GENESYS CUSTOMER SUCCESS
Genesys Telecommunications Laboratories, Inc.
Application Filed: 2020-03-06
Trademark Application Details
NEW APPLICATION - RECORD INITIALIZED NOT ASSIGNED TO EXAMINER
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| Serial Number | 88823879 |
| Mark Drawing Code | 4000: Illustration: Drawing with word(s)/letter(s)/number(s) in Block form |
| Attorney Name | Margaret J. Baumgartner |
| Attorney Docket Number | TM20003 |
Timeline
| 2020-03-06 | Application Filed |
| 2020-03-10 | Location: NEW APPLICATION PROCESSING |
| 2020-03-10 | Status: Live/Pending |
| 2020-03-10 | Transaction Date |
Trademark Applicants & Owners
| Owner: |  Genesys Telecommunications Laboratories, Inc. |
| Address | 2001 Junipero Serra Blvd. Daly City CA 94014 |
| Legal Entity Type | Corporation |
| Legal Entity State | CA |
Documents
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Attorney of Record
Good, Services, and Codes
| International Codes: | 35 |
| U.S. Codes: | 100,101,102 |
| Type Code | Type |
|---|---|
| GS0351 | DESIGNING AND MANAGING FOR OTHERS OUTBOUND MARKETING CAMPAIGNS AND PROVIDING ONLINE REPORTING OF SUCH CAMPAIGNS |
| GS0351 | DESIGNING AND MANAGING FOR OTHERS OUTBOUND MARKETING CAMPAIGNS IN THE FIELDS OF CONTACT CENTER AND ENTERPRISE MANAGEMENT, namely, DEVELOPMENT OF MARKETING CAMPAIGNS AND PROVIDING ONLINE REPORTING OF MARKETING CAMPAIGNS; ALL OF THE FOREGOING EXPRESSLY EXCLUDING THE CREATIVE DEVELOPMENT OF MARKETING AND ADVERTISING MATERIALS, BRANDING, CORPORATE IDENTITY, BRAND POSITIONING, AND PRODUCT PROMOTION |
Trademark Filing History
| Description | Date | Event Coding |
|---|---|---|
| NEW APPLICATION ENTERED IN TRAM | 2020-03-10 | 1 NWAP I:Incoming Correspondence |
| NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM | 2020-03-12 | 2 NWOS I:Incoming Correspondence |
| ASSIGNED TO EXAMINER | 2020-03-29 | 3 DOCK D:Assigned to Examiner |
| APPROVED FOR PUB - PRINCIPAL REGISTER | 2020-03-30 | 4 CNSA P: |
| WITHDRAWN FROM PUB - SENIOR ATTORNEY REQUEST | 2020-04-14 | 5 PBSR Z:Deletion |
| TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | 2020-04-21 | 6 REAP I:Incoming Correspondence |
| ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | 2020-04-21 | 7 ARAA I:Incoming Correspondence |
| TEAS CHANGE OF CORRESPONDENCE RECEIVED | 2020-04-21 | 8 TCCA I:Incoming Correspondence |
| PREVIOUS ALLOWANCE COUNT WITHDRAWN | 2020-04-24 | 9 ZZZX Z:Deletion |
| NON-FINAL ACTION WRITTEN | 2020-05-11 | 10 CNRT R:Renewal |
| NON-FINAL ACTION E-MAILED | 2020-05-11 | 11 GNRT F:First Action |
| NOTIFICATION OF NON-FINAL ACTION E-MAILED | 2020-05-11 | 12 GNRN O:Outgoing Correspondence |
| ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | 2020-05-13 | 13 ASCK I:Incoming Correspondence |
| TEAS RESPONSE TO OFFICE ACTION RECEIVED | 2020-11-09 | 14 TROA I:Incoming Correspondence |
| CORRESPONDENCE RECEIVED IN LAW OFFICE | 2020-11-09 | 15 CRFA I:Incoming Correspondence |
| TEAS/EMAIL CORRESPONDENCE ENTERED | 2020-11-10 | 16 TEME I:Incoming Correspondence |
| ASSIGNED TO EXAMINER | 2020-12-09 | 17 DOCK D:Assigned to Examiner |
| NON-FINAL ACTION WRITTEN | 2021-01-18 | 18 CNRT R:Renewal |
| NON-FINAL ACTION E-MAILED | 2021-01-18 | 19 GNRT O:Outgoing Correspondence |
| NOTIFICATION OF NON-FINAL ACTION E-MAILED | 2021-01-18 | 20 GNRN O:Outgoing Correspondence |
| TEAS RESPONSE TO OFFICE ACTION RECEIVED | 2021-07-13 | 21 TROA I:Incoming Correspondence |
| CORRESPONDENCE RECEIVED IN LAW OFFICE | 2021-07-13 | 22 CRFA I:Incoming Correspondence |
| TEAS/EMAIL CORRESPONDENCE ENTERED | 2021-07-14 | 23 TEME I:Incoming Correspondence |
| SUSPENSION LETTER WRITTEN | 2021-08-13 | 24 CNSL R:Renewal |
| LETTER OF SUSPENSION E-MAILED | 2021-08-13 | 25 GNSL S: |
| NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | 2021-08-13 | 26 GNS3 O:Outgoing Correspondence |
| SUSPENSION CHECKED ¿ TO ATTORNEY FOR ACTION | 2022-05-09 | 27 RCCK S: |
| SUSPENSION CHECKED ¿ TO ATTORNEY FOR ACTION | 2022-06-08 | 28 RCCK S: |
| SUSPENSION CHECKED ¿ TO ATTORNEY FOR ACTION | 2022-06-27 | 29 RCCK S: |
| SUSPENSION LETTER WRITTEN | 2022-07-25 | 30 CNSL R:Renewal |
| LETTER OF SUSPENSION E-MAILED | 2022-07-25 | 31 GNSL S: |
| NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | 2022-07-25 | 32 GNS3 O:Outgoing Correspondence |
| TEAS RESPONSE TO SUSPENSION INQUIRY RECEIVED | 2022-11-30 | 33 ERSI I:Incoming Correspondence |
| CORRESPONDENCE RECEIVED IN LAW OFFICE | 2022-11-30 | 34 CRFA I:Incoming Correspondence |
| TEAS/EMAIL CORRESPONDENCE ENTERED | 2022-12-01 | 35 TEME I:Incoming Correspondence |
| AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP | 2022-12-21 | 36 ASGN I:Incoming Correspondence |
| APPROVED FOR PUB - PRINCIPAL REGISTER | 2023-01-24 | 37 CNSA P: |
| NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | 2023-02-08 | 38 NONP E:E-Mail |
| PUBLISHED FOR OPPOSITION | 2023-02-28 | 39 PUBO A:Allowance for Publication |
| OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | 2023-02-28 | 40 NPUB E:E-Mail |
| NOA E-MAILED - SOU REQUIRED FROM APPLICANT | 2023-04-25 | 41 NOAM E:E-Mail |
| TEAS STATEMENT OF USE RECEIVED | 2023-09-11 | 42 EISU I:Incoming Correspondence |
| SOU TEAS EXTENSION RECEIVED | 2023-09-11 | 43 EEXT I:Incoming Correspondence |
| CASE ASSIGNED TO INTENT TO USE PARALEGAL | 2023-09-18 | 44 AITU A:Allowance for Publication |
| SOU EXTENSION 1 FILED | 2023-09-11 | 45 EXT1 S: |
| SOU EXTENSION 1 GRANTED | 2023-09-18 | 46 EX1G S: |
| USE AMENDMENT FILED | 2023-09-11 | 47 IUAF S: |
| STATEMENT OF USE PROCESSING COMPLETE | 2023-09-18 | 48 SUPC I:Incoming Correspondence |
| NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED | 2023-09-19 | 49 EXRA E:E-Mail |
| ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED | 2024-02-01 | 50 CNPR P: |
| NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED | 2024-02-02 | 51 SUNA E:E-Mail |
| REGISTERED-PRINCIPAL REGISTER | 2024-03-12 | 52 R.PR A:Allowance for Publication |
| NOTICE OF REGISTRATION CONFIRMATION EMAILED | 2024-03-12 | 53 NRCC E:E-Mail |
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