TEAS RF New Application

Under the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless it displays a valid OMB control number. PTO Form 1478 (Rev 09/2006)

OMB No. 0651-0009 (Exp 02/28/2021)

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Under the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless it displays a valid OMB control number. PTO Form 1478 (Rev 09/2006)

OMB No. 0651-0009 (Exp 02/28/2021)

Trademark/Service Mark Application, Principal Register

Serial Number: 88580943

Filing Date: 08/15/2019

To the Commissioner for Trademarks:

MARK: MEDALLIA (stylized and/or with design, see mark)
The literal element of the mark consists of MEDALLIA. The applicant is not claiming color as a feature of the mark. The mark consists of the word MEDALLIA with a diamond shape positioned above the letter "I".
The applicant, Medallia, Inc., a corporation of Delaware, having an address of
      395 Page Mill Road, Suite 100
      Palo Alto, California 94306
      United States

requests registration of the trademark/service mark identified above in the United States Patent and Trademark Office on the Principal Register established by the Act of July 5, 1946 (15 U.S.C. Section 1051 et seq.), as amended, for the following:

International Class 009:  Downloadable software for surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improve customer satisfaction, operational efficiency, employee productivity, business operations, and business productivity; downloadable software for tracking, gathering, monitoring, analyzing, and publishing feedback and reviews on social media sites; downloadable software for analyzing, responding to, and making process improvements based on social media data; computer software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions or decisions; computer software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict customer and employee behavior; downloadable software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customer, business unit, or employee experience or journey; downloadable computer software for use in gathering and analyzing feedback from diverse customer or employee interaction channels; downloadable computer software for enabling solicitation of feedback from diverse channels; downloadable computer software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback; downloadable computer software for use in the field of customer experience management and enterprise feedback management; computer software for application and database integration and management; computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content; computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; computer software for the provision of electronic digitizing and storage of document images, data and text; computer software for use in creation and storage of documents, reports and forms; computer software for use as an application programming interface (API); computer software platforms for business purposes; downloadable software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions or decisions along a customer or employee life-cycle or journey

In International Class 009, the mark was first used by the applicant or the applicant's related company or licensee or predecessor in interest at least as early as 03/26/2019, and first used in commerce at least as early as 03/26/2019, and is now in use in such commerce. The applicant is submitting one(or more) specimen(s) showing the mark as used in commerce on or in connection with any item in the class of listed goods/services, consisting of a(n) launch screen prominently displaying the mark in connection with the software.
Specimen File1
Specimen File2

International Class 035:  Customer and employee survey and feedback services; business strategy and marketing consultancy focusing on helping clients analyze, respond to, and make process improvements based on social media data; business consulting services in the field of text analytics; business management consulting with relation to strategy, marketing, sales, operations, product design particularly specializing in the use of analytic and statistical models for the understanding and predicting of customers, employees, businesses, and market trends and actions; business monitoring and consulting services, namely, surveying, tracking, gathering, monitoring, and analyzing customer, employee, business and product data to provide strategy, and insight, in connection with sales, operations, customer service, product design and innovation; business monitoring and consulting services, particularly specializing in the use of analytic and statistical models for the understanding and predicting of customer, employee, business, and market trends and actions

In International Class 035, the mark was first used by the applicant or the applicant's related company or licensee or predecessor in interest at least as early as 03/26/2019, and first used in commerce at least as early as 03/26/2019, and is now in use in such commerce. The applicant is submitting one(or more) specimen(s) showing the mark as used in commerce on or in connection with any item in the class of listed goods/services, consisting of a(n) screenshots from Applicant's website prominently displaying the mark in connection with the services.
Specimen File1
Specimen File2

International Class 042:  software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improve customer, employee, business and product satisfaction, operational efficiency, employee productivity, business operations, and business productivity; software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, analyzing, and publishing feedback and reviews on social media sites; software as a service (SAAS) featuring software for analyzing, responding to, and making process improvements based on social media data; software as a service (SAAS) featuring software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions or decisions; software as a service (SAAS) featuring software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict and analyze customer and employee behavior; software as a service (SAAS) featuring software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customer, business unit, or employee experience or journey; software as a service (SAAS) featuring software for use in gathering and analyzing feedback from diverse customer or employee interaction channels; software as a service (SAAS) featuring software for enabling solicitation of feedback from diverse channels; software as a service (SAAS) featuring software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback; software as a service (SAAS) featuring software for use in the field of customer experience management and enterprise feedback management; providing temporary use of non-downloadable computer software for application and database integration and management; providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content; providing temporary use of non-downloadable computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; providing temporary use of non-downloadable computer software for the provision of electronic digitizing and storage of document images, data and text; providing temporary use of non-downloadable computer software for use in creation and storage of documents, reports and forms; providing temporary use of non-downloadable computer software for use as an application programming interface (API); providing temporary use of non-downloadable computer software platforms for business purposes; software as a service (SAAS) featuring software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions or decisions along customer or employee lifecycle or journey

In International Class 042, the mark was first used by the applicant or the applicant's related company or licensee or predecessor in interest at least as early as 03/26/2019, and first used in commerce at least as early as 03/26/2019, and is now in use in such commerce. The applicant is submitting one(or more) specimen(s) showing the mark as used in commerce on or in connection with any item in the class of listed goods/services, consisting of a(n) screenshot of Applicant's website prominently displaying the mark in connection with the services.
Specimen File1



Claim of Active Prior Registration(s)
The applicant claims ownership of active prior U.S. Registration Number(s) 3795880, 4246103, 4246104, and others.


The applicant hereby appoints Aaron D. Hendelman. Other appointed attorneys are John L. Slafsky, Chelsea E. Carbone, Christine K. Au-Yeung, Brandon P. Leahy, Alyssa M. Worsham, Susanna P. Lichter. Aaron D. Hendelman of Wilson Sonsini Goodrich & Rosati, is a member of the XX bar, admitted to the bar in XXXX, bar membership no. XXX, and the attorney(s) is located at
      650 Page Mill Road
      Palo Alto, California 94304-1050
      United States
      650-493-9300(phone)
      650-493-6811(fax)
      trademarks@wsgr.com (authorized).
The attorney docket/reference number is 50326-TM1023.
Aaron D. Hendelman submitted the following statement: I attest that I am an attorney who is an active member in good standing of the bar of the highest court of a U.S. state (including the District of Columbia and any U.S. Commonwealth or territory).

The applicant's current Correspondence Information:

Aaron D. Hendelman

Wilson Sonsini Goodrich & Rosati

650 Page Mill Road

Palo Alto, California 94304-1050

650-493-9300(phone)

650-493-6811(fax)

trademarks@wsgr.com; trademarks@wsgr.com (authorized). Email Authorization: I authorize the USPTO to send email correspondence concerning the application to the applicant, the applicant's attorney, or the applicant's domestic representative at the email address provided in this application. I understand that a valid email address must be maintained and that the applicant or the applicant's attorney must file the relevant subsequent application-related submissions via the Trademark Electronic Application System (TEAS). Failure to do so will result in the loss of TEAS Reduced Fee status and a requirement to submit an additional processing fee of $125 per international class of goods/services.

A fee payment in the amount of $825 has been submitted with the application, representing payment for 3 class(es).

Declaration

	Basis: If the applicant is filing the application based on use in commerce under 15 U.S.C. § 1051(a): The signatory believes that the applicant is the owner of the trademark/service mark sought to be registered; The mark is in use in commerce on or in connection with the goods/services in the application; The specimen(s) shows the mark as used on or in connection with the goods/services in the application; and To the best of the signatory's knowledge and belief, the facts recited in the application are accurate. And/Or If the applicant is filing the application based on an intent to use the mark in commerce under 15 U.S.C. § 1051(b), § 1126(d), and/or § 1126(e): The signatory believes that the applicant is entitled to use the mark in commerce; The applicant has a bona fide intention to use the mark in commerce on or in connection with the goods/services in the application; and To the best of the signatory's knowledge and belief, the facts recited in the application are accurate.
	To the best of the signatory's knowledge and belief, no other persons, except, if applicable, concurrent users, have the right to use the mark in commerce, either in the identical form or in such near resemblance as to be likely, when used on or in connection with the goods/services of such other persons, to cause confusion or mistake, or to deceive.
	To the best of the signatory's knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, the allegations and other factual contentions made above have evidentiary support.
	The signatory being warned that willful false statements and the like are punishable by fine or imprisonment, or both, under 18 U.S.C. § 1001, and that such willful false statements and the like may jeopardize the validity of the application or submission or any registration resulting therefrom, declares that all statements made of his/her own knowledge are true and all statements made on information and belief are believed to be true.

Declaration Signature

Signature: /Alan Grebene/   Date: 08/15/2019
Signatory's Name: Alan Grebene
Signatory's Position: EVP & General Counsel
Payment Sale Number: 88580943
Payment Accounting Date: 08/15/2019

Serial Number: 88580943
Internet Transmission Date: Thu Aug 15 19:27:33 EDT 2019
TEAS Stamp: USPTO/BAS-XXX.XX.XX.XXX-2019081519273389
1566-88580943-610ff7cad176dcc5b60d4777eb
810b61ce25391858e958461f98a865faf57d693f
-DA-27332564-20190813204557211631