IC 035. US 100 101 102. G & S: Business process outsourcing services; outsourcing of customer service, case management, and back office processing functions for others; Management of telephone call centers for others; support for eligibility and enrollment for services provided by the government; customer experience consulting and digital services consulting; transactional analytics and data mining; business management and consulting services in connection with the foregoing; promoting public awareness of and creating public awareness campaigns and campaign materials relating to various health, health coverage, and other issues facing consumers of government institutions
IC 038. US 100 101 104. G & S: Telecommunications services, namely, resale and implementation of contact center platform as a service
IC 042. US 100 101. G & S: IT consulting, namely, digital services consulting; Software as a service (saas) featuring software for contact center management and operation; software as a service (saas) featuring software for call center management and operation; software as a service (saas) featuring software for providing customer service and customer support; software as a service (saas) featuring software for managing and tracking customer service agent performance and workflow; software as a service (saas) featuring software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; software as a service (saas) featuring developer tools; electronic data storage
International Codes: | 35 |
U.S. Codes: | 100,101,102 |
International Codes: | 36 |
U.S. Codes: | 100,101,102 |
International Codes: | 38 |
U.S. Codes: | 100,101,104 |
International Codes: | 41 |
U.S. Codes: | 100,101,107 |
International Codes: | 42 |
U.S. Codes: | 100,101 |
International Codes: | 45 |
U.S. Codes: | 100,101 |
Type Code | Type |
---|
GS0351 | Business process outsourcing services; outsourcing of customer service, case management, and back office processing functions for others; Management of telephone call centers for others; support for eligibility and enrollment for services provided by the government; customer experience consulting and digital services consulting; transactional analytics and data mining; business management and consulting services in connection with the foregoing; promoting public awareness of and creating public awareness campaigns and campaign materials relating to various health, health coverage, and other issues facing consumers of government institutions |
GS0411 | business process outsource service provider in the field of business training |