To: | CogniCor Technologies, Inc. (patents@schottpc.com) |
Subject: | U.S. Trademark Application Serial No. 88565514 - CIRA - COG-T003-US |
Sent: | November 06, 2019 04:49:02 PM |
Sent As: | ecom121@uspto.gov |
Attachments: | Attachment - 1 Attachment - 2 Attachment - 3 Attachment - 4 Attachment - 5 Attachment - 6 Attachment - 7 Attachment - 8 Attachment - 9 Attachment - 10 Attachment - 11 Attachment - 12 Attachment - 13 Attachment - 14 Attachment - 15 Attachment - 16 Attachment - 17 |
United States Patent and Trademark Office (USPTO)
Office Action (Official Letter) About Applicant’s Trademark Application
U.S. Application Serial No. 88565514
Mark: CIRA
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Correspondence Address:
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Applicant: CogniCor Technologies, Inc.
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Reference/Docket No. COG-T003-US
Correspondence Email Address: |
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The USPTO must receive applicant’s response to this letter within six months of the issue date below or the application will be abandoned. Respond using the Trademark Electronic Application System (TEAS). A link to the appropriate TEAS response form appears at the end of this Office action.
Issue date: November 06, 2019
The referenced application has been reviewed by the assigned trademark examining attorney. Applicant must respond timely and completely to the issue(s) below. 15 U.S.C. §1062(b); 37 C.F.R. §§2.62(a), 2.65(a); TMEP §§711, 718.03.
SECTION 2(d) REFUSAL – LIKELIHOOD OF CONFUSION
Applicant’s mark is CIRA presented in standard character form, for use with the following applied-for goods and services (note duplicate entries do not appear below):
Class 009: Chatbot software for customer support for business; Chatbot software using artificial intelligence for customer engagement for businesses; Computer chatbot software for simulating conversations; Downloadable cloud-based software for automation of business processes; Humanoid robots with artificial intelligence
Class 042: Advanced product research in the field of artificial intelligence; Design and development of computer software for chatbot creation and deployment; Intelligent natural language understanding services using cloud-based software technology; Intelligent voice recognition services using cloud-based software technology
The registered marks consist of the following:
· U.S. Reg. No. 3877663 XCIRA presented in standard character form, for use with the following registered goods and services related to this refusal:
Class 009: Computer software for creating, operating and managing auctions and for conducting transactions via internet auctions; computer hardware and software system for tracking assets and reporting the condition of the assets
Class 042: Technology-based auction-related services provided to others using the Internet, namely, software development for use in inspecting, evaluating, data capture and recording the condition of tangible assets; design, development and implementation of auctioneering softawre
· U.S. Reg. No. 2707021 CIRACOM presented in typed form, for use with the following registered services related to this refusal:
Class 042: Computer services, namely, creation and maintenance of computer software for others; consulting and design services in the field of information technology;
Trademark Act Section 2(d) bars registration of an applied-for mark that is so similar to a registered mark that it is likely consumers would be confused, mistaken, or deceived as to the commercial source of the goods and/or services of the parties. See 15 U.S.C. §1052(d). Likelihood of confusion is determined on a case-by-case basis by applying the factors set forth in In re E. I. du Pont de Nemours & Co., 476 F.2d 1357, 1361, 177 USPQ 563, 567 (C.C.P.A. 1973) (called the “du Pont factors”). In re i.am.symbolic, llc, 866 F.3d 1315, 1322, 123 USPQ2d 1744, 1747 (Fed. Cir. 2017). Only those factors that are “relevant and of record” need be considered. M2 Software, Inc. v. M2 Commc’ns, Inc., 450 F.3d 1378, 1382, 78 USPQ2d 1944, 1947 (Fed. Cir. 2006) (citing Shen Mfg. Co. v. Ritz Hotel Ltd., 393 F.3d 1238, 1241, 73 USPQ2d 1350, 1353 (Fed. Cir. 2004)); see In re Inn at St. John’s, LLC, 126 USPQ2d 1742, 1744 (TTAB 2018).
Although not all du Pont factors may be relevant, there are generally two key considerations in any likelihood of confusion analysis: (1) the similarities between the compared marks and (2) the relatedness of the compared goods and/or services. See In re i.am.symbolic, llc, 866 F.3d at 1322, 123 USPQ2d at 1747 (quoting Herbko Int’l, Inc. v. Kappa Books, Inc., 308 F.3d 1156, 1164-65, 64 USPQ2d 1375, 1380 (Fed. Cir. 2002)); Federated Foods, Inc. v. Fort Howard Paper Co.,544 F.2d 1098, 1103, 192 USPQ 24, 29 (C.C.P.A. 1976) (“The fundamental inquiry mandated by [Section] 2(d) goes to the cumulative effect of differences in the essential characteristics of the goods [or services] and differences in the marks.”); TMEP §1207.01.
Further, the overriding concern is not only to prevent buyer confusion as to the source of the goods and/or services, but to protect the registrant from adverse commercial impact due to use of a similar mark by a newcomer. See In re Shell Oil Co., 992 F.2d 1204, 1208, 26 USPQ2d 1687, 1690 (Fed. Cir. 1993). Therefore, any doubt regarding a likelihood of confusion determination is resolved in favor of the registrant. TMEP §1207.01(d)(i); see Hewlett-Packard Co. v. Packard Press, Inc., 281 F.3d 1261, 1265, 62 USPQ2d 1001, 1003 (Fed. Cir. 2002); In re Hyper Shoppes (Ohio), Inc., 837 F.2d 463, 464-65, 6 USPQ2d 1025, 1026 (Fed. Cir. 1988).
Comparison of Marks
Marks are compared in their entireties for similarities in appearance, sound, connotation, and commercial impression. Stone Lion Capital Partners, LP v. Lion Capital LLP, 746 F.3d 1317, 1321, 110 USPQ2d 1157, 1160 (Fed. Cir. 2014) (quoting Palm Bay Imps., Inc. v. Veuve Clicquot Ponsardin Maison Fondee En 1772, 396 F.3d 1369, 1371, 73 USPQ2d 1689, 1691 (Fed. Cir. 2005)); TMEP §1207.01(b)-(b)(v). “Similarity in any one of these elements may be sufficient to find the marks confusingly similar.” In re Inn at St. John’s, LLC, 126 USPQ2d 1742, 1746 (TTAB 2018) (citing In re Davia, 110 USPQ2d 1810, 1812 (TTAB 2014)); TMEP §1207.01(b).
Here, applicant’s applied-for mark is CIRA presented in standard character form, and the registered marks are XCIRA presented in standard character form (U.S. Reg. No. 3877663) and CIRACOM presented in typed form (U.S. Reg. No. 2707021).
Accordingly, applicant’s and registrant’s CIRA marks are considered similar for purposes of determining likelihood of confusion under Section 2(d) of the Trademark Act.
Comparison of Goods/Services
Here, applicant’s applied-for goods and services consist of “Chatbot software for customer support for business; Chatbot software using artificial intelligence for customer engagement for businesses; Computer chatbot software for simulating conversations; Downloadable cloud-based software for automation of business processes; Humanoid robots with artificial intelligence” in Class 009 and “Advanced product research in the field of artificial intelligence; Design and development of computer software for chatbot creation and deployment; Intelligent natural language understanding services using cloud-based software technology; Intelligent voice recognition services using cloud-based software technology” in Class 042.
Regarding U.S. Reg. No. 3877663 XCIRA:
In this case, the registered goods and services consist of “Computer software for creating, operating and managing auctions and for conducting transactions via internet auctions; computer hardware and software system for tracking assets and reporting the condition of the assets” in Class 009 and “Technology-based auction-related services provided to others using the Internet, namely, software development for use in inspecting, evaluating, data capture and recording the condition of tangible assets; design, development and implementation of auctioneering software” in Class 042.
Here, applicant’s software is broad in its function “for customer engagement for business”, “for simulating conversations” “for automation of business” in Class 009 and “Intelligent natural language understanding services using cloud-based software technology; Intelligent voice recognition services using cloud-based software technology that this software” that could encompass registrant’s software that is used for “transactions” for internet auctions, and “tracking assets”. When software is identified broadly without restriction or limitation as to the purpose or function, the software is presumed to encompass all goods of that type, including the same type of software as registrant. See In re Solid State Design Inc., 125 USPQ2d 1409, 1412-15 (TTAB 2018); In re N.A.D., Inc., 57 USPQ2d 1872, 1874 (TTAB 2000); TMEP §1207.01(a)(iii).
Likewise, applicant’s “design and development of computer software for chatbot creation and deployment” could encompass registrant’s design and development of “auctioneering software” and “software development” regarding “tangible assets” of registrant. Indeed, applicant’s design and development only indicates chatbot type of software, which could be used or deployed in any type of software or field of use, including that of registrant’s auctioneering software, which could include chatbot functions. See id.
Regarding U.S. Reg. No. 2707021 CIRACOM
In this case, registrant’s services related to this refusal are “Computer services, namely, creation and maintenance of computer software for others; consulting and design services in the field of information technology” in Class 042.
Here, registrant use(s) broad wording to describe creation of software for others and consulting and design in the field of IT, which presumably encompasses all goods and/or services of the type described, including applicant’s more narrow “chatbot” and “artificial intelligence” software and design services. See, e.g., In re Solid State Design Inc., 125 USPQ2d 1409, 1412-15 (TTAB 2018); Sw. Mgmt., Inc. v. Ocinomled, Ltd., 115 USPQ2d 1007, 1025 (TTAB 2015). Thus, applicant’s and registrant’s services are legally identical. See, e.g., In re i.am.symbolic, llc, 127 USPQ2d 1627, 1629 (TTAB 2018) (citing Tuxedo Monopoly, Inc. v.Gen. Mills Fun Grp., Inc., 648 F.2d 1335, 1336, 209 USPQ 986, 988 (C.C.P.A. 1981); Inter IKEA Sys. B.V. v. Akea, LLC, 110 USPQ2d 1734, 1745 (TTAB 2014); Baseball Am. Inc. v. Powerplay Sports Ltd., 71 USPQ2d 1844, 1847 n.9 (TTAB 2004)).
Additionally, the goods and/or services of the parties have no restrictions as to nature, type, channels of trade, or classes of purchasers and are “presumed to travel in the same channels of trade to the same class of purchasers.” In re Viterra Inc., 671 F.3d 1358, 1362, 101 USPQ2d 1905, 1908 (Fed. Cir. 2012) (quoting Hewlett-Packard Co. v. Packard Press, Inc., 281 F.3d 1261, 1268, 62 USPQ2d 1001, 1005 (Fed. Cir. 2002)). Thus, applicant’s and registrant’s goods and/or services are related.
Accordingly, applicant’s and registrants software goods and services are related for purposes of determining likelihood of confusion under Section 2(d) of the Trademark Act.
If applicant responds to this issue, applicant must also respond to the issue(s) discussed below.
PRIOR-FILED APPLICATIONS – POTENTIALLY CONFLICTING MARKS
In response to this Office action, applicant may present arguments in support of registration by addressing the issue of the potential conflict between applicant’s mark and the marks in the referenced applications. Applicant’s election not to submit arguments at this time in no way limits applicant’s right to address this issue later if a refusal under Section 2(d) issues.
If applicant responds to these issue(s), applicant must also respond to the issue(s) discussed below.
SPECIMEN REFUSAL – MATCHING & USE
Registration is refused because the specimen does not show the mark in the drawing in use in commerce in International Class(es) 009 & 042, which is required in the application or amendment to allege use. Trademark Act Sections 1 and 45, 15 U.S.C. §§1051, 1127; 37 C.F.R. §§2.34(a)(1)(iv), 2.56(a); TMEP §§904, 904.07(a), 1301.04(g)(i). The mark appearing on the specimen and in the drawing must match; that is, the mark in the drawing “must be a substantially exact representation of the mark” on the specimen. See 37 C.F.R. §2.51(a)-(b); TMEP §807.12(a).
In this case, the specimen displays the mark as CIRA CREATOR. However, the drawing displays the mark as CIRA. The mark on the specimen does not match the mark in the drawing because the specimen on the digitized computer screen adds the addition wording if “creator”. Applicant has thus failed to provide the required evidence of use of the mark in commerce. See TMEP §807.12(a).
Likewise, even if the mark matched, which, it does not, the applied-for goods and services are not displayed in the specimen. Specifically, Class 009 goods of software are all “downloadable” or “recorded” software and nowhere on the specimens, does any of the software appear downloadable. Instead, the specimens give reference to “open platform” software and shows software on a screen that does not appear to be downloadable.
Further, the specimens do not demonstrate that the mark is use with any of the applied-for class 042 services of “advanced product research in the field of artificial intelligence; Design and development of computer software for chatbot creation and deployment; Intelligent natural language understanding services using cloud-based software technology; Intelligent voice recognition services using cloud-based software technology.” Instead, the mark appears on the specimen with a “cognitive assistant” software. Thus, in addition to the matching issue, the specimens do not show use of the applied-for mark with any of the applied-for goods in Class 009 of applied-for services in Class 042.
Applicant may respond to this refusal by satisfying one of the following:
(1) Submit a different specimen (a verified “substitute” specimen) for each applicable international class that (a) shows the mark in the drawing in actual use in commerce for the goods and/or services in the application or amendment to allege use, and (b) was in actual use in commerce at least as early as the filing date of the application or prior to the filing of an amendment to allege use.
Examples of specimens for goods include tags, labels, instruction manuals, containers, photographs that show the mark on the actual goods or packaging, and displays associated with the actual goods at their point of sale. See TMEP §§904.03 et seq. Webpages may also be specimens for goods when they include a picture or textual description of the goods associated with the mark and the means to order the goods. TMEP §904.03(i). Examples of specimens for services include advertising and marketing materials, brochures, photographs of business signage and billboards, and webpages that show the mark used in the actual sale, rendering, or advertising of the services. See TMEP §1301.04(a), (h)(iv)(C).
(2) Submit a request to amend the filing basis to intent to use under Section 1(b), for which no specimen is required. This option will later necessitate additional fee(s) and filing requirements such as providing a specimen.
The USPTO will not accept an amended drawing submitted in response to this refusal because the changes would materially alter the drawing of the mark in the original application or as previously acceptably amended. See 37 C.F.R. §2.72(a)-(b); TMEP §807.14. Specifically, the additional term of “CREATOR” was not a searched term in the USPTO database of marks. Likewise, the term adds an additional meaning to the term “CIRA”, namely that the software is used by the consumer to “create” their own product. Thus, the applied-for mark does not match the mark appearing on the specimen.
For more information about drawings and instructions on how to satisfy these response options online using the Trademark Electronic Application System (TEAS) form, see the Drawing webpage.
If applicant responds to these issue(s), applicant must also respond to the issue(s) discussed below.
SIGNIFICANCE OF WORDING – REQUIRED
If applicant responds to these issue(s), applicant must also respond to the issue(s) discussed below.
IDENTIFICATION OF GOODS & SERVICES – AMENDMENT REQUIRED
Applicant’s applied-for goods and services consist of the following:
Class 009: Chatbot software for customer support for business; Chatbot software using artificial intelligence for customer engagement for businesses; Computer chatbot software for simulating conversations; Downloadable cloud-based software for automation of business processes; Humanoid robots with artificial intelligence; Chatbot software for customer support for business; Chatbot software using artificial intelligence for customer engagement for businesses; Computer chatbot software for simulating conversations; Downloadable cloud-based software for automation of business processes; Humanoid robots with artificial intelligence
Class 042: Advanced product research in the field of artificial intelligence; Design and development of computer software for chatbot creation and deployment; Intelligent natural language understanding services using cloud-based software technology; Intelligent voice recognition services using cloud-based software technology; Advanced product research in the field of artificial intelligence; Design and development of computer software for chatbot creation and deployment; Intelligent natural language understanding services using cloud-based software technology; Intelligent voice recognition services using cloud-based software technology
The wording highlighted in bold above must be clarified for the reasons discussed below.
First, the wording “Chatbot software for customer support for business; Chatbot software using artificial intelligence for customer engagement for businesses; Computer chatbot software for simulating conversations” in the identification in International Class 009 is indefinite and too broad and must be clarified to specify whether the format is downloadable, recorded, or online non-downloadable. See 37 C.F.R. §2.32(a)(6); TMEP §§1402.03(d), 1402.11(a). Downloadable and recorded goods are in International Class 009, whereas providing their temporary, online non-downloadable use or “platform as a service (PAAS) services featuring computer software platforms” are in International Class 042. See TMEP §1402.03(d).
Likewise, the wording “Chatbot software for customer support for business; Chatbot software using artificial intelligence for customer engagement for businesses; Computer chatbot software for simulating conversations; Downloadable cloud-based software for automation of business processes; Humanoid robots with artificial intelligence” in Class 009 and “Advanced product research in the field of artificial intelligence; Design and development of computer software for chatbot creation and deployment; Intelligent natural language understanding services using cloud-based software technology; Intelligent voice recognition services using cloud-based software technology” in Class 042 are duplicate entries.
Applicant may adopt the following suggestions appearing in bold below, with deletions in strikethrough and
additional examination notes appearing in italics and within {curly brackets}, if accurate:
Class 009: downloadable chatbot software for customer support for business; downloadable chatbot software using artificial
intelligence for customer engagement for businesses; downloadable computer chatbot software for simulating conversations; Downloadable cloud-based software for automation of
business processes; Humanoid robots with artificial intelligence; Chatbot software for customer support for business; Chatbot software using artificial intelligence for customer
engagement for businesses; Computer chatbot software for simulating conversations; Downloadable cloud-based software for automation of business processes; Humanoid robots with artificial
intelligence {DELETE ALL DUPLICATE ENTRIES}
Class 042: Advanced product research in the field of artificial intelligence; Design and development of computer software for chatbot creation and deployment; Intelligent
natural language understanding services using cloud-based software technology; Intelligent voice recognition services using cloud-based software technology; Advanced product
research in the field of artificial intelligence; Design and development of computer software for chatbot creation and deployment; Intelligent natural language understanding services using
cloud-based software technology; Intelligent voice recognition services using cloud-based software technology {DELETE ALL DUPLICATE ENTRIES}; platform as a service (PAAS)
featuring computer chatbot software platforms for customer support for business; platform as a service (PAAS) featuring computer chatbot software
platforms using artificial intelligence for customer engagement for businesses; platform as a service (PAAS) featuring computer chatbot software platforms for simulating conversations;
For assistance with identifying and classifying goods and services in trademark applications, please see the USPTO’s online searchable U.S. Acceptable Identification of Goods and Services Manual. See TMEP §1402.04.
RESPONSE GUIDELINES
TEAS PLUS OR TEAS REDUCED FEE (TEAS RF) APPLICANTS – TO MAINTAIN LOWER FEE, ADDITIONAL REQUIREMENTS MUST BE MET, INCLUDING SUBMITTING DOCUMENTS ONLINE: Applicants who filed their application online using the lower-fee TEAS Plus or TEAS RF application form must (1) file certain documents online using TEAS, including responses to Office actions (see TMEP §§819.02(b), 820.02(b) for a complete list of these documents); (2) maintain a valid e-mail correspondence address; and (3) agree to receive correspondence from the USPTO by e-mail throughout the prosecution of the application. See 37 C.F.R. §§2.22(b), 2.23(b); TMEP §§819, 820. TEAS Plus or TEAS RF applicants who do not meet these requirements must submit an additional processing fee of $125 per class of goods and/or services. 37 C.F.R. §§2.6(a)(1)(v), 2.22(c), 2.23(c); TMEP §§819.04, 820.04. However, in certain situations, TEAS Plus or TEAS RF applicants may respond to an Office action by authorizing an examiner’s amendment by telephone or e-mail without incurring this additional fee.
How to respond. Click to file a response to this nonfinal Office action
/Courtney M. Caliendo/
Courtney M. Caliendo
Trademark Examining Attorney
Law Office 121 - USPTO
Courtney.Caliendo@uspto.gov
571-270-1871
RESPONSE GUIDANCE