signatory's Phone Number: 5083463926
Signature method: Sent to third party for signature
Payment Sale Number: 97819948
Payment Accounting Date: 03/02/2023

Serial Number: 97819948
Internet Transmission Date: Thu Mar 02 14:42:33 ET 2023
TEAS Stamp: USPTO/BAS-X.XX.XXX.XXX-20230302144234298
521-97819948-860c7591eccdda38f86bb8ac9a6
4bfb88bbc2bd9841da98b23f91b9314bb4caf-DA
-42346826-20230228171123005605