Application

Under the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless it displays a valid OMB control number. PTO Form 1478 (Rev 09/2006)

OMB No. 0651-0009 (Exp 02/28/2021)

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Under the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless it displays a valid OMB control number. PTO Form 1478 (Rev 09/2006)

OMB No. 0651-0009 (Exp 02/28/2021)

Trademark/Service Mark Application, Principal Register

Serial Number: 88900704

Filing Date: 05/05/020

To the Commissioner for Trademarks:

MARK: SITEL AT HOME (stylized and/or with design, see mark)
The literal element of the mark consists of SITEL AT HOME. The applicant is not claiming color as a feature of the mark. The mark consists of the stylized word "SITEL" in a smaller font above the stylized words "AT HOME" in a larger and bolded font with an image of a house to the right of the wording.
The applicant, Sitel Operating Corporation, a corporation of Delaware, having an address of
      600 Brickell Avenue, Suite 3200
      Miami, Florida 33131
      United States
      XXXX

requests registration of the trademark/service mark identified above in the United States Patent and Trademark Office on the Principal Register established by the Act of July 5, 1946 (15 U.S.C. Section 1051 et seq.), as amended, for the following:

International Class 035:  Customer services, namely, responding to customer inquiries for others in the field of product and service sales, billing, and product/service information and repair or replacement by telephone, internet, in the nature of chat, e-mail and SMS for others via home based agents; Business process outsourcing services in the field of product and service sales via home based agents; Business process outsourcing services in the field of supply and equipment purchasing via home based agents; Business process outsourcing services in the field of back office services via home based agents; Operation of call centers for others via home based agents

In International Class 035, the mark was first used by the applicant or the applicant's related company or licensee or predecessor in interest at least as early as 02/05/2020, and first used in commerce at least as early as 02/05/2020, and is now in use in such commerce. The applicant is submitting one(or more) specimen(s) showing the mark as used in commerce on or in connection with any item in the class of listed goods/services, consisting of a(n) promotional materials and Applicant's website advertising displaying the mark in connection with the services.

Original PDF file:
SPE0-696113158-20200504081129617200_._Specimen-SITEL_AT_HOME___Design-1.pdf
Converted PDF file(s) (2 pages)
Specimen File1
Specimen File2
Original PDF file:
SPE0-696113158-20200504081129617200_._Specimen-SITEL_AT_HOME___Design-2.pdf
Converted PDF file(s) (6 pages)
Specimen File1
Specimen File2
Specimen File3
Specimen File4
Specimen File5
Specimen File6

International Class 037:  Technical support, namely, troubleshooting in the repair and maintenance of telephones, mobile phones, televisions, DVD players, video equipment, cameras, coffee makers and consumer goods, via home based agents; Technical support services, namely, troubleshooting in the nature of the repair of computer hardware, via home based agents; Consulting in the field of the repair of computer hardware, via home based agents

In International Class 037, the mark was first used by the applicant or the applicant's related company or licensee or predecessor in interest at least as early as 02/05/2020, and first used in commerce at least as early as 02/05/2020, and is now in use in such commerce. The applicant is submitting one(or more) specimen(s) showing the mark as used in commerce on or in connection with any item in the class of listed goods/services, consisting of a(n) promotional materials and Applicant's website advertising displaying the mark in connection with the services.

Original PDF file:
SPE0-1-696113158-20200504081129617200_._Specimen-SITEL_AT_HOME___Design-1.pdf
Converted PDF file(s) (2 pages)
Specimen File1
Specimen File2
Original PDF file:
SPE0-1-696113158-20200504081129617200_._Specimen-SITEL_AT_HOME___Design-2.pdf
Converted PDF file(s) (6 pages)
Specimen File1
Specimen File2
Specimen File3
Specimen File4
Specimen File5
Specimen File6

International Class 042:  Technical support, namely, troubleshooting in the nature of diagnosing computer hardware and software program problems, via home based agents

In International Class 042, the mark was first used by the applicant or the applicant's related company or licensee or predecessor in interest at least as early as 02/05/2020, and first used in commerce at least as early as 02/05/2020, and is now in use in such commerce. The applicant is submitting one(or more) specimen(s) showing the mark as used in commerce on or in connection with any item in the class of listed goods/services, consisting of a(n) promotional materials and Applicant's website advertising displaying the mark in connection with the services.

Original PDF file:
SPE0-2-696113158-20200504081129617200_._Specimen-SITEL_AT_HOME___Design-1.pdf
Converted PDF file(s) (2 pages)
Specimen File1
Specimen File2
Original PDF file:
SPE0-2-696113158-20200504081129617200_._Specimen-SITEL_AT_HOME___Design-2.pdf
Converted PDF file(s) (6 pages)
Specimen File1
Specimen File2
Specimen File3
Specimen File4
Specimen File5
Specimen File6




The owner's/holder's proposed attorney information: Cynthia L. Stewart. Other appointed attorneys are Samantha M. Quimby, Monica L. Dias, LaShalia Spivey, Courtney J. Miller, Matthew D. Delaney, Cynthia L. Stewart, Matthew R. Schantz, Karlyn A. Schnapp, Matthew J. Clark, Craig J. Cox, Carl Eppler, Eric Lamb, Constance R. Lindman, Jonathan M. Siderits, and Daniel A. Murray. Cynthia L. Stewart of Frost Brown Todd LLC, is a member of the XX bar, admitted to the bar in XXXX, bar membership no. XXX, and the attorney(s) is located at
      Floor 32
      400 West Market Street
      Louisville, Kentucky 40202
      United States
      502-589-5400(phone)
      trademarks@fbtlaw.com
The docket/reference number is 0552698.
Cynthia L. Stewart submitted the following statement: The attorney of record is an active member in good standing of the bar of the highest court of a U.S. state, the District of Columbia, or any U.S. Commonwealth or territory.

The applicant's current Correspondence Information:

Cynthia L. Stewart

PRIMARY EMAIL FOR CORRESPONDENCE: trademarks@fbtlaw.com        SECONDARY EMAIL ADDRESS(ES) (COURTESY COPIES): stewart@fbtlaw.com; rdarpel@fbtlaw.com Requirement for Email and Electronic Filing: I understand that a valid email address must be maintained by the applicant owner/holder and the applicant owner's/holder's attorney, if appointed, and that all official trademark correspondence must be submitted via the Trademark Electronic Application System (TEAS).

A fee payment in the amount of $825 has been submitted with the application, representing payment for 3 class(es).

Declaration

	Basis: If the applicant is filing the application based on use in commerce under 15 U.S.C. § 1051(a): The signatory believes that the applicant is the owner of the trademark/service mark sought to be registered; The mark is in use in commerce and was in use in commerce as of the filing date of the application on or in connection with the goods/services in the application; The specimen(s) shows the mark as used on or in connection with the goods/services in the application and was used on or in connection with the goods/services in the application as of the application filing date; and To the best of the signatory's knowledge and belief, the facts recited in the application are accurate. And/Or If the applicant is filing the application based on an intent to use the mark in commerce under 15 U.S.C. § 1051(b), § 1126(d), and/or § 1126(e): The signatory believes that the applicant is entitled to use the mark in commerce; The applicant has a bona fide intention to use the mark in commerce and had a bona fide intention to use the mark in commerce as of the application filing date on or in connection with the goods/services in the application; and To the best of the signatory's knowledge and belief, the facts recited in the application are accurate.
	To the best of the signatory's knowledge and belief, no other persons, except, if applicable, concurrent users, have the right to use the mark in commerce, either in the identical form or in such near resemblance as to be likely, when used on or in connection with the goods/services of such other persons, to cause confusion or mistake, or to deceive.
	To the best of the signatory's knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, the allegations and other factual contentions made above have evidentiary support.
	The signatory being warned that willful false statements and the like are punishable by fine or imprisonment, or both, under 18 U.S.C. § 1001, and that such willful false statements and the like may jeopardize the validity of the application or submission or any registration resulting therefrom, declares that all statements made of his/her own knowledge are true and all statements made on information and belief are believed to be true.

Declaration Signature

Signature: /Dixie Pepper/   Date: 05/04/2020
Signatory's Name: Dixie Pepper
Signatory's Position: General Counsel and Corporate Secretary
Payment Sale Number: 88900704
Payment Accounting Date: 05/05/2020

Serial Number: 88900704
Internet Transmission Date: Tue May 05 07:05:57 ET 2020
TEAS Stamp: USPTO/BAS-XX.XX.XXX.XX-20200505070557585
581-88900704-7108fef9cb7cf79c64603aa4db2
c5ee72a7b979762a1ac9e3bbba8cd88532f6f1-C
C-05564402-20200504081129617200