Mark For: GENESYS CHOICE™ trademark registration is intended to cover the categories of operating on-line marketplace featuring downloadable cloud computer software and featuring temporary use of on-line nondownloadable cloud computing sofware for contact center, enterprise management, and other customer service and customer experience management infrastructures, namely directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytic services, workforce management services and customized, customer-specific applications; installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, diagnosing and trouble shooting of computer hardware and software problems; professional services, namely, customization and configuration of computer hardware and software.
Status
2021-04-02 UTC
LIVE APPLICATION Awaiting Examination
The trademark application has been accepted by the Office (has met the minimum filing requirements) and has not yet been assigned to an examiner.
MARGARET J. BAUMGARTNER PO BOX 771949 MEMPHIS, TN 38117
Good, Services, and Codes
International Codes:
35
U.S. Codes:
100,101,102
Type Code
Type
GS0351
OPERATING ON-LINE MARKETPLACE FEATURING DOWNLOADABLE CLOUD COMPUTER SOFTWARE AND FEATURING TEMPORARY USE OF ON-LINE NONDOWNLOADABLE CLOUD COMPUTING SOFWARE FOR CONTACT CENTER, ENTERPRISE MANAGEMENT, AND OTHER CUSTOMER SERVICE AND CUSTOMER EXPERIENCE MANAGEMENT INFRASTRUCTURES, NAMELY DIRECTORY SERVICES, OPERATOR SERVICES, ADMINISTRATIVE SERVICES, REPORTING SERVICES, ANSWERING SERVICES, CALL ROUTING, CALL DISTRIBUTION, OUTCALLING SERVICES, VOICE RESPONSE, RECORDING SERVICES, SPEECH ANALYTIC SERVICES, WORKFORCE MANAGEMENT SERVICES AND CUSTOMIZED, CUSTOMER-SPECIFIC APPLICATIONS; INSTALLATION AND MAINTENANCE OF COMPUTER SOFTWARE; MONITORING OF COMPUTER SYSTEMS; TECHNICAL SUPPORT SERVICES, NAMELY, DIAGNOSING AND TROUBLE SHOOTING OF COMPUTER HARDWARE AND SOFTWARE PROBLEMS; PROFESSIONAL SERVICES, NAMELY, CUSTOMIZATION AND CONFIGURATION OF COMPUTER HARDWARE AND SOFTWARE
Trademark Filing History
Description
Date
Proceeding Number
NEW APPLICATION ENTERED IN TRAM
2021-04-02
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