Application

Under the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless it displays a valid OMB control number. PTO Form 1478 (Rev 09/2006)

OMB No. 0651-0009 (Exp 02/28/2021)

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Under the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless it displays a valid OMB control number. PTO Form 1478 (Rev 09/2006)

OMB No. 0651-0009 (Exp 02/28/2021)

Trademark/Service Mark Application, Principal Register

Serial Number: 88813092

Filing Date: 02/27/020

To the Commissioner for Trademarks:

MARK: SITEL (stylized and/or with design, see mark)
The literal element of the mark consists of SITEL. The color(s) red, black, and white is/are claimed as a feature of the mark. The mark consists of a red circle with a partial white letter "S" inside the circle next to the word "sitel" in black, lowercase letters.
The applicant, Sitel Operating Corporation, a corporation of Delaware, having an address of
      Suite 1240
      1201 Demonbreun Street
      Nashville, Tennessee 37203
      United States
      fbtiplitigation@fbtlaw.com

requests registration of the trademark/service mark identified above in the United States Patent and Trademark Office on the Principal Register established by the Act of July 5, 1946 (15 U.S.C. Section 1051 et seq.), as amended, for the following:

International Class 035:  Customer services, namely, responding to customer inquiries for others in the field of product and service sales, billing, and product/service information and repair or replacement by telephone, internet, in the nature of chat and moderation, e-mail and SMS for others; business process outsourcing services in the field of product and service sales; business process outsourcing services in the field of supply and equipment purchasing; business process outsourcing services in the field of back office services; operation of call centers for others.

In International Class 035, the mark was first used by the applicant or the applicant's related company or licensee or predecessor in interest at least as early as 03/15/2017, and first used in commerce at least as early as 03/15/2017, and is now in use in such commerce. The applicant is submitting one(or more) specimen(s) showing the mark as used in commerce on or in connection with any item in the class of listed goods/services, consisting of a(n) Screenshots from applicant's website showing the mark used in connection with services.

Original PDF file:
SPE0-216253111152-20200224163253086334_._SITEL_SPECIMENS.pdf
Converted PDF file(s) (6 pages)
Specimen File1
Specimen File2
Specimen File3
Specimen File4
Specimen File5
Specimen File6

International Class 036:  Debt collection agencies

In International Class 036, the mark was first used by the applicant or the applicant's related company or licensee or predecessor in interest at least as early as 03/15/2017, and first used in commerce at least as early as 03/15/2017, and is now in use in such commerce. The applicant is submitting one(or more) specimen(s) showing the mark as used in commerce on or in connection with any item in the class of listed goods/services, consisting of a(n) Screen shots from the Applicant's website showing the applied-for mark used in connection with the applied-for services.

Original PDF file:
SPE0-216253111152-20200227084905217286_._SITEL_LOGO_COLLECTIONS_Capture.pdf
Converted PDF file(s) (1 page)
Specimen File1
Original PDF file:
SPE0-216253111152-20200227084905217286_._SITEL_LOGO_COLLECTIONS_II_Capture.pdf
Converted PDF file(s) (1 page)
Specimen File1

International Class 037:  Technical support, namely, troubleshooting in the repair and maintenance of telephones, mobile phones, televisions, DVD players, video equipment, cameras, coffee makers and consumer goods; technical support services, namely, troubleshooting in the nature of the repair of computer hardware; consulting in the field of the repair of computer hardware

In International Class 037, the mark was first used by the applicant or the applicant's related company or licensee or predecessor in interest at least as early as 03/15/2017, and first used in commerce at least as early as 03/15/2017, and is now in use in such commerce. The applicant is submitting one(or more) specimen(s) showing the mark as used in commerce on or in connection with any item in the class of listed goods/services, consisting of a(n) Screen shots from applicant's website showing applied-for mark used in connection with applied for services..

Original PDF file:
SPE0-216253111152-20200227084905217286_._OODS___TECH_SUPPORT_consumer_electronics_SPECIMEN_data-sheet.pdf
Converted PDF file(s) (2 pages)
Specimen File1
Specimen File2

International Class 042:  Technical support, namely, troubleshooting in the nature of diagnosing computer hardware and software program problems

In International Class 042, the mark was first used by the applicant or the applicant's related company or licensee or predecessor in interest at least as early as 03/15/2017, and first used in commerce at least as early as 03/15/2017, and is now in use in such commerce. The applicant is submitting one(or more) specimen(s) showing the mark as used in commerce on or in connection with any item in the class of listed goods/services, consisting of a(n) Screenshot from applicant's website showing applied-for mark used in connection with applied-for services.

Original PDF file:
SPE0-216253111152-20200224163253086334_._LASS_42_SPECIMENscreenshot-www.sitel.com-2020.02.24-17_05_29.pdf
Converted PDF file(s) (1 page)
Specimen File1




The owner's/holder's proposed attorney information: Cynthia L. Stewart. Other appointed attorneys are Samantha M. Quimby, Monica L. Dias, LaShalia Spivey, Courtney J. Miller, Matthew D. Delaney, Cynthia L. Stewart, Matthew R. Schantz, Karlyn A. Schnapp, Matthew J. Clark, Craig J. Cox, Carl Eppler, Eric Lamb, Constance R. Lindman, Jonathan M. Siderits, and Daniel A. Murray. Cynthia L. Stewart of Frost Brown Todd, is a member of the XX bar, admitted to the bar in XXXX, bar membership no. XXX, and the attorney(s) is located at
      Floor 32
      400 West Market Street
      Louisville, Kentucky 40202
      United States
      trademarks@fbtlaw.com
The docket/reference number is 0104593.
Cynthia L. Stewart submitted the following statement: The attorney of record is an active member in good standing of the bar of the highest court of a U.S. state, the District of Columbia, or any U.S. Commonwealth or territory.

The applicant's current Correspondence Information:

Cynthia L. Stewart

PRIMARY EMAIL FOR CORRESPONDENCE: trademarks@fbtlaw.com        SECONDARY EMAIL ADDRESS(ES) (COURTESY COPIES): cstewart@fbtlaw.com; tmartinwray@fbtlaw.com Requirement for Email and Electronic Filing: I understand that a valid email address must be maintained by the applicant owner/holder and the applicant owner's/holder's attorney, if appointed, and that all official trademark correspondence must be submitted via the Trademark Electronic Application System (TEAS).

A fee payment in the amount of $1100 has been submitted with the application, representing payment for 4 class(es).

Declaration

	Basis: If the applicant is filing the application based on use in commerce under 15 U.S.C. § 1051(a): The signatory believes that the applicant is the owner of the trademark/service mark sought to be registered; The mark is in use in commerce on or in connection with the goods/services in the application; The specimen(s) shows the mark as used on or in connection with the goods/services in the application; and To the best of the signatory's knowledge and belief, the facts recited in the application are accurate. And/Or If the applicant is filing the application based on an intent to use the mark in commerce under 15 U.S.C. § 1051(b), § 1126(d), and/or § 1126(e): The signatory believes that the applicant is entitled to use the mark in commerce; The applicant has a bona fide intention to use the mark in commerce on or in connection with the goods/services in the application; and To the best of the signatory's knowledge and belief, the facts recited in the application are accurate.
	To the best of the signatory's knowledge and belief, no other persons, except, if applicable, concurrent users, have the right to use the mark in commerce, either in the identical form or in such near resemblance as to be likely, when used on or in connection with the goods/services of such other persons, to cause confusion or mistake, or to deceive.
	To the best of the signatory's knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, the allegations and other factual contentions made above have evidentiary support.
	The signatory being warned that willful false statements and the like are punishable by fine or imprisonment, or both, under 18 U.S.C. § 1001, and that such willful false statements and the like may jeopardize the validity of the application or submission or any registration resulting therefrom, declares that all statements made of his/her own knowledge are true and all statements made on information and belief are believed to be true.

Declaration Signature

Signature: /Dixie Pepper/   Date: 02/27/2020
Signatory's Name: Dixie Pepper
Signatory's Position: General Counsel and Corporate Secretary
Payment Sale Number: 88813092
Payment Accounting Date: 02/27/2020

Serial Number: 88813092
Internet Transmission Date: Thu Feb 27 14:03:18 ET 2020
TEAS Stamp: USPTO/BAS-XXX.XXX.XXX.XXX-20200227140318
539459-88813092-710e8da9cab176fc8c8fb687
0ac55bf5154b12873eb6933d85352cc839de7b38
3-CC-03167065-20200227084905217286