Examiners Amendment

United States Patent and Trademark Office (USPTO)

Office Action (Official Letter) About Applicant’s Trademark Application

 

 

 

EXAMINER’S AMENDMENT

 

 

Issue date:  December 15, 2020

 

 

Introduction.  This examiner’s amendment follows applicant’s communication filed on November 23, 2020.

 

In a previous Office action dated May 23, 2020, the trademark examining attorney refused registration of the applied-for mark based on the following:  specimen refusal(s).  In addition, applicant was required to satisfy the following requirements:  amend the identification and classification of services, comply with multiple-class application requirements, and clarify the mark description.

 

Based on applicant’s response, the trademark examining attorney notes that the following requirements have been satisfied: comply with multiple-class application requirements, and clarify the mark description.  See TMEP §§713.02, 714.04.  Please note that applicant has acceptably amended the mark drawing.

 

In addition, the following refusal has been withdrawn:  specimen refusal(s).  See TMEP §§713.02, 714.04. 

 

Applicant amended the identification of services, but additional amendments were required.  However, based on the approved changes discussed below, the following requirement is now satisfied: amend the identification and classification of services.

 

Application has been amended as shown below.  As agreed to by Cynthia Stewart on December 15, 2020, the examining attorney has amended the application as shown below.  Please notify the examining attorney immediately of any objections.  TMEP §707.  Otherwise, no response is required.  Id.  In addition, applicant is advised that amendments to the goods and/or services are permitted only if they clarify or limit them; amendments that add to or broaden the scope of the goods and/or services are not permitted.  37 C.F.R. §2.71(a).

 

Identification of Services

 

The identification of services is amended to read as follows:

 

International Class 35: Customer services, namely, responding to customer inquiries for others in the field of product and service sales, billing, and product/service information and repair or replacement by telephone, internet, in the nature of chat and moderation, e-mail and SMS for others; business process outsourcing services, namely, business administration assistance in the field of product and service sales; business process outsourcing services, namely, business administration assistance in the field of supply and equipment purchasing; business process outsourcing services, namely, business administration assistance in the field of back office services; operation of telephone call centers for others

 

International Class 36: Debt collection agency services; business process outsourcing services, namely, financial analysis in the field of product and service sales; business process outsourcing services, namely, financial analysis in the field of supply and equipment purchasing; business process outsourcing services, namely, financial analysis in the field of back office services

 

International Class 37: Technical support, namely, troubleshooting in the nature of repair and maintenance of telephones, mobile phones, televisions, DVD players, video equipment, cameras, coffee makers and consumer goods in the nature of appliances; technical support services, namely, troubleshooting in the nature of the repair of computer hardware; consulting in the field of the repair of computer hardware

 

International Class 41: Business process outsourcing services, namely, business training in the field of product and service sales; business process outsourcing services, namely, business training in the field of supply and equipment purchasing; business process outsourcing services, namely, business training in the field of back office services

 

International Class 42: Technical support, namely, troubleshooting in the nature of diagnosing computer hardware and software program problems

 

See TMEP §§1402.01, 1402.01(e).

 

 

 

/Jessica Hilliard/

Jessica Hilliard

Examining Attorney, Law Office 120

571-272-4031

Jessica.Hilliard@uspto.gov

 

 

United States Patent and Trademark Office (USPTO)

 

USPTO OFFICIAL NOTICE

 

Office Action (Official Letter) has issued

on December 15, 2020 for

U.S. Trademark Application Serial No. 88813092

 

Your trademark application has been reviewed by a trademark examining attorney.  As part of that review, the assigned attorney has issued an official letter.  Please follow the steps below.

 

(1)  Read the official letter.  No response is necessary.

 

(2)  Direct questions about the contents of the Office action to the assigned attorney below. 

 

/Jessica Hilliard/

Jessica Hilliard

Examining Attorney, Law Office 120

571-272-4031

Jessica.Hilliard@uspto.gov

 

Direct questions about navigating USPTO electronic forms, the USPTO website, the application process, the status of your application, and/or whether there are outstanding deadlines or documents related to your file to the Trademark Assistance Center (TAC).

 

 

 

GENERAL GUIDANCE

·         Check the status of your application periodically in the Trademark Status & Document Retrieval (TSDR) database to avoid missing critical deadlines.

 

·         Update your correspondence email address, if needed, to ensure you receive important USPTO notices about your application.

 

·         Beware of misleading notices sent by private companies about your application.  Private companies not associated with the USPTO use public information available in trademark registrations to mail and email trademark-related offers and notices – most of which require fees.  All official USPTO correspondence will only be emailed from the domain “@uspto.gov.”